Regional Director of Operations

NHS England

The closing date is 12 May 2024

Job summary

The Regional Director of Operations will lead the COO team in London. The purpose of the team is to lead on operational plans and delivery, to monitor performance against annual operating plans and constitutional standards; to support ICBs, providers and systems to optimise their overall performance, to reduce unwarranted clinical variation and to ensure the most effective and efficient use of resources across the health service

The COO will be part of the senior management team for the region and will support the Regional Director in re-defining the oversight relationship with providers and systems by moving this relationship to one of genuine partnership working pro-actively to support autonomy as systems mature and grow in strength.

The post holder will also be expected to pro-actively shape and determine national priorities and the national support offer for local systems working closely with the corporate directorates and their teams.

The post holder will deputise for the Regional Director as required.

Main duties of the job

The COO will lead the team to deliver a number of regional priorities to include:

  • Performance and Planning
  • System Improvement
  • Account management for ICBS and Intensive Support
  • Management of the COO Team

The COO will support the Regional Director in ensuring that the national frameworks are implemented and applied consistently. The post holder will also manage other Senior Managers as part of the role and will also have responsibility for managing and developing significant stakeholder relationships at organisational, regional, and national level.

The post holder will be expected to develop strong and effective relationships with senior colleagues across all NHSE functions. Ensuring that interdependencies between functions and work programmes are appropriately managed.

  • Ensure that relevant legislative and regulatory requirements of NHS Improvement and NHS England are fulfilled, and appropriate governance is in place.
  • Contribute to the development and delivery of NHSE joint corporate business plan and the strategic work programme of the NHS Executive Group.
  • Act as an ambassador for NHSE, representing the objectives and views of the organisations to stakeholders.
  • The post-holder will be part of the regional on-call rota.
  • Deputise for the Regional Director as required

Role may include matrix working with national colleagues.

About us

In April 2023, NHS England, NHS Digital, and Health Education England merged to create a new, single organisation to lead the NHS in England. This new NHS England is designed to create a simpler, smaller, high performing, organisation that leads the NHS more effectively and is a better place to work. Speaking with one voice to the service.

The new NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

  • Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
  • Making the NHS agreat place to work, where our people can make a difference and achieve their potential.
  • Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
  • Optimising the use of digital technology, research, and innovation
  • Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/ .

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Date posted

26 April 2024

Pay scheme

Very senior manager (VSM)

Salary

£131,301 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

990-S3-L-11-22776

Job locations

Wellington House

133-155 Waterloo Road

London

SE1 8UG


Job description

Job responsibilities

You can find further details about the job, in the attached Job Description and other supporting documents.

Job description

Job responsibilities

You can find further details about the job, in the attached Job Description and other supporting documents.

Person Specification

Essential Criteria

Essential

  • Support the Regional Director in ensuring that the national frameworks for performance, intervention and oversight are applied consistently and effectively throughout the region in a way that positively supports ICBS, providers and systems to deliver the best possible performance and sets a new relationship of collaboration and constructive challenge between those delivering care and the regional teams.
  • Act as an ambassador for NHSE, representing the objectives and views of the organisations to stakeholders and ensuring the reputation of the organisation is enhanced through these activities.
  • Develop strong and effective relationships with senior colleagues across all NHSE functions. Ensure that interdependencies between functions and work programmes are appropriately managed, that opportunities to improve efficiency and outcomes are proactively sought and that a single system view is developed and communicated to stakeholders.
  • Ensure that relevant legislative and regulatory requirements of NHS England are fulfilled, and that effective and appropriate governance is in place, including the identification of organisational risk and implementation of appropriate mitigating action.
  • Deputise for the Regional Director as required.
Person Specification

Essential Criteria

Essential

  • Support the Regional Director in ensuring that the national frameworks for performance, intervention and oversight are applied consistently and effectively throughout the region in a way that positively supports ICBS, providers and systems to deliver the best possible performance and sets a new relationship of collaboration and constructive challenge between those delivering care and the regional teams.
  • Act as an ambassador for NHSE, representing the objectives and views of the organisations to stakeholders and ensuring the reputation of the organisation is enhanced through these activities.
  • Develop strong and effective relationships with senior colleagues across all NHSE functions. Ensure that interdependencies between functions and work programmes are appropriately managed, that opportunities to improve efficiency and outcomes are proactively sought and that a single system view is developed and communicated to stakeholders.
  • Ensure that relevant legislative and regulatory requirements of NHS England are fulfilled, and that effective and appropriate governance is in place, including the identification of organisational risk and implementation of appropriate mitigating action.
  • Deputise for the Regional Director as required.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

NHS England

Address

Wellington House

133-155 Waterloo Road

London

SE1 8UG


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


Employer details

Employer name

NHS England

Address

Wellington House

133-155 Waterloo Road

London

SE1 8UG


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


For questions about the job, contact:

Chief of Staff

Michelle Sandler

Michelle.sandler@nhs.net

Date posted

26 April 2024

Pay scheme

Very senior manager (VSM)

Salary

£131,301 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

990-S3-L-11-22776

Job locations

Wellington House

133-155 Waterloo Road

London

SE1 8UG


Supporting documents

Privacy notice

NHS England's privacy notice (opens in a new tab)