NHS England

Chief of Staff

Information:

This job is now closed

Job summary

As Chief of Staff for the Commercial Directorate the post holder will lead and work as part of a dynamic, multi-disciplined team.

The DE team is a newly established function and the design brings together teams from across the existing structure into single teams who will provide services back to the other sub-directorates through a business partnering model, provide the cohesion between the directorate and NHSE as a whole and support external engagement out to the NHSE system for Commercial and Estates teams. This will represent a new way of working for many colleagues but offers an exciting opportunity to work at the heart of the directorate.

This approach will streamline requirements and ensure a consistent approach to various disciplines including Business Operations & Programme management. In addition, we anticipate the following benefits:

  • ability to flex resource to improve resilience
  • less silo working
  • sharing of best practice / experience within the team
  • greater opportunity for succession planning, and career development in some areas.
  • driving efficiency and reducing duplication

This role is a key role as part of the Commercial Directorate, reporting to the Director of Directorate Enablement and the Chief Commercial Officer in establishing this brand new function that will support the significant ambition across the Commercial Directorate.

Main duties of the job

  • Ensuring clear priorities are defined & executed across the Directorate by proactively horizon scanning, providing co-ordination & oversight on operational and strategic activity
  • Providing specialist advice and expert handling on key areas of work ensuring delivery of organisational priorities while creating alignment cross organisation to meet corporate and business needs
  • Overseeing, co-ordinating and having ownership of corporate business returns and compliance including management of all correspondence

Key skills for this role:

  • Outstanding relationship management skills, ability to build credibility & trust with senior colleagues across NHSE & externally
  • Delivery skills to shape & run a number of discrete national programmes
  • Strong commercial & extensive delivery experience of national scale operations & services.
  • Strategic skills to develop strategies for NHSE that are aligned with stakeholders & partners.
  • Intellectual ability to solve complex policy & real work practical challenges
  • Enthusiasm, energy & resilience to navigate a complex, uncertain environment.
  • Significant people management experience, direct and matrix

The DE function will provide the services for the overall Directorate servicing a total of c.355 staff and managing a budget of c.£278m. All services provided by the DE team will be managed as a single service delivery across the sub-functions: Commercial Delivery & Governance, Central Estates Function and Central Commercial Function.

About us

In April 2023, NHS England, NHS Digital, and Health Education England merged to create a new, single organisation to lead the NHS in England. This new NHS England is designed to create a simpler, smaller, high performing, organisation that leads the NHS more effectively and is a better place to work. Speaking with one voice to the service.

The new NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

  • Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
  • Making the NHS agreat place to work, where our people can make a difference and achieve their potential.
  • Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
  • Optimising the use of digital technology, research, and innovation
  • Delivering value for money.

If you would like to know more or require further information, please visithttps://www.england.nhs.uk/ .

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Details

Date posted

28 March 2024

Pay scheme

Agenda for change

Band

Band 9

Salary

£99,891 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

990-S3-COR-N-2-1046

Job locations

Wellington House / Wellington Place

118 Waterloo Road / 7 & 8 Wellington Place

London / Leeds

SE1 8UG


Job description

Job responsibilities

How to apply

For an informal discussion please contact Natasha Hughes, Director of Directorate Enablement

Closing date: Thursday 11thApril

We particularly welcome applications from under-represented groups, especially disabled, female, and Black, Asian, and Minority Ethnic (BAME) candidates, who are currently under-represented at this level within our workforce.

Application Form Supporting Statement Guidelines

To help us build a better picture of how you can help us meet our ambitions, we would like you to respond to the following questions in the Supporting Statement section in the job application form:

  • What values, behaviours and leadership expertise will you bring to our team and how will this help us in achieving our goals?
  • What expertise do you have of leading and coordinating similar of scale?
  • What expertise do you have in working with senior, diverse stakeholder groups to effect positive change and influence decision making?
  • What expertise do you have of developing and delivering strategic plans in a matrix environment at scale that you believe you can bring to the role?
  • What sets you apart from the other candidates?

You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.

