Personal Assistant

NHS England

Information:

This job is now closed

Job summary

An exciting opportunity has arisen within the Medical Directorate in the East of England and we are seeking to recruit a highly motivated individual with excellent organisational skills to provide a high standard of PA support to the Medical Directors.

The post holder will, in many instances, be the first line of contact for the Medical Directors and will need to act with discretion and confidentiality at all times. The post holder would be expected to exercise personal initiative and independent judgement in an efficient manner and have the ability to build and maintain good working relationships with all our stakeholders, both internally and externally. Additionally, it is expected that this individual will have experience of the health service and demonstrable secretarial or PA experience including, initiating, and maintaining office systems, diary management, taking high quality minutes and maintaining confidentiality at all times.

The post holder will be a pro-active, self-starter who is able to work autonomously and use initiative to a significant level demonstrating attention to detail in all aspects of work while managing competing demands and priorities.

Main duties of the job

Key responsibilities will include:

Provide effective diary management for the director using independent judgement to prioritise the high-level competing demands to ensure an appropriate balance.

Organise and manage documentation for meetings, including preparation of agendas and minutes of meetings, tracking actions and timeframes as appropriate, ensuring the director has the required documentation for all meetings in a timely manner.

Organise and produce reports, papers, presentations and other similar documentation in accordance with organisational timeframes.

Act as a contact point for the director, dealing with and responding effectively to queries from internal and external stakeholders, passing on relevant information as appropriate.

Handle significant quantities of confidential and sensitive information on behalf of the director, always ensuring the appropriate degree of confidentially and discretion is adopted.

Understand and highlight risks, issues and actions, ensuring early identification and proactive mitigation where possible, and ensuring concerns are escalated promptly.

Flexible approach to work in line with the needs of the business.

About us

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

  • Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
  • Making the NHS a great place to work, where our people can make a difference and achieve their potential.
  • Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
  • Optimising the use of digital technology, research, and innovation
  • Delivering value for money.

If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Date posted

10 September 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year

Contract

Permanent

Working pattern

Full-time

Reference number

990-EOE-6611220-E

Job locations

Victoria House

Fulborn

Cambridge

CB21 5XB


Job description

Job responsibilities

Please refer to the job description and person specification for more details about the role and its accountabilities.

If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!

Job description

Job responsibilities

Please refer to the job description and person specification for more details about the role and its accountabilities.

If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!

Person Specification

Qualifications

Essential

  • Educated to Degree level in a relevant subject or equivalent of qualification or significant equivalent previous proven experience.

Knowledge and Experience

Essential

  • Demonstratable experience dealing with sensitive and confidential information
  • Experience in initiating and maintaining office systems
  • Knowledge of administrative procedures, project management or information analysis
  • Experience of managing complex diaries
  • Experience of preparing agendas and taking notes / minutes both at internal and external meetings

Skills, Capabilities and Attributes

Essential

  • Excellent planning and organising capabilities, with exceptional attention to detail
  • Able to respond to changing demands and adapt to change, responding to the unexpected and have the ability to make judgements, decisions independently or when it may be appropriate to escalate
  • Advanced keyboard skills, use a range of software

Value and Behaviours

Essential

  • Understanding of and commitment to equality of opportunity and good working relationships
  • Consistently looks to improve what they do, look for successful tried and tested ways of working, and also seeks out innovation.
  • Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others.

Other

Essential

  • Able to travel throughout the region as and when required.
Person Specification

Qualifications

Essential

  • Educated to Degree level in a relevant subject or equivalent of qualification or significant equivalent previous proven experience.

Knowledge and Experience

Essential

  • Demonstratable experience dealing with sensitive and confidential information
  • Experience in initiating and maintaining office systems
  • Knowledge of administrative procedures, project management or information analysis
  • Experience of managing complex diaries
  • Experience of preparing agendas and taking notes / minutes both at internal and external meetings

Skills, Capabilities and Attributes

Essential

  • Excellent planning and organising capabilities, with exceptional attention to detail
  • Able to respond to changing demands and adapt to change, responding to the unexpected and have the ability to make judgements, decisions independently or when it may be appropriate to escalate
  • Advanced keyboard skills, use a range of software

Value and Behaviours

Essential

  • Understanding of and commitment to equality of opportunity and good working relationships
  • Consistently looks to improve what they do, look for successful tried and tested ways of working, and also seeks out innovation.
  • Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others.

Other

Essential

  • Able to travel throughout the region as and when required.

Employer details

Employer name

NHS England

Address

Victoria House

Fulborn

Cambridge

CB21 5XB


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


Employer details

Employer name

NHS England

Address

Victoria House

Fulborn

Cambridge

CB21 5XB


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


For questions about the job, contact:

Business Manager

Caron Tozer

caron.tozer@nhs.net

Date posted

10 September 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year

Contract

Permanent

Working pattern

Full-time

Reference number

990-EOE-6611220-E

Job locations

Victoria House

Fulborn

Cambridge

CB21 5XB


Supporting documents

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