Records Reviewer and Digital Archive Assistant

Job summary

NHS Resolution is a not-for-profit part of the NHS working for health care providers to resolve claims fairly and to share learning across the NHS and beyond. We provide a supportive environment for our staff with specialist training and the opportunity for personal development.

Ensuring we continue to have the right people, in the right roles with the right behaviors with access to the right opportunities, exposure, stretch and development to deliver an effective service is crucial.

We are therefore recruiting a Records Reviewer and Digital Archive Assistant to join the Knowledge and Information Management Team on a permanent basis.

This exciting role will be responsible for undertaking the review of NHSR records to ensure that NHSR complies with the Public Records Act. The main responsibility is to conduct The National Archives (TNA) records review process and assist teams with their Digital Archives.

In addition to having basic knowledge and understanding of records management, and excellent organisational skills you will need to demonstrate the following competencies:

• Ability to work as a team member and autonomously
• The ability to assimilate and assess large amounts of information quickly
• Excellent attention to detail and observational skills
• Excellent report writing skills
• Good verbal and written communication skills
• Ability to maintain relationships with internal and external stakeholders

Main duties of the job

• Responsible for undertaking the review of the organisations records to ensure that NHSR complies with the Public Records Act (PRA). The PRA requires NHSR to identify and select records for permanent preservation of information of historical value and to ensure their transfer into the custody of TNA.
• Identifying any records that are sensitive, and which should not be released to the public prematurely. Then disposing of files in accordance with the authorised decisions of the Records Officer and Analyst.
• Responsible for maintaining and controlling the physical assets in the office, providing an onsite support service to business areas every Tuesday and Thursday. Entailing monthly audits of the library and two-three cabinets managed by the team and a monthly visit to the offsite storage provider. Producing reports after each audit and visit to the required standards, for the Information Manager.
• Supporting business areas with their archived digital records management. Promoting best practise, supporting with retention and providing advice and analysis on the different business areas digital archives. Producing reports where required to the Records Officer and Analyst on the digital archives.
• Also, providing admin support to the team by being responsible for the records management group mailbox, managing the transparency work and supporting with SharePoint.

Please see the attached a Job description for more information.

About us

We are NHS Resolution, an arms length body operating under the Department of Health and Social Care. At our core, we specialise in claims management, dispute resolution, and knowledge sharing within the NHS. Our purpose is to provide expertise to the NHS to resolve concerns fairly, share learning for improvement and preserve resources for patient care.