Professional Standards Officer

NHS England

The closing date is 14 October 2024

Job summary

NHS England - South East Region Medical Directorate wishes to appoint a Professional Standards Officer. The post holder will work as part of a dynamic team in delivering an effective service supporting colleagues across the Performance, National Performers List and Appraisal and Revalidation Sectors.

The Professional Standards Team is responsible for ensuring high quality and safe primary care services by managing any concerns relating to primary care practitioners across the three (GPs, dentists, and opticians) independent contractor groups. Our priority is patient safety, and by working with primary care practitioners we endeavour to maintain the provision of safe clinical services to patients.

As a Professional Standards Officer you will take a lead role in supporting the management of performance cases by scheduling and administering panels. Ensuring all documents are correctly shared with panel members, outcomes are correctly filed, and conflicts of interest are appropriately managed.

The role includes the management of workflow tasks on PCSE Portal. Reviewing items listed in the RICs queue and supporting the process of mandatory removals from the national performers list.

The team have built a resource hub on NHS Futures, which requires maintenance on a regular basis, this role will provide support in the reviewing of materials and supporting updates.

Main duties of the job

The postholder will be required to work effectively as part of the Professional Standards team and autonomously.

The post holder will work confidently within the confines of NHS England policies and procedures, and Regulations.

Provide high quality project, service, initiative and administrative support including information and analysis.

Manage the day to day communications via the generic inboxes, PCSE Portal and Athena.

Provide support to practitioners and providers in navigating the processes for inclusion on the national performers list.

Undertake reporting and analysis of information to support the delivery of the professional standards team.

Ability to pull together comprehensive draft reports, data and meeting minutes.

Excellent time management skills with the ability to re-prioritise.

Advanced keyboard skills, use of a range of software, skilled at minute taking.

Experience of using internal management systems; Athena,PCSE Portal,Compass andRevalidation Management System

Is motivated, conscientious and an excellent communicator,

Has good interpersonal and organisational skills,

Is respectful, inclusive and kind.

About us

The Professional Standards Team (whose functions include Performance, Appraisal and Revalidation and National Performers Lists Management) is responsible for ensuring high quality and safety of primary care services by managing any concerns relating to primary care practitioners across the three (GPs, dentists, and opticians) independent contractor groups.

The Responsible Officer (RO) Regulations provide an unprecedented degree of leverage to ensure the quality of medical staff and safety of care across all NHS and independent sector providers. The Professional Standards Team ensures that recommendations for Revalidation are completed appropriately.

The Professional Standards Team carries out all functions associated with the Responsible Officer (RO) Regulations and support the RO in making recommendations to the GMC regarding the revalidation of NHS GPs.

The National Performers List is a statutory process where registered primary care practitioners providing primary care in England must be included on the list.

The performance of GPs, Dentists and Ophthalmic Practitioners is managed through the Performers List Regulations, RO Regulations and NHS England policies.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Date posted

30 September 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year

Contract

Permanent

Working pattern

Full-time

Reference number

990-SE-6622628-E

Job locations

Premier House,

60 Caversham Road

Reading

RG1 7EB


Job description

Job responsibilities

You can find further details about the job, in the attached Job Description and other supporting documents.

Skills & Opportunities -This role will enable you to develop your leadership skills as you will have the opportunity to manage projects and workstreams. There are on-line leadership and coaching courses that can be accessed via the NHS England Hub to support you in this role.

Team Values -The teams values include treating colleagues, practitioners and each other with kindness, compassion and respect and there is a rolling workplan in place to ensure that diversity and inclusion is firmly embedded in everything we do.

Flexible working is supported and can be agreed on an individual basis.

Job description

Job responsibilities

You can find further details about the job, in the attached Job Description and other supporting documents.

Skills & Opportunities -This role will enable you to develop your leadership skills as you will have the opportunity to manage projects and workstreams. There are on-line leadership and coaching courses that can be accessed via the NHS England Hub to support you in this role.

Team Values -The teams values include treating colleagues, practitioners and each other with kindness, compassion and respect and there is a rolling workplan in place to ensure that diversity and inclusion is firmly embedded in everything we do.

Flexible working is supported and can be agreed on an individual basis.

Person Specification

Qualification

Essential

  • Educated to Degree level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.

Knowledge

Essential

  • Knowledge of administrative procedures, project management or information analysis.

Skills

Essential

  • Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills.
  • Ability to pull together comprehensive draft reports, data and letters.
Person Specification

Qualification

Essential

  • Educated to Degree level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.

Knowledge

Essential

  • Knowledge of administrative procedures, project management or information analysis.

Skills

Essential

  • Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills.
  • Ability to pull together comprehensive draft reports, data and letters.

Employer details

Employer name

NHS England

Address

Premier House,

60 Caversham Road

Reading

RG1 7EB


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


Employer details

Employer name

NHS England

Address

Premier House,

60 Caversham Road

Reading

RG1 7EB


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


For questions about the job, contact:

Professional Standards Manager

Teresa Hobbs

teresahobbs@nhs.net

07730391280

Date posted

30 September 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year

Contract

Permanent

Working pattern

Full-time

Reference number

990-SE-6622628-E

Job locations

Premier House,

60 Caversham Road

Reading

RG1 7EB


Supporting documents

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