Job responsibilities
The opportunity
Are you a credible forward thinking HR professional with experience, and passion for working in complex multi-site organisations and highly unionised environments? You will have a proven track record of establishing positive working relationships with stakeholders based on knowledge and trust demonstrated through involvement and delivery across a range of diverse employee relations activities. Sharing our values is key including enjoying and thriving in a professional environment where no two days are the same. You must also be a driven and proactive HR professional who has the ability and experience to empower your stakeholders. If this sounds like you, we would love to hear from you.
What you'll be doing:
As HR Business Partner with responsibility for a specific area and line management of HR Advisors, you will deliver a comprehensive and professional service to the organisation and support delivery of the NHS Resolution People Strategy 2025 - 2028 and Business plan. There will be a particular focus on the following people priorities:
- Reporting to the Head of HR, you will ensure the provision of professional customer-focused HR advice, coaching and solutions that support the business in the identification and management of varied workforce issues and major change programmes including continuous improvement.
- Work as a pivotal member of the HR&OD function to develop collaborative and outcome focused HR interventions from conception through to development and implementation.
- You will inform future plans in connection with business strategy and people priorities that affect knowledge-based solutions, different ways of working and soft skills development arising from ER cases or common people themes.
What you'll bring:
- Postgraduate qualification in Human Resources e.g. masters in human resource management or equivalent demonstrable experience
- Chartered MCIPD or working towards this level of membership
- Up to date in depth knowledge of a range of employment law e.g., employee relations, equality issues
- Proven track record of working as an HR Manager/HR Business Partner including advising on a range of complex Employee Relations issues, change management programmes, etc.
- Effective personal and written communication skills, including the ability to provide clear and accurate information to managers and staff and the ability to gain the confidence of and influence people at all levels.
- Evidence of success in building and forming working relationships and working flexibly, across professional and operational boundaries to make NHS Resolution a great place to work.
- Flexible approach to a changing working environment and ability to manage several projects simultaneously.
- Experience of using HR information systems, (ESR), including analysis and interpretation of statistical information and the ability to present it in an accessible manner to support decision making
- Team player with excellent persuasion and negotiation skills with the ability to challenge constructively and drive change
At NHS Resolution (NHSR), we pride ourselves on recruiting talented individuals from a wide array of professional backgrounds. While many of our team members come from the NHS, we also welcome expertise from insurance companies, legal firms, technology sectors, and everything in between. Our commitment to diversity means we value the unique perspectives and experiences that individuals from all walks of life bring to our organisation. By fostering an inclusive environment, we ensure that our team reflects the diverse communities we serve.
About us
NHS Resolution is a not-for-profit arms length of the NHS working for health care providers to resolve claims fairly and to share learning across the NHS and beyond. We provide a supportive environment for our staff with specialist training and the opportunity for personal development.
NHS Resolution operates several indemnity schemes, on behalf of the Secretary of State for Health and Social Care, primarily for the handling of liability claims against English NHS Trusts and other commissioners and/or providers of NHS care.
Please see our careers site for further details about us.
Additional Information
To apply please provide us with a covering letter explaining exactly what you will bring to this role and how you meet the essential criteria in terms of your background, experience and career achievements to date. As well as your CV listing detailed work history and job responsibilities.
We recognise some candidates may wish to use AI to support their application. We do not prohibit such use but please clearly indicate in your application where you have used AI.
You must have the right to work in the UK. We do not offer sponsorship.
Closing date: 13th June 2025
