Job summary
This is a great time to join our Practitioner Performance
Advice service as we embark on a number of ambitious programmes designed to
support and promote a just and fair culture across the NHS. We do this by providing an independent and
expert advisory service for medical, dental and pharmacy practitioners and
healthcare organisations. Our education
service takes learning from our casework and shares this with the NHS in order
to build capacity and capability to deal with concerns.
For this senior
role, were looking for an Education Manager to lead, design and rollout our
external education strategy and portfolio, with a real focus on patient safety
and public protection.
You'll have a
strong record of instigating, designing, developing and managing high-quality
education projects in the field of professional performance management for
expert adult learners and the ability to identify and develop innovative
opportunity to build Advices education offer and maximise commercial
opportunities which will accelerate our education services.
You will be a
self-starter, natural entrepreneur, full of ideas and with the tenacity to
undertake new product development, be able to establish credibility quickly,
with an ability to communicate with internal and external stakeholders.
Main duties of the job
As Education Manager, you will have responsibility
for leading the development and delivery of the Advice education strategy and
portfolio, including:
Drive the
development of new training workshops and programmes to delegates, working with
sector experts to design, develop, trial, pilot and launch new products
Review and maintain
our existing Advice education programme and materials to keep it up-to-date
with evolving policy, good practice and approach to expert learning
Identify and
engage with NHS and stakeholders across healthcare education to ensure Advice
is recognised as an expert provider for practitioner performance advice
Gather and
report on feedback on our educational portfolio; evaluate their current
effectiveness and guide future improvements while ensuring they generate income
Provide advice
and guidance to NHS organisations about their learning and training needs in
the area of managing performance concerns
Manage the
education team (including associate advisers) to deliver high-quality education
events.
About us
NHS Resolution is an Arms Length Body of the Department of Health & Social Care. As a not for profit part of the NHS, our purpose is to provide expertise to the NHS to resolve concerns fairly, share learning for improvement and preserve resources for patients. We have four key service areas:
- Claims Management: delivering expertise in handling clinical and non-clinical claims to members of our Indemnity Schemes.
- Practitioner Performance Advice: providing advice, support and interventions in relation to concerns about the individual performance of Doctors, Dentists and Pharmacists.
- Primary Care Appeals: offering an impartial tribunal service for the fair handling of Primary Care contracting services.
- Safety and Learning: supporting the NHS to better understand and learn from claims, concerns and disputes; to target safety activity while sharing learning across the NHS.
What do we have to offer?
- The NHS wide basic 27 days of annual leave, increasing to 29 days after 5 years NHS service + 8 public holidays and after 10 years NHS service 33 days + 8 public holidays
- Pay that reflects your skills and experience in line with wider NHS pay scales
- Membership in one of the best pensions schemes in the UK
- Investment in training
- Flexible working
- Upon joining the NHS family, there are a wealth of savings, discounts and support you will be able to access.
Job description
Job responsibilities
You will have responsibility for leading the development and delivery of
the Advice education strategy and portfolio, including:
Driving the development of new training workshops
and programmes, working with sector experts to design, develop, pilot and
launch new products
The review of our existing Advice education
programme and materials to keep it up-to-date with evolving policy, good
practice and approach to expert learning
Identifying and engaging with NHS and stakeholders
across healthcare education to ensure Advice is recognised as an expert
provider for practitioner performance advice
Gathering and reporting on feedback on our
educational portfolio; evaluating current effectiveness and guide future
improvements while ensuring they generate income
Providing advice and guidance to NHS organisations
about their learning and training needs relating to managing performance
concerns
Managing the education team (including associate
advisers) to deliver high-quality education events
Please
see the attached Job description and Person specification for more information.
Please ensure that you read the job
description carefully and that you address each of the requirements of the post
in the person specification in your supporting statement sections as your
application will be assessed against these criteria. Your online application should relate to the specific
position you are applying for and you are expected to highlight examples and achievements
that demonstrate the competencies outlined in the job description and from the
vacancy notice in your application form. Try to keep it structured and to the
point.
