Job summary
Do you love working with data and finding insights that can make a difference? If so, you might be the perfect fit for our Trainee Data Analyst role
Join a team of data experts who are passionate about transforming data into actionable insights for the NHS and its stakeholders.
Extract, clean, analyse and share data and information from a variety of sources using the latest tools and techniques.
Unearth highly complex datasets, identify trends, patterns, and anomalies in the data, and provide recommendations and insights for improving processes and clarifying internal and external requests.
Learn from experienced mentors and colleagues who will support your professional development and career growth.
Main duties of the job
- Design, develop, and implement data analytics solutions that deliver insights and value to our customers.
Produce, develop, and promote reports that meet the needs of internal and external customers.
Collect, clean, and analyse data from various sources using best practices and tools.
Use statistical and data mining techniques to discover trends, patterns, and anomalies in the data.
Respond to requests for information from NHS members and external stakeholders under the FOI framework.
Communicate findings to stakeholders, including peers, managers, and policymakers, using clear and compelling visualisations and narratives.
Stay abreast of the latest data analytics techniques and technologies and apply them to your work.
Please refer to the attached Job Description for full overview of this role.
About us
NHS Resolution is an Arms Length Body of the Department of Health & Social Care. As a not for profit part of the NHS, our purpose is to provide expertise to the NHS to resolve concerns fairly, share learning for improvement and preserve resources for patients. We have four key service areas:
Claims Management: delivering expertise in handling clinical and non-clinical claims to members of our Indemnity Schemes.
Practitioner Performance Advice: providing advice, support and interventions in relation to concerns about the individual performance of Doctors, Dentists and Pharmacists.
Primary Care Appeals: offering an impartial tribunal service for the fair handling of Primary Care contracting services.
Safety and Learning: supporting the NHS to better understand and learn from claims, concerns and disputes; to target safety activity while sharing learning across the NHS.
What do we have to offer?
The NHS wide basic 27 days of annual leave, increasing to 29 days after 5 years NHS service + 8 public holidays and after 10 years NHS service 33 days + 8 public holidays
Pay that reflects your skills and experience in line with wider NHS pay scales
Membership in one of the best pensions schemes in the UK
Investment in training
Flexible working
Upon joining the NHS family, there are a wealth of savings, discounts and support you will be able to access.
Job description
Job responsibilities
The opportunity
Design, develop, and implement data analytics solutions that deliver insights and value to our customers.
Produce, develop, and promote reports that meet the needs of internal and external customers.
Collect, clean, and analyse data from various sources using best practices and tools.
Use statistical and data mining techniques to discover trends, patterns, and anomalies in the data.
Respond to requests for information from NHS members and external stakeholders under the FOI framework.
Communicate findings to stakeholders, including peers, managers, and policymakers, using clear and compelling visualisations and narratives.
Stay abreast of the latest data analytics techniques and technologies and apply them to your work.
Join NHS Resolution and be part of the wider NHS family.
We are a unique organisation that provides expertise to the NHS on resolving concerns and disputes fairly
We share learning for improvement and preserving resources for patient care
NHS Resolution is made up of staff from all walks of life which enriches the work we do. We embody our organisational PEER values:
Professional: We provide a professional, high quality service, working flexibly to find effective and efficient solutions.
Expert: We bring unique skills, knowledge, and expertise to everything we do.
Ethical: We are committed to acting with honesty, integrity, and fairness.
Respectful: We treat people with consideration and respect and encourage supportive collaborative and inclusive team working.
To aid our values we have well established networks for staff on diversity, disability, LGBTQ+ and sustainability. We also hold a level 3 award in the Disability Confidence Scheme and a Gold accreditation in Investors in People.
We particularly encourage applications from Black, Asian and Minority Ethnic and disabled candidates.
Please note: If you require a Visa to work in the UK, NHS Resolution is currently unable to support any sponsorship requests.
To apply please provide us with your CV accompanied by a covering letter highlighting what you will bring to this role in terms of your background, experience, skills, and career achievements to date by the closing date.
We encourage you to apply as soon as possible, as we may close the advert before the deadline if we receive a high number of applications.
Assessments/Interviews likely to be between the 19th and 21st December 2023
You must have the right to live and work in the UK. If you require a Visa, NHS Resolution is currently unable to support sponsorship requests.
