Job summary
We are recruiting a Project Manager to join the Digital team within our Digital, Data
& Technology (DDaT) service to support in the management of the design and
implementation of multiple technology deliveries on a 2 Year Fixed Term
Contract
The purpose of the role
is to manage the delivery of one or more end to end project work streams within
DDaT, ensuring that work streams are delivered with appropriate project
techniques and in line with best practice to deliver project outputs that
enable benefits aligned to our strategic priorities. Working with colleagues
across Digital, DDaT and our organisation as a whole you will lead on
delivering work aligned to managing new discrete services, managing our
existing services portfolio and supporting colleagues in Data and Technology in
delivery of business critical services. This is an exciting role at the heart
of our Digital team where you will have the opportunity to help shape how we
engage with our DDaT colleagues and the organisation as a whole whilst having
the opportunity to work on a varied set of projects with support from our
Digital Projects Lead and the Head of Digital amongst others.
Main duties of the job
Role responsibilities
include:
·
To
build and maintain strong relationships with the business, senior stakeholders,
and external stakeholders (Including existing and future third part suppliers)
as well as our PMO team to ensure the delivery and governance of a project to
agreed scope, time, cost and quality.
·
Builds
productive relationships across the organisation, identifying and developing
engagement opportunities with key stakeholders to ensure project deliverables
are understood and accepted by all stakeholders.
·
Support
in the discovery and scoping of projects and work streams working closely with
subject matter experts, users and business analysts to shape and scope these
projects appropriately.
·
Plan
and manage these projects and work streams through to production utilising
agile methodology to iteratively refine and release value to the organisation
over time.
·
To
effectively champion and support change processes and tools.
·
Quality
Management of the Delivery Approach
About us
NHS Resolution
is an Arm’s Length Body of the Department of Health & Social Care. As a not
for profit part of the NHS, our purpose is to provide expertise to the NHS to
resolve concerns fairly, share learning for improvement and preserve resources
for patients. We have four key service areas:
·
Claims
Management: delivering expertise in handling clinical and non-clinical claims
to members of our Indemnity Schemes.
·
Practitioner
Performance Advice: providing advice, support and interventions in relation to
concerns about the individual performance of Doctors, Dentists and Pharmacists.
·
Primary
Care Appeals: offering an impartial tribunal service for the fair handling of
Primary Care contracting services.
·
Safety
and Learning: supporting the NHS to better understand and learn from claims,
concerns and disputes; to target safety activity while sharing learning across
the NHS.
What do we have to offer?
At NHS Resolution, we
strive to be an employer of choice. Some of the benefits we offer include
access to the NHS Pension Scheme and a minimum of 27 days Annual Leave. We are
also committed to support individuals in having a work and life balance,
offering flexible working arrangements. Furthermore, we can offer a chance to
gain extra skills and training and with regular reviews and a clear plan, all
employees can develop to their full potential.
Job description
Job responsibilities
Please refer to the attached job description for further details of this post
Interviews will be held week commencing
Job description
Job responsibilities
Please refer to the attached job description for further details of this post
Interviews will be held week commencing
Person Specification
Experience
Essential
- Experience of successfully leading and delivering technology focused projects that include implementing new technology solutions that impact multiple business areas.
- Understanding of all stages of a digital service lifecycle including experience of working in a multi-disciplinary environment, effectively managing resources and competing demands, establishing and operating within a defined change governance framework, working with third party suppliers, and delivering the intended outcomes/benefits on time and within budget whilst meeting NHS service standard.
- Experience of successfully managing risks and issues within a complex project environment.
Desirable
- Experience of successfully delivering projects within the public sector
Skills and Abilities
Essential
- Ability to build and maintain strong working relationships with internal and external stakeholders in order to deliver results.
- Ability and resilience to receive and deliver challenging information constructively, while using effective communication skills to achieve the desired outcome, which may require tact and diplomacy to reconcile a variety of perspectives and gain consensus
- Ability to deliver IT & business change projects within a complex, constantly changing environment while being confident and capable under pressure.
- Showcase string management and team working skills including a proven ability to set goals and manage change effectively
Desirable
- Well-developed organisational skills, including the proven ability to take a strategic and constructive problem solving approach to issues, linking plans to organisational aims and objectives.
- Well-developed data analysis skills including the ability to source, analyse and present the right data for a variety of purposes including setting out an evidence base for change, modelling the likely impact of a planned initiative or evaluating the impact of an initiative.
- Ability to draft/review detailed plans/reports with minimal supervision from senior staff
- Strong IT skills with the ability to use O365, Jira, Mural or similar collaboration software.
Other
Essential
Desirable
- Evidence of Continued Professional Development.
Knowledge & Understanding
Essential
- Knowledge and understanding of confidentiality within the workplace (particularly within the NHS).
- Good understanding of NHS Resolution, its strategic aims and service users
Desirable
- Knowledge and understanding of Data Protection Act / General Data Protection Regulations (2018)
Qualifications
Essential
- Educated to Degree level or equivalent relevant experience.
- Project management qualification (e.g. Agile/Scrum, and APM) or equivalent relevant experience of managing projects or working in a multidisciplinary team.
- Good understanding of a range of project and business improvement methodologies and tools
- e.g. waterfall, agile, scrum, MSP, Lean Six Sigma, Kanban, etc.
Desirable
- Demonstrable continued professional development and understanding of GDS best practice.
Person Specification
Experience
Essential
- Experience of successfully leading and delivering technology focused projects that include implementing new technology solutions that impact multiple business areas.
- Understanding of all stages of a digital service lifecycle including experience of working in a multi-disciplinary environment, effectively managing resources and competing demands, establishing and operating within a defined change governance framework, working with third party suppliers, and delivering the intended outcomes/benefits on time and within budget whilst meeting NHS service standard.
- Experience of successfully managing risks and issues within a complex project environment.
Desirable
- Experience of successfully delivering projects within the public sector
Skills and Abilities
Essential
- Ability to build and maintain strong working relationships with internal and external stakeholders in order to deliver results.
- Ability and resilience to receive and deliver challenging information constructively, while using effective communication skills to achieve the desired outcome, which may require tact and diplomacy to reconcile a variety of perspectives and gain consensus
- Ability to deliver IT & business change projects within a complex, constantly changing environment while being confident and capable under pressure.
- Showcase string management and team working skills including a proven ability to set goals and manage change effectively
Desirable
- Well-developed organisational skills, including the proven ability to take a strategic and constructive problem solving approach to issues, linking plans to organisational aims and objectives.
- Well-developed data analysis skills including the ability to source, analyse and present the right data for a variety of purposes including setting out an evidence base for change, modelling the likely impact of a planned initiative or evaluating the impact of an initiative.
- Ability to draft/review detailed plans/reports with minimal supervision from senior staff
- Strong IT skills with the ability to use O365, Jira, Mural or similar collaboration software.
Other
Essential
Desirable
- Evidence of Continued Professional Development.
Knowledge & Understanding
Essential
- Knowledge and understanding of confidentiality within the workplace (particularly within the NHS).
- Good understanding of NHS Resolution, its strategic aims and service users
Desirable
- Knowledge and understanding of Data Protection Act / General Data Protection Regulations (2018)
Qualifications
Essential
- Educated to Degree level or equivalent relevant experience.
- Project management qualification (e.g. Agile/Scrum, and APM) or equivalent relevant experience of managing projects or working in a multidisciplinary team.
- Good understanding of a range of project and business improvement methodologies and tools
- e.g. waterfall, agile, scrum, MSP, Lean Six Sigma, Kanban, etc.
Desirable
- Demonstrable continued professional development and understanding of GDS best practice.
