Personal Assistant

NHS England

Information:

This job is now closed

Job summary

The Personal Assistant will work across the Workforce, Training and Education (WT&E) Directorate in the east of England and will provide support with day-to-day business, projects, and operations for the Executive Director.

The Personal Assistant (PA) will deliver an effective and high-quality administrative service to the Regional Director of Workforce, Training and Education, as well as wider business support across the senior leaders, where required. The postholder will provide expert and professional business support to the Director which will include complex diary management, inbox management, logistics and other administrative support. The postholder will also be expected to handle elements of urgent and confidential business as it develops across the team and directorate.

Main duties of the job

In particular the post holder will:

  • Ensure accurate and open communication and co-ordination with a range of organisations and individuals, researching and drafting correspondence and papers and ensuring the management of specific tasks.
  • Be a key member of the team as well as supporting effective communication and stakeholder management, both internally and externally.
  • Diary management and daily management of Executive Director's time
  • Meeting scheduling
  • Expenses / travel bookings
  • Site & visit arrangements
  • ESR management
  • Oracle management
  • Booking of venues and rooms
  • Provide high quality project, service, initiative and administrative support including information and analysis.
  • Undertake reporting and analysis of information to support delivery

The post holder is a key member of the team whose overarching goal is to enable, promote and support the effective use of data, information, knowledge and technology to improve, inform and support a portfolio of projects, services, and initiatives.

The postholder may be expected to carry out other appropriate delegated duties as required.

About us

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

  • Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
  • Making the NHS a great place to work, where our people can make a difference and achieve their potential.
  • Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
  • Optimising the use of digital technology, research, and innovation
  • Delivering value for money.

If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

Date posted

02 September 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year

Contract

Permanent

Working pattern

Full-time

Reference number

990-EOE-6592004-E

Job locations

Any NHSE Office in East of England

East of England Region

CB21 5XB


Job description

Job responsibilities

Please see the attached Job Description and Person specification for more information regarding the job role.

If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!

Job description

Job responsibilities

Please see the attached Job Description and Person specification for more information regarding the job role.

If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!

Person Specification

Knowledge and Experience

Essential

  • Significant administrative/secretarial experience working in a large/busy team and with Director level stakeholders
  • Demonstrable experience dealing with sensitive and confidential information
  • Experience initiating and maintaining office systems

Desirable

  • Understanding of project management principles and /or experience working in a project environment
  • Previous similar role in a healthcare or public sector environment

Skills and Abilities

Essential

  • Advanced knowledge of Microsoft software applications (outlook, word, excel and PowerPoint etc)
  • Excellent planning and organising capabilities, with exceptional attention to detail
  • Able to work on own initiative, organising and prioritising own and other workloads to changing and often tight deadlines

Desirable

  • Ability to pull together comprehensive draft reports, data and letters

Interpersonal Skills

Essential

  • Well-developed interpersonal and oral / written communication skills
  • Able to communicate complex administrative information to a variety of stakeholders
  • Able to maintain effective working relationships at all levels and with staff in other offices
  • Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others
Person Specification

Knowledge and Experience

Essential

  • Significant administrative/secretarial experience working in a large/busy team and with Director level stakeholders
  • Demonstrable experience dealing with sensitive and confidential information
  • Experience initiating and maintaining office systems

Desirable

  • Understanding of project management principles and /or experience working in a project environment
  • Previous similar role in a healthcare or public sector environment

Skills and Abilities

Essential

  • Advanced knowledge of Microsoft software applications (outlook, word, excel and PowerPoint etc)
  • Excellent planning and organising capabilities, with exceptional attention to detail
  • Able to work on own initiative, organising and prioritising own and other workloads to changing and often tight deadlines

Desirable

  • Ability to pull together comprehensive draft reports, data and letters

Interpersonal Skills

Essential

  • Well-developed interpersonal and oral / written communication skills
  • Able to communicate complex administrative information to a variety of stakeholders
  • Able to maintain effective working relationships at all levels and with staff in other offices
  • Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others

Employer details

Employer name

NHS England

Address

Any NHSE Office in East of England

East of England Region

CB21 5XB


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


Employer details

Employer name

NHS England

Address

Any NHSE Office in East of England

East of England Region

CB21 5XB


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


For questions about the job, contact:

Business and Operations Manager

Kerie Peek

kerie.peek@nhs.net

Date posted

02 September 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year

Contract

Permanent

Working pattern

Full-time

Reference number

990-EOE-6592004-E

Job locations

Any NHSE Office in East of England

East of England Region

CB21 5XB


Supporting documents

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