Job summary
The Public Involvement Officer will be a key support across the Public Involvement Team and the Communications Team. This creative and ambitious post holder will support and work with the Website Development Manager and Product and Delivery Manager on a specific project within our programme of work. The role is a fixed term contract to support the specific website project. The project is to redevelop the HRA's external website to support and amplify the organisation's new mission and strategy. The newly developed website will be our flagship owned communications channel, used to engage with patients, participants and the public and build trust in health and social care research and surface accessible data about studies, with clear user journeys around engaging ethics-led content.
Main duties of the job
The Public Involvement Officer will help to ensure that the project is well planned, facilitated, delivered, and embeds public involvement at its heart. The Public Involvement Officer will also ensure delivery to timelines and oversee tasks, where appropriate, whilst managing their own workload.
The Public Involvement Officer will advocate for patient and public involvement and provide guidance about patient and public involvement in research. The Officer will support the Public Involvement team's work as well as with Research Ethics Committee members and external stakeholders. Much of their work involves collaborating with both internal and external stakeholders.
The Public Involvement Officer will lead on activities to support the involvement of patients and the public in the HRA's own work, specifically around the development of our new website, and proactively feeds into a process of continuous improvement in Public Involvement at the HRA.
About us
Working at the HRA, we are reminded daily of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for you, not just us and the work we do.
We are committed to creating an inclusive workplace that promotes and values diversity. We know from experience that different ideas, perspectives and backgrounds create a stronger, more creative workplace that helps us to deliver the best services. We welcome applications which represent the rich diversity of our community: age, disability, gender identity and expression, ethnicity, religion or belief, sex, sexual orientation and other diverse characteristics, and we have policies in place to ensure that all applications are treated fairly and consistently at every stage of the recruitment process.
When applying to work here, speak to us about how we might be able to accommodate a flexible working arrangement - if it works for us, we will do our best to make it work for you.
Job description
Job responsibilities
This role sits within the Policy and Partnerships directorate which is made up of four teams: policy and engagement, communications, public involvement and data and AI policy. We provide support and advice across the organisation on communicating with staff and external audiences, engaging with stakeholders and involving patients and the public in our work. To find out more and to understand the full duties of the role, please refer to the job description attached. In submitting your application with us, please note the following: We currently do not accept applications via recruitment agencies. We do not hold a sponsorship licence and are unable to offer employment under any sponsorship arrangement. Where applicants fail to demonstrate how they meet any one of the essential criteria of the person specification, the application will not be shortlisted. You will be considered based only on the information in your application form. CVs will not be considered. The HRA reserves the right to close this vacancy early should it receive a sufficient number of applications.
Job description
Job responsibilities
This role sits within the Policy and Partnerships directorate which is made up of four teams: policy and engagement, communications, public involvement and data and AI policy. We provide support and advice across the organisation on communicating with staff and external audiences, engaging with stakeholders and involving patients and the public in our work. To find out more and to understand the full duties of the role, please refer to the job description attached. In submitting your application with us, please note the following: We currently do not accept applications via recruitment agencies. We do not hold a sponsorship licence and are unable to offer employment under any sponsorship arrangement. Where applicants fail to demonstrate how they meet any one of the essential criteria of the person specification, the application will not be shortlisted. You will be considered based only on the information in your application form. CVs will not be considered. The HRA reserves the right to close this vacancy early should it receive a sufficient number of applications.