Please note that we do not accept CVs, therefore your application must be
via the NHS Jobs online application form.
We have been granted permission to use the Employment Service's "Positive
about Disabled People" symbol. Any applicant with a disability who meets
the minimum specification for the post as set out in the person specification
is guaranteed an interview.
Please note: If you require a Visa to work in
the UK, NHS Resolution is currently unable to support any sponsorship requests.
Interviews
are provisionally planned for Wednesday 10th or Monday 15th
January, 2024.
Shortlisted
candidates will be asked to undertake psychometrics and prepare a written
exercise in advance and to deliver a presentation at the interview.
Job description
Job responsibilities
You will have responsibility for leading the development and delivery of
the Advice education strategy and portfolio, including:
Driving the development of new training workshops
and programmes, working with sector experts to design, develop, pilot and
launch new products
The review of our existing Advice education
programme and materials to keep it up-to-date with evolving policy, good
practice and approach to expert learning
Identifying and engaging with NHS and stakeholders
across healthcare education to ensure Advice is recognised as an expert
provider for practitioner performance advice
Gathering and reporting on feedback on our
educational portfolio; evaluating current effectiveness and guide future
improvements while ensuring they generate income
Providing advice and guidance to NHS organisations
about their learning and training needs relating to managing performance
concerns
Managing the education team (including associate
advisers) to deliver high-quality education events
Please
see the attached Job description and Person specification for more information.
Please ensure that you read the job
description carefully and that you address each of the requirements of the post
in the person specification in your supporting statement sections as your
application will be assessed against these criteria. Your online application should relate to the specific
position you are applying for and you are expected to highlight examples and achievements
that demonstrate the competencies outlined in the job description and from the
vacancy notice in your application form. Try to keep it structured and to the
point.
Please note that we do not accept CVs, therefore your application must be
via the NHS Jobs online application form.
We have been granted permission to use the Employment Service's "Positive
about Disabled People" symbol. Any applicant with a disability who meets
the minimum specification for the post as set out in the person specification
is guaranteed an interview.
Please note: If you require a Visa to work in
the UK, NHS Resolution is currently unable to support any sponsorship requests.
Interviews
are provisionally planned for Wednesday 10th or Monday 15th
January, 2024.
Shortlisted
candidates will be asked to undertake psychometrics and prepare a written
exercise in advance and to deliver a presentation at the interview.
Person Specification
Qualifications
Essential
- Degree and specialist knowledge of training, development and education acquired through formal training (for example, post graduate certificate, diploma, or Masters)
- CIPD Qualified or specialist Learning and Development or Education qualification or certification
Skills & Abilities
Essential
- Excellent verbal, written and presentational communication skills
- Outstanding attention to detail and ability to proof-read and edit work
- Excellent leadership and people management skills, with good coaching and mentoring skills
Supporting statement
Essential
- Please continue your supporting statement in this section here.
Notice Period
Essential
- What is your current notice period? Please add your notice length and comment if your notice period is negotiable.
Experience
Essential
- Significant experience of leading educational strategies and programmes
- Significant experience of designing educational programmes for a senior expert adult audience
Location
Essential
- What is your current location? Please add which location you are applying for London or Leeds.
Person Specification
Qualifications
Essential
- Degree and specialist knowledge of training, development and education acquired through formal training (for example, post graduate certificate, diploma, or Masters)
- CIPD Qualified or specialist Learning and Development or Education qualification or certification
Skills & Abilities
Essential
- Excellent verbal, written and presentational communication skills
- Outstanding attention to detail and ability to proof-read and edit work
- Excellent leadership and people management skills, with good coaching and mentoring skills
Supporting statement
Essential
- Please continue your supporting statement in this section here.
Notice Period
Essential
- What is your current notice period? Please add your notice length and comment if your notice period is negotiable.
Experience
Essential
- Significant experience of leading educational strategies and programmes
- Significant experience of designing educational programmes for a senior expert adult audience
Location
Essential
- What is your current location? Please add which location you are applying for London or Leeds.
