Job summary
The Hospital Operations (HO) workstream is part of the Transformation Directorate which supports the NHP vision and strategic objectives from an operations lens. The work is currently formed around 4 areas:
- Hospital 2.0 Target Operating Model
- Assurance
- Operational Readiness and Post Occupancy Learning
- Estates and Facilities Management
The Operational Readiness (OR) team will deliver proactive and systematic planning and preparations in the years and months prior to a hospital receiving patients to ensure the required processes and systems are in place to transition the patients and workforce safely and effectively and to realise the Trust's Full Business Case benefits at the earliest opportunity. The OR team is currently working towards key deliverables:
- OR project milestones
- OR engagement with trusts
- OR support tools and documents
- OR learning and evaluation
- OR assurance reporting
Main duties of the job
AsHospital Operations Assistant Director, the post holder will work as part of a dynamic team in the Hospital Operations Workstream of the New Hospital Programme, providing support to the Deputy Director of Hospital Operations to deliver the Hospital Operations strategy. They will collaborate with other workstreams and directorates to coordinate the respective responses for optimal Operational Readiness. This will encompass the strategic response, assurance activities, supportive approaches during operational commissioning, readiness, activation, decommissioningand post occupancy evaluations to share learning opportunities.
You will need to work with the wider team to create evidence-based operating model for new hospitals and set about answering any areas that are not understood with research learning from and capturing the voice of Patient, Public and professional groups.
You will work as part of the Hospital Operations Senior Leadership team (Hospital Operations Director, Deputy Directors for Hospital Operations and Assistant Director/s) to develop an ongoing program of work to address operational elements of the Transformation Directorate workplan.
About us
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Job description
Job responsibilities
The post holder will be responsible for:
Leading the development and implementation of the Target Operating Model and continuing development of the OR support tools.
Ensuring the buildings are safe and effective to operate in from day 1 of opening.
Leading Transformation Directorate OR activities to act as a subject matter expert to the Trusts while providing support and guidance, to the workstream leadership.
Lead on the development and delivery of the NHP operational readiness strategy with applicable stakeholders.
Develop the process and mechanism to assess, analyse and report scheme OR maturity to NHP leadership and programme scheme teams.
Review and influence the Trusts OR plans and commissioning programme to ensure risks of delivery are effectively mitigated.
Track performance of the operational readiness team against defined milestones and report on progress, risks, resolution and escalation of issues through governance channels.
Lead on development and implementation of a road map to operational certification and create materials to support cohort teams.
Lead the development of and contribute to operational readiness lessons learned process to ensure NHP can embed and improve on positive and challenging project evaluation findings.
Support the Deputy Director for Hospital Operations (Assurance) in critically reviewing business cases and addendums.
Actively participate and contribute to formal and informal assurance assessments.
For full details of this role and person specification please see attached Job description.
If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!
Job description
Job responsibilities
The post holder will be responsible for:
Leading the development and implementation of the Target Operating Model and continuing development of the OR support tools.
Ensuring the buildings are safe and effective to operate in from day 1 of opening.
Leading Transformation Directorate OR activities to act as a subject matter expert to the Trusts while providing support and guidance, to the workstream leadership.
Lead on the development and delivery of the NHP operational readiness strategy with applicable stakeholders.
Develop the process and mechanism to assess, analyse and report scheme OR maturity to NHP leadership and programme scheme teams.
Review and influence the Trusts OR plans and commissioning programme to ensure risks of delivery are effectively mitigated.
Track performance of the operational readiness team against defined milestones and report on progress, risks, resolution and escalation of issues through governance channels.
Lead on development and implementation of a road map to operational certification and create materials to support cohort teams.
Lead the development of and contribute to operational readiness lessons learned process to ensure NHP can embed and improve on positive and challenging project evaluation findings.
Support the Deputy Director for Hospital Operations (Assurance) in critically reviewing business cases and addendums.
Actively participate and contribute to formal and informal assurance assessments.
For full details of this role and person specification please see attached Job description.
If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!
