NHS England

Business Support Assistant

This job is now closed

Job summary

The Professional Standards Team within the Medical Directorate is seeking to recruit a Band 4 Business Support Assistant to join the team in supporting the delivery of our statutory function as set out underThe National Health Service (Performers Lists) (England) Regulations 2013andThe Medical Profession (Responsible Officers) (Amendment) Regulations 2013

The Professional Standards Team lead the improvement and development of systems and processes to support NHS England's responsibility to manage the National Performers Lists. The National Performers Lists provide the regulatory framework to ensure that medical, dental and ophthalmic practitioners who contract with NHS England to provide Primary Care Services are qualified and competent to provide safe and effective primary medical, dental and ophthalmic services to NHS patients. NHS England has a statutory responsibility to respond to concerns raised about a GP, dentist or ophthalmic performer on the National Performers Lists.

Main duties of the job

The Business Support function within the Professional Standards Team provides broad administrative support across a range of programmes of work. The Business Support Assistant's day to day to role will include dealing with incoming emails, responding to queries, organising various governance meetings, taking and producing minutes of meetings, organising annual appraisals and preparing revalidation evidence for medical practitioners, processing performers lists applications from medical, dental and ophthalmic practitioners, supporting case managers, clinical advisors and investigators, supporting the Regional Dental Leads & Dental Managed Clinical Network Chairs, dealing with confidential and sensitive communications, and corresponding with a wide range of internal and external stakeholders on a daily basis.

About us

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
Making the NHS a great place to work, where our people can make a difference and achieve their potential.
Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
Optimising the use of digital technology, research, and innovation
Delivering value for money.

If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Date posted

05 August 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Permanent

Working pattern

Full-time

Reference number

990-EOE-6512362-E

Job locations

Victoria House

Fulbourn

Cambridge

CB21 5XA

Job description

Job responsibilities

Please refer to the job description and person specification for more details about this role and its responsibilities.

If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!

Job description

Job responsibilities

Please refer to the job description and person specification for more details about this role and its responsibilities.

Person Specification

Qualifications

Essential

Educated to NVQ 4 level in a relevant subject or equivalent level of qualification or equivalent previous proven experience.

Knowledge and Experience

Essential

Significant experience of using modern office systems e.g. digital filing, maintaining databases and confidential information systems.
Demonstrable experience in dealing with the public/patients and managing sensitive and confidential information.
Previously worked in similar position within the healthcare of public sector environment.
Demonstrable experience of minute taking and producing reports. Demonstrable experience of minute taking and producing reports.
Experience of Microsoft Outlook, Word, TEAMS, PowerPoint, Excel and SharePoint.

Skills Capabilities and Attributes

Essential

A high level of accuracy and excellent attention to detail.
A flexible/adaptable approach to work in order to meet various deadlines. Ability to work at pace in a busy working environment and able to multi-task.
Able to undertake duties effectively and accurately, working on own initiative unsupervised, within defined policies and procedures to set timescales.

Values and Behaviours

Essential

Consistently thinks about how their work can help and support clinicians to deliver better outcomes for patients.

Person Specification

Qualifications

Essential

Educated to NVQ 4 level in a relevant subject or equivalent level of qualification or equivalent previous proven experience.

Knowledge and Experience

Essential

Significant experience of using modern office systems e.g. digital filing, maintaining databases and confidential information systems.
Demonstrable experience in dealing with the public/patients and managing sensitive and confidential information.
Previously worked in similar position within the healthcare of public sector environment.
Demonstrable experience of minute taking and producing reports. Demonstrable experience of minute taking and producing reports.
Experience of Microsoft Outlook, Word, TEAMS, PowerPoint, Excel and SharePoint.

Skills Capabilities and Attributes

Essential

A high level of accuracy and excellent attention to detail.
A flexible/adaptable approach to work in order to meet various deadlines. Ability to work at pace in a busy working environment and able to multi-task.
Able to undertake duties effectively and accurately, working on own initiative unsupervised, within defined policies and procedures to set timescales.

Values and Behaviours

Essential

Consistently thinks about how their work can help and support clinicians to deliver better outcomes for patients.

Employer details

Employer name

NHS England

Address

Victoria House

Fulbourn

Cambridge

CB21 5XA

Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)

Employer details

Employer name

NHS England

Address

Victoria House

Fulbourn

Cambridge

CB21 5XA

Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)