PTT Business Support Officer

NHS England

Information:

This job is now closed

Job summary

The Privacy, Transparency & Trust (PTT) Sub-directorate is a sub-directorate of the Delivery Directorate. The mission of the PTT Sub-directorate is to enable NHS England to drive innovation and improve lives through greater use of data and technology and to be a well-run organisation.

The PTT Sub-directorate will enable and promote public trust in NHS England's custodianship of staff, workforce and patient data. This aligns with the new legal duty of NHS England to have regard to the need to respect and promote privacy of patients and the core principles that underpin NHS England as a safe haven of patient data.

As a PTT Business Support Officer the post holder will work as part of a dynamic team in delivering an effective information governance service supporting all of the teams within the Privacy, Transparency & Trust Sub-Directorate.

Main duties of the job

In particular the post holder will:

  • Liaise with colleagues across the PTT Sub-directorate to allocate work and respond to queries via the team shared mailboxes
  • Support teams across the Sub-directorate to ensure that other tasks, agreed initiatives and projects are planned, resourced, managed and delivered effectively
  • Ensure accurate and open communication and co-ordination with a range of individuals inside and outside of the PTT Sub-directorate
  • Identify, co-ordinate, obtain, collate and review information, carry out research and draft correspondence, papers and corporate documents
  • Support the production of management information, reporting and analysis across a range of Sub-directorate services, initiatives and projects
  • Provide high quality professional project and operational service
  • administrative support, including in relation to business continuity, recruitment, finance
  • Provide travel, diary and meeting/event support for teams within the Sub-directorate
  • Provide support to the Records Management Team by co-ordinating and facilitating effective management of the legacy financial accounts, including raising POs, triaging and quality checking invoices against inventories and maintaining positive relationships with the third party storage providers.

About us

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

  • Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
  • Making the NHS a great place to work, where our people can make a difference and achieve their potential.
  • Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
  • Optimising the use of digital technology, research, and innovation
  • Delivering value for money.

If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Date posted

29 July 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year Exclusive of London Weighting

Contract

Permanent

Working pattern

Full-time

Reference number

990-CDO-6475530-E

Job locations

Any NHS England Office

National

LS1 4AP


Job description

Job responsibilities

You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.

If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!

Job description

Job responsibilities

You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.

If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!

Person Specification

Qualifications

Essential

  • Educated to Degree level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.

Desirable

  • Information Governance qualification

Knowledge and experience

Essential

  • Knowledge or experience of information governance and working within an environment where this is applied to service delivery Knowledge of administrative procedures, project management or information analysis.

Skills, Capabilities and Attributes

Essential

  • Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills.

Values and Behaviours

Essential

  • Consistently looks to improve what they do, look for successful tried and tested ways of working, and also seeks out innovation.
Person Specification

Qualifications

Essential

  • Educated to Degree level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.

Desirable

  • Information Governance qualification

Knowledge and experience

Essential

  • Knowledge or experience of information governance and working within an environment where this is applied to service delivery Knowledge of administrative procedures, project management or information analysis.

Skills, Capabilities and Attributes

Essential

  • Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills.

Values and Behaviours

Essential

  • Consistently looks to improve what they do, look for successful tried and tested ways of working, and also seeks out innovation.

Employer details

Employer name

NHS England

Address

Any NHS England Office

National

LS1 4AP


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


Employer details

Employer name

NHS England

Address

Any NHS England Office

National

LS1 4AP


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


For questions about the job, contact:

PTT Senior Project Manager

Kathryn Anderson-Nicholls

kathryn.anderson-nicholls@nhs.net

07957497935

Date posted

29 July 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year Exclusive of London Weighting

Contract

Permanent

Working pattern

Full-time

Reference number

990-CDO-6475530-E

Job locations

Any NHS England Office

National

LS1 4AP


Supporting documents

Privacy notice

NHS England's privacy notice (opens in a new tab)