NHS England

Programme Support Coordinator

This job is now closed

Job summary

We are looking for a highly motivated individual with a professional and welcoming manner to fulfil the role of a Band 6 Programme Support Co-ordinator as part of the busy Foundation Training directorate, known as the Northern Foundation School, which is an integral part of the Workforce, Training & Education function at NHSE North East and North Cumbria.

The ideal candidate will have demonstrable experience of working in a senior administrative role; specialist knowledge across a range of work procedures and practices related to medical education and training and learner support as well as experience of medical recruitment to a formal training programme using a range of IT such as Oriel and QPERCOM.

The ideal candidate will have operational management of recruitment to approx. 500 x 2-year Foundation Programmes in accordance the national timeline established by the UK Foundation Programme Office (UKFPO), be line manager for the Foundation Directorate administrative team and day-to-day management of workstreams related to programme expansion, oversubscription, pre-allocation, withdrawals and the formal Intra and Inter Foundation School Transfer process.

Main duties of the job

Main duties of the job will also include maintaining accurate data, systems and processes to facilitate effective quality management of foundation training at a regional level.

Act as a TIS Champion for the Foundation Directorate and ensure trainee, programme and post information is up to date on Trainee Information System (TIS).

To ensure trainee, programme and post information is recorded accurately on Horus ePortfolio to inform ARCP processes, Provisional Registration (including extensions) and the submission of Certificates of Experience for GMC Full Registration.

Collection and analysis of recruitment data to inform the production of reports for local, regional and national level use for the purposes of workforce planning and investment (METIP).

Oversight of the Doctors with Differing Needs (DWDN) referral process to ensure timely management of referrals and communication of support requested from Foundation Programme Directors.

To maintain up-to-date records of trainee progression and be responsible for processing all applications to work Less than Full Time during training and for Time out of Foundation Programme.

To provide clear and comprehensive advice about the extensive network of support available for F1 and F2 postgraduate doctors in training.

To interpret national policy and guidance using significant discretion, and then create and maintain Standard Operating Processes (SOPs) for the School and for collaborative working with stakeholders.

About us

In April 2023, NHS England, NHS Digital, and Health Education England merged to create a new, single organisation to lead the NHS in England. This new NHS England is designed to create a simpler, smaller, high performing, organisation that leads the NHS more effectively and is a better place to work. Speaking with one voice to the service.

The new NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
Making the NHS agreat place to work, where our people can make a difference and achieve their potential.
Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
Optimising the use of digital technology, research, and innovation
Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/ .

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Date posted

05 June 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

990-S3-NEY1626-A

Job locations

Stella House

Goldcrest Way, Newburn Riverside

Newcastle upon Tyne

NE15 8NY

Job description

Job responsibilities

You can find further details about the job, in the attached Job Description and other supporting documents.

Job description

Job responsibilities

You can find further details about the job, in the attached Job Description and other supporting documents.

Person Specification

Qualifications

Essential

Educated to degree level or equivalent level of knowledge of working at a similar level in a specialist area.
Evidence of continued professional development.

Knowledge & Experience

Essential

Specialist knowledge across a range of work procedures and practices related to medical education and training and learner support ideally at Foundation level.
A working knowledge of the NHS and/or public sector structures and governing bodies (i.e. General Medical Council, Royal Colleges, Department of Health etc.) particularly the national structure for the delivery of PGMDE.
Working knowledge and experience of medical recruitment to a formal training programme using a range of IT such as Oriel and QPERCOM.
Demonstrable experience of working in a senior administrative role (minimum of 2 years), staff supervision and managing a small team.
Experience of managing large scale data for the purposes of recruitment, training progression and learner support.
A strong working knowledge of maintaining confidentiality and implementing data protection legislation requirements including information governance.

Skills, Capabilities & Attributes

Essential

Excellent organisational and time management skills and ability to prioritise own and team workload whilst managing a challenging and varied role.
Advanced IT skills including use of all Microsoft Office packages (i.e. Excel, Word, Access, PowerPoint, Microsoft Forms and Outlook); ideally this will also include the NHSE Training Information System (TIS) and Horus ePortfolio.
The Foundation directorate operates a hybrid working pattern with two days per week minimum working from the local office based at Stella House in Newcastle to facilitate face-to-face School Operational meetings and collaborative working. The postholder will also be required to attend regular local, regional and national meetings and events in person including quality management visits. A willingness to travel is therefore also an essential requirement of this role.

Person Specification

Qualifications

Essential

Educated to degree level or equivalent level of knowledge of working at a similar level in a specialist area.
Evidence of continued professional development.

Knowledge & Experience

Essential

Specialist knowledge across a range of work procedures and practices related to medical education and training and learner support ideally at Foundation level.
A working knowledge of the NHS and/or public sector structures and governing bodies (i.e. General Medical Council, Royal Colleges, Department of Health etc.) particularly the national structure for the delivery of PGMDE.
Working knowledge and experience of medical recruitment to a formal training programme using a range of IT such as Oriel and QPERCOM.
Demonstrable experience of working in a senior administrative role (minimum of 2 years), staff supervision and managing a small team.
Experience of managing large scale data for the purposes of recruitment, training progression and learner support.
A strong working knowledge of maintaining confidentiality and implementing data protection legislation requirements including information governance.

Skills, Capabilities & Attributes

Essential

Excellent organisational and time management skills and ability to prioritise own and team workload whilst managing a challenging and varied role.
Advanced IT skills including use of all Microsoft Office packages (i.e. Excel, Word, Access, PowerPoint, Microsoft Forms and Outlook); ideally this will also include the NHSE Training Information System (TIS) and Horus ePortfolio.
The Foundation directorate operates a hybrid working pattern with two days per week minimum working from the local office based at Stella House in Newcastle to facilitate face-to-face School Operational meetings and collaborative working. The postholder will also be required to attend regular local, regional and national meetings and events in person including quality management visits. A willingness to travel is therefore also an essential requirement of this role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS England

Address

Stella House

Goldcrest Way, Newburn Riverside

Newcastle upon Tyne

NE15 8NY

Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)

Employer details

Employer name

NHS England

Address

Stella House

Goldcrest Way, Newburn Riverside

Newcastle upon Tyne

NE15 8NY

Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)