Personal Assistant

NHS England

This job is now closed

Job summary

The Personal Assistant will work as part of an exciting team in delivering an efficient and effective Business Management Support service. The post holder will support the Business Operations, Delivery and Performance Team and will work as Personal Assistant to the Director of Workforce, Training and Education.

As Directorate Personal Assistant, the post holder will provide comprehensive diary management and PA support to the Director and supporting team, proactively ensuring all directorate needs are met and that the Director is suitably supported.

Main duties of the job

Provide proactive business and office management support to the Director's Office, contributing to the completion of Directorate objectives.
Provide timely and accurate information and documentation to enable effective operation of the directorate.
Please refer to Job Description for more information where applicable.

About us

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
Making the NHS a great place to work, where our people can make a difference and achieve their potential.
Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
Optimising the use of digital technology, research, and innovation
Delivering value for money.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Date posted

13 September 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year

Contract

Permanent

Working pattern

Full-time

Reference number

990-WTE-6487139-E-A

Job locations

Any South West Office Base (Taunton, Bristol or Plymouth)

Taunton

TA1 2PE

Job description

Job responsibilities

Please see the attached Job Description and Person specification for more information regarding the job role.

Job description

Job responsibilities

Please see the attached Job Description and Person specification for more information regarding the job role.

Person Specification

Education, Training and Qualifications

Essential

Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area such as senior administration.
Commitment to continuing professional development.

Knowledge and Experience

Essential

Significant administrative/secretarial experience working in a large/busy team and with Director level stakeholders.
Demonstrable experience dealing with sensitive and confidential information.
Experience initiating and maintaining office systems

Desirable

Understanding of project management principles and /or experience working in a project environment.
Previous similar role in a healthcare or public sector environment.
Experience project managing events or visits for senior officials.
Experience in dealing with the public.

Skills and Abilities

Essential

Advanced knowledge of Microsoft software applications (outlook, word, excel and PowerPoint etc).
Advanced keyboard skills.
Excellent planning and organising capabilities, with exceptional attention to detail.
Able to work on own initiative, organising and prioritising own and other workloads to changing and often tight deadlines.

Desirable

Ability to pull together comprehensive draft reports, data and letters.

Interpersonal Skills

Essential

Well-developed interpersonal and oral / written communication skills.
Able to communicate complex administrative information to a variety of stakeholders.
Able to maintain effective working relationships at all levels and with staff in other offices.
Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others.

Person Specification

Education, Training and Qualifications

Essential

Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area such as senior administration.
Commitment to continuing professional development.

Knowledge and Experience

Essential

Significant administrative/secretarial experience working in a large/busy team and with Director level stakeholders.
Demonstrable experience dealing with sensitive and confidential information.
Experience initiating and maintaining office systems

Desirable

Understanding of project management principles and /or experience working in a project environment.
Previous similar role in a healthcare or public sector environment.
Experience project managing events or visits for senior officials.
Experience in dealing with the public.

Skills and Abilities

Essential

Advanced knowledge of Microsoft software applications (outlook, word, excel and PowerPoint etc).
Advanced keyboard skills.
Excellent planning and organising capabilities, with exceptional attention to detail.
Able to work on own initiative, organising and prioritising own and other workloads to changing and often tight deadlines.

Desirable

Ability to pull together comprehensive draft reports, data and letters.

Interpersonal Skills

Essential

Well-developed interpersonal and oral / written communication skills.
Able to communicate complex administrative information to a variety of stakeholders.
Able to maintain effective working relationships at all levels and with staff in other offices.
Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others.