Person Specification
Other
Essential
- Advanced key board skills, with working knowledge of Microsoft Office including Word, PowerPoint, Outlook and Excel
Qualifications
Essential
- Educated up to degree standard or able to demonstrate equivalence through experience
Desirable
- Project Management qualifications (e.g Agile, PRINCE2) or equivalent experience
Knowledge, Skills and Expertise:
Essential
- Able to work independently and take initiative
- Understanding of and commitment to equality, diversity, and inclusivity in public involvement and engagement
- Understanding and knowledge of website development - particularly around public/user engagement in the development of websites / digital products
Desirable
- Understanding and experience of using public involvement and engagement principles and techniques (e.g co-production)
- Knowledge of UK health and social care research policy and best practice
- Understanding of the range and roles of organisations which represent the interests of people who use health and social care services, carers, and the public
- Understanding and experience of using project management principles and techniques
- Understanding and experience of using change management techniques to support users in change
- Able to inspire trust and confidence and demonstrate integrity in the provision of advice and support
- Able to communicate clearly, concisely, and accurately in writing and via presentations for diverse audiences
Experience
Essential
- Experience of setting up and managing projects involving a range of individuals and organisations, professionals and patients/service users/members of the public working together, ideally in a social or healthcare setting
- Implementing policy and guidance including setting up internal processes and procedures
- Providing training and information to members of the public, including facilitation of groups in a training or workshop environment
- Drafting briefing papers and project documentation
- Planning, setting up, running and chairing meetings and/or events
Desirable
- Previous experience working in health or social care
- Experience of public involvement in health and social care research or service provision, either from personal involvement as a patient or member of the public or by having managed or supported the involvement of the public
- Working with confidential, sensitive or contentious information
Analytical and Judgemental Skills:
Essential
- Independent thinker with good problem-solving and analytical skills, e.g able to interpret policy or guidance from a range of sources and apply it to a specific situation
- Able to respond to changing priorities and timescales, pre-empt and evaluate issues, and adjust plans and resource requirements accordingly
- Able to plan and deliver qualitative and quantitative reports and data analyses
Interpersonal Skills
Essential
- Able to work collaboratively with a wide range of people, including: oHRA colleagues oExternal partners from clinical, academic, industry, and regulatory backgrounds oExternal suppliers / agencies oPatients and the public, including people from seldom heard groups
Other
Essential
- Commitment to inclusivity and valuing diversity
Person Specification
Other
Essential
- Advanced key board skills, with working knowledge of Microsoft Office including Word, PowerPoint, Outlook and Excel
Qualifications
Essential
- Educated up to degree standard or able to demonstrate equivalence through experience
Desirable
- Project Management qualifications (e.g Agile, PRINCE2) or equivalent experience
Knowledge, Skills and Expertise:
Essential
- Able to work independently and take initiative
- Understanding of and commitment to equality, diversity, and inclusivity in public involvement and engagement
- Understanding and knowledge of website development - particularly around public/user engagement in the development of websites / digital products
Desirable
- Understanding and experience of using public involvement and engagement principles and techniques (e.g co-production)
- Knowledge of UK health and social care research policy and best practice
- Understanding of the range and roles of organisations which represent the interests of people who use health and social care services, carers, and the public
- Understanding and experience of using project management principles and techniques
- Understanding and experience of using change management techniques to support users in change
- Able to inspire trust and confidence and demonstrate integrity in the provision of advice and support
- Able to communicate clearly, concisely, and accurately in writing and via presentations for diverse audiences
Experience
Essential
- Experience of setting up and managing projects involving a range of individuals and organisations, professionals and patients/service users/members of the public working together, ideally in a social or healthcare setting
- Implementing policy and guidance including setting up internal processes and procedures
- Providing training and information to members of the public, including facilitation of groups in a training or workshop environment
- Drafting briefing papers and project documentation
- Planning, setting up, running and chairing meetings and/or events
Desirable
- Previous experience working in health or social care
- Experience of public involvement in health and social care research or service provision, either from personal involvement as a patient or member of the public or by having managed or supported the involvement of the public
- Working with confidential, sensitive or contentious information
Analytical and Judgemental Skills:
Essential
- Independent thinker with good problem-solving and analytical skills, e.g able to interpret policy or guidance from a range of sources and apply it to a specific situation
- Able to respond to changing priorities and timescales, pre-empt and evaluate issues, and adjust plans and resource requirements accordingly
- Able to plan and deliver qualitative and quantitative reports and data analyses
Interpersonal Skills
Essential
- Able to work collaboratively with a wide range of people, including: oHRA colleagues oExternal partners from clinical, academic, industry, and regulatory backgrounds oExternal suppliers / agencies oPatients and the public, including people from seldom heard groups
Other
Essential
- Commitment to inclusivity and valuing diversity
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