Person specification

See attached job description for full details on requirements

Job description

Job responsibilities

How to apply

For an informal discussion please contact Natasha Hughes, Director of Directorate Enablement

Closing date: Thursday 11thApril

We particularly welcome applications from under-represented groups, especially disabled, female, and Black, Asian, and Minority Ethnic (BAME) candidates, who are currently under-represented at this level within our workforce.

Application Form Supporting Statement Guidelines

To help us build a better picture of how you can help us meet our ambitions, we would like you to respond to the following questions in the Supporting Statement section in the job application form:

  • What values, behaviours and leadership expertise will you bring to our team and how will this help us in achieving our goals?
  • What expertise do you have of leading and coordinating similar of scale?
  • What expertise do you have in working with senior, diverse stakeholder groups to effect positive change and influence decision making?
  • What expertise do you have of developing and delivering strategic plans in a matrix environment at scale that you believe you can bring to the role?
  • What sets you apart from the other candidates?

You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.

Person specification

See attached job description for full details on requirements

Person Specification

Education/Training/Qualifications

Essential

  • Educated to Masters level in a relevant area of academic practice with in depth additional expert knowledge in specialist areas/subject matters expertise in a number of relevant disciplines or equivalent experience working at a commensurate band.
  • Additional management qualification or specialist qualification at post graduate level or significant leadership experience at post graduate level in specialist area.

Knowledge and Experience

Essential

  • In depth additional expert knowledge acquired over a significant period of time in strategy formulation, Leadership, service improvement and resource management.
  • Proven Board level experience of leading and delivering complex change and strategy development programmes in a politically sensitive and complex environment.

Skills /Abilities

Essential

  • Leadership, vision, strategic thinking and planning with highly developed political skills.
  • Demonstrates sound judgement in the absence of clear guidelines or precedent, seeking advice as necessary from more senior management when appropriate.

Interpersonal Skills

Essential

  • Highly developed communication skills with the ability to communicate on highly complex matters and difficult situations.
  • Flexibility, and the ability to handle a rapidly changing and ambiguous environment. Commitment to equality of opportunity, focussed on removing barriers to full participation.

Equality, diversity and inclusion

Essential

  • Commitment to equality of opportunity, focussed on removing barriers to full participation.
  • Fosters good working relationships and values difference.
Person Specification

Education/Training/Qualifications

Essential

  • Educated to Masters level in a relevant area of academic practice with in depth additional expert knowledge in specialist areas/subject matters expertise in a number of relevant disciplines or equivalent experience working at a commensurate band.
  • Additional management qualification or specialist qualification at post graduate level or significant leadership experience at post graduate level in specialist area.

Knowledge and Experience

Essential

  • In depth additional expert knowledge acquired over a significant period of time in strategy formulation, Leadership, service improvement and resource management.
  • Proven Board level experience of leading and delivering complex change and strategy development programmes in a politically sensitive and complex environment.

Skills /Abilities

Essential

  • Leadership, vision, strategic thinking and planning with highly developed political skills.
  • Demonstrates sound judgement in the absence of clear guidelines or precedent, seeking advice as necessary from more senior management when appropriate.

Interpersonal Skills

Essential

  • Highly developed communication skills with the ability to communicate on highly complex matters and difficult situations.
  • Flexibility, and the ability to handle a rapidly changing and ambiguous environment. Commitment to equality of opportunity, focussed on removing barriers to full participation.

Equality, diversity and inclusion

Essential

  • Commitment to equality of opportunity, focussed on removing barriers to full participation.
  • Fosters good working relationships and values difference.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

NHS England

Address

Wellington House / Wellington Place

118 Waterloo Road / 7 & 8 Wellington Place

London / Leeds

SE1 8UG


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


Employer details

Employer name

NHS England

Address

Wellington House / Wellington Place

118 Waterloo Road / 7 & 8 Wellington Place

London / Leeds

SE1 8UG


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Director of Directorate Enablement

Natasha Hughes

Natasha.Hughes15@nhs.net

Details

Date posted

28 March 2024

Pay scheme

Agenda for change

Band

Band 9

Salary

£99,891 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

990-S3-COR-N-2-1046

Job locations

Wellington House / Wellington Place

118 Waterloo Road / 7 & 8 Wellington Place

London / Leeds

SE1 8UG


Supporting documents

Privacy notice

NHS England's privacy notice (opens in a new tab)