Person Specification
Qualifications
Essential
- Educated to master's level or equivalent experience in specialist field.
- Project management or leadership qualification
- Evidence of continuing professional development
- Relevent Professional Membership
Knowledge & Experience
Essential
- Experience of working at a senior operational management level within an acute healthcare environment.
Knowledge & Experience
Essential
- Experience at senior operational level of leading an organisation through a large-scale new hospital build or large-scale service remodelling including operational readiness planning, commissioning, activation, decommissioning and post occupancy evaluation.
- Subject matter expertise across several key areas relating to operational management and leadership within acute healthcare environments.
- Significant knowledge and understanding gained through experience of: - Problem solving - Change management - Quality Improvement - Stakeholder management and communications - Risk management and issue resolution - Experience of service redesign and development
- Must understand the background and aims of current healthcare policy and appreciate the implications of this in the New Hospital Programme.
- Should have an appreciation of the relationship between the Department of Health, NHS England, commissioning organisations and individual provider.
- Experience of delivering against competing priorities and deadlines while also directing the work of teams/individuals.
- Experience of a range of management disciplines, including some of the following - finance, people management, risk management and performance management.
- Experience of critically analysing service level business cases
Desirable
- Experience of participating in a formal assurance process, either as an assurer or being assured i.e., IPA or CQC
- Experience of writing and/or critically appraising capital project business cases: SOC, OBC, FBC.
Skills, Capabilities & Attributes
Essential
- Demonstrate strong, inclusive, and compassionate leadership.
- Inputs to strategic plans across NHS and within the specific teams.
- Demonstrable ability to deliver at pace in complex environment.
- Ability to build effective working relationships across a diverse range of stakeholders.
- Personal resilience and ability to prioritise work to meet challenging deadlines through effective time/workload management
Values and Behaviours
Essential
- Able to make a connection between their work and the benefit to patients and the public.
- Consistently looks to improve what they do, looks for successful tried and tested ways of working, and seeks out innovation
Other
Essential
- Ability to travel across sites and nationally is essential
Person Specification
Qualifications
Essential
- Educated to master's level or equivalent experience in specialist field.
- Project management or leadership qualification
- Evidence of continuing professional development
- Relevent Professional Membership
Knowledge & Experience
Essential
- Experience of working at a senior operational management level within an acute healthcare environment.
Knowledge & Experience
Essential
- Experience at senior operational level of leading an organisation through a large-scale new hospital build or large-scale service remodelling including operational readiness planning, commissioning, activation, decommissioning and post occupancy evaluation.
- Subject matter expertise across several key areas relating to operational management and leadership within acute healthcare environments.
- Significant knowledge and understanding gained through experience of: - Problem solving - Change management - Quality Improvement - Stakeholder management and communications - Risk management and issue resolution - Experience of service redesign and development
- Must understand the background and aims of current healthcare policy and appreciate the implications of this in the New Hospital Programme.
- Should have an appreciation of the relationship between the Department of Health, NHS England, commissioning organisations and individual provider.
- Experience of delivering against competing priorities and deadlines while also directing the work of teams/individuals.
- Experience of a range of management disciplines, including some of the following - finance, people management, risk management and performance management.
- Experience of critically analysing service level business cases
Desirable
- Experience of participating in a formal assurance process, either as an assurer or being assured i.e., IPA or CQC
- Experience of writing and/or critically appraising capital project business cases: SOC, OBC, FBC.
Skills, Capabilities & Attributes
Essential
- Demonstrate strong, inclusive, and compassionate leadership.
- Inputs to strategic plans across NHS and within the specific teams.
- Demonstrable ability to deliver at pace in complex environment.
- Ability to build effective working relationships across a diverse range of stakeholders.
- Personal resilience and ability to prioritise work to meet challenging deadlines through effective time/workload management
Values and Behaviours
Essential
- Able to make a connection between their work and the benefit to patients and the public.
- Consistently looks to improve what they do, looks for successful tried and tested ways of working, and seeks out innovation
Other
Essential
- Ability to travel across sites and nationally is essential