Job description
Job responsibilities
The opportunity
Design, develop, and implement data analytics solutions that deliver insights and value to our customers.
Produce, develop, and promote reports that meet the needs of internal and external customers.
Collect, clean, and analyse data from various sources using best practices and tools.
Use statistical and data mining techniques to discover trends, patterns, and anomalies in the data.
Respond to requests for information from NHS members and external stakeholders under the FOI framework.
Communicate findings to stakeholders, including peers, managers, and policymakers, using clear and compelling visualisations and narratives.
Stay abreast of the latest data analytics techniques and technologies and apply them to your work.
Join NHS Resolution and be part of the wider NHS family.
We are a unique organisation that provides expertise to the NHS on resolving concerns and disputes fairly
We share learning for improvement and preserving resources for patient care
NHS Resolution is made up of staff from all walks of life which enriches the work we do. We embody our organisational PEER values:
Professional: We provide a professional, high quality service, working flexibly to find effective and efficient solutions.
Expert: We bring unique skills, knowledge, and expertise to everything we do.
Ethical: We are committed to acting with honesty, integrity, and fairness.
Respectful: We treat people with consideration and respect and encourage supportive collaborative and inclusive team working.
To aid our values we have well established networks for staff on diversity, disability, LGBTQ+ and sustainability. We also hold a level 3 award in the Disability Confidence Scheme and a Gold accreditation in Investors in People.
We particularly encourage applications from Black, Asian and Minority Ethnic and disabled candidates.
Please note: If you require a Visa to work in the UK, NHS Resolution is currently unable to support any sponsorship requests.
To apply please provide us with your CV accompanied by a covering letter highlighting what you will bring to this role in terms of your background, experience, skills, and career achievements to date by the closing date.
We encourage you to apply as soon as possible, as we may close the advert before the deadline if we receive a high number of applications.
Assessments/Interviews likely to be between the 19th and 21st December 2023
You must have the right to live and work in the UK. If you require a Visa, NHS Resolution is currently unable to support sponsorship requests.
Person Specification
Qualifications
Essential
- Educated to degree level, or equivalent experience.
Desirable
- Customer Service experience.
- Strong understanding of the fundamentals of maths.
- Strong communication and presentation skills.
- Excellent problem-solving and analytical skills.
- Willingness to learn tech solutions to data analytics such as SQL PowerBi & Python.
Experience
Essential
- Skills in stakeholder management.
- Proficiency in Microsoft Excel including data manipulation techniques to effectively organize, analyse, and interpret datasets.
- Critical appraisal, data analysis and interpretation.
- Ability to work with a high level of accuracy and attention to detail, whilst meeting deadlines/under pressure.
- Excellent interpersonal and communication skills with the ability to translate ideas into action.
- Ability to write clearly and to a high standard.
- Ability to present data and information, in a variety of formats, to a high standard.
- Ability to work independently and as a member of a small team.
- Ability to establish effective working relationships, both internally and externally, with a range of colleagues and stakeholders at all levels of seniority.
- Ability to adhere to strict observation of data governance issues and data protection legislation.
Location
Essential
- Please state your location
Supporting statement (continued)
Essential
- Please continue your supporting statement/cover letter in this section here.
Person Specification
Qualifications
Essential
- Educated to degree level, or equivalent experience.
Desirable
- Customer Service experience.
- Strong understanding of the fundamentals of maths.
- Strong communication and presentation skills.
- Excellent problem-solving and analytical skills.
- Willingness to learn tech solutions to data analytics such as SQL PowerBi & Python.
Experience
Essential
- Skills in stakeholder management.
- Proficiency in Microsoft Excel including data manipulation techniques to effectively organize, analyse, and interpret datasets.
- Critical appraisal, data analysis and interpretation.
- Ability to work with a high level of accuracy and attention to detail, whilst meeting deadlines/under pressure.
- Excellent interpersonal and communication skills with the ability to translate ideas into action.
- Ability to write clearly and to a high standard.
- Ability to present data and information, in a variety of formats, to a high standard.
- Ability to work independently and as a member of a small team.
- Ability to establish effective working relationships, both internally and externally, with a range of colleagues and stakeholders at all levels of seniority.
- Ability to adhere to strict observation of data governance issues and data protection legislation.
Location
Essential
- Please state your location
Supporting statement (continued)
Essential
- Please continue your supporting statement/cover letter in this section here.
