Job summary
Are you passionate about improving the quality of healthcare of under-represented groups? Do you want to work in partnership with NHS England, Ministry of Justice, the Office of the Police & Crime Commissioner and Local Authorities to ensure healthcare delivered in secure settings is of a high quality? An exciting opportunity to work in NHS England's Health and Justice Commissioning will help you achieve that.
This is a role within the North East & Yorkshire Region Health and Justice Quality Team covering the commissioning and monitoring of healthcare in criminal justice settings: prisons, an immigration removal centre, secure children's units, Liaison and Diversion and Sexual Assault Referral Centres. The post holder will be primarily based within Newcastle and will require travel across the North East & Yorkshire.
Working with the Senior Nursing and Quality Manager and the Health and Justice Commissioning team, you will support quality assurance and service improvement across the justice settings. We develop and implement regional quality processes, contribute to national Health and Justice policies, and support the implementation of the NHS National Patient Safety Strategy.
Main duties of the job
This role will work with commissioners to deliver projects, initiatives and services on time and in a cost-effective way offering clinical input to service developments, as well as supporting our statutory functions to support death in custody investigations and gaining assurances from providers that all incidents have been reviewed effectively and learning put in place and embedded into day to day practice. This will include ensuring providers are delivering consistent, high quality and inclusive services, that these are monitored and reported, using the existing performance and quality mechanisms. This will include:
- Support procurement of scoping work on health services and translate outcomes into plans.
- To support the identification and sharing of best practice in services.
- Contribute to performance improvement, taking a lead for identified areas.
- To support the commissioning of projects through patient and public engagement and 13Q reporting
- Undertake engagement and consultation with those using health services within Liaison and Diversion, Prisons, SARCs and Secure Children's homes their families and carers and staff where appropriate, to deliver service improvement and to support the objectives of the North East & Yorkshire Health & Justice regional team.
- Providing advice to colleagues, peers and providers on clinical programmes of work, and supporting service improvement.
About us
In April 2023, NHS England, NHS Digital, and Health Education England merged to create a new, single organisation to lead the NHS in England. This new NHS England is designed to create a simpler, smaller, high performing, organisation that leads the NHS more effectively and is a better place to work. Speaking with one voice to the service.
The new NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS agreat place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/ .
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Job description
Job responsibilities
You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents
Are you the right person for the job?
We are looking for a candidate with strong experience in quality and service improvement, using tools such as audits, service user feedback, investigation case reviews and robust implementation planning for service change. The successful candidate will hold an active clinical registration and will have robust skills in partnership across sectors, development of quality assurance processes. It is desirable for candidates to have experience of delivering services in the criminal justice system, but it is not essential.
This is an exciting time for prison healthcare in the North East team with a new prison opening in April 2025, and a number of procurements, as well as ongoing innovations to implement new ways of working and improve healthcare services. You will be instrumental in monitoring the quality of services using quality assurance mechanisms including quarterly quality assurance visits, data analysis and review, local, regional and national intelligence and contracting reporting.
Job description
Job responsibilities
You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents
Are you the right person for the job?
We are looking for a candidate with strong experience in quality and service improvement, using tools such as audits, service user feedback, investigation case reviews and robust implementation planning for service change. The successful candidate will hold an active clinical registration and will have robust skills in partnership across sectors, development of quality assurance processes. It is desirable for candidates to have experience of delivering services in the criminal justice system, but it is not essential.
This is an exciting time for prison healthcare in the North East team with a new prison opening in April 2025, and a number of procurements, as well as ongoing innovations to implement new ways of working and improve healthcare services. You will be instrumental in monitoring the quality of services using quality assurance mechanisms including quarterly quality assurance visits, data analysis and review, local, regional and national intelligence and contracting reporting.
Person Specification
Qualifications
Essential
- Current registration with a health/social care-related professional body, such as Nursing and Midwifery Council, Health and Care Professionals Council
- Training or experience in project management, financial management or supporting change management processes.
Knowledge
Essential
- Experience and understanding of working with and empowering communities and third sector organisations to engage with the NHS and influence change.
- Significant experience of working in within a healthcare environment or comparable organisation.
- Proven ability to develop, collect and analyse quality and assurance information to present accurate levels of assurance to stakeholders.
- Awareness of NHS England Health and Justice priority objectives.Proven ability to develop, collect and analyse quality and assurance information to present accurate levels of assurance to stakeholders.
- Awareness of the wider criminal Justice pathway and current developments/challenges.
- Demonstrated experience of co-ordinating projects in complex and challenging environments.
Skills
Essential
- A commitment to and focus on quality which promotes high standards in the delivery of quality services.
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements.
- Experience of setting up and implement internal processes and procedures.
- Clear communicator with excellent written and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately to a diverse and varied range of audiences consisting of internal and external stakeholders.
Person Specification
Qualifications
Essential
- Current registration with a health/social care-related professional body, such as Nursing and Midwifery Council, Health and Care Professionals Council
- Training or experience in project management, financial management or supporting change management processes.
Knowledge
Essential
- Experience and understanding of working with and empowering communities and third sector organisations to engage with the NHS and influence change.
- Significant experience of working in within a healthcare environment or comparable organisation.
- Proven ability to develop, collect and analyse quality and assurance information to present accurate levels of assurance to stakeholders.
- Awareness of NHS England Health and Justice priority objectives.Proven ability to develop, collect and analyse quality and assurance information to present accurate levels of assurance to stakeholders.
- Awareness of the wider criminal Justice pathway and current developments/challenges.
- Demonstrated experience of co-ordinating projects in complex and challenging environments.
Skills
Essential
- A commitment to and focus on quality which promotes high standards in the delivery of quality services.
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements.
- Experience of setting up and implement internal processes and procedures.
- Clear communicator with excellent written and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately to a diverse and varied range of audiences consisting of internal and external stakeholders.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
