HR Services & Payroll Coordinator

Job summary

NHS Resolution is a not-for-profit part of the NHS, working with health care providers to resolve claims fairly, and to share learning across the NHS and beyond. We provide a supportive environment for our staff with specialist training and the opportunity for personal development.

Due to an internal move, we are recruiting for a new team member within our HR Services and Payroll Team for a 12-month fixed term on a full-time basis, Monday to Friday.

You will have a payroll background and ideally experience in using ESR HR/Payroll software with HR or Payroll administration experience. As well as excellent attention to detail, a high level of numeracy, and organisational skills, the ability to multi-task, with excellent time management. You must be able to effectively prioritise your work to ensure payroll deadlines are met and enjoy working in a fast-paced environment. Exceptional customer service skills are also required to support our internal managers, colleagues, and the wider HR team.

Working within a small, friendly, and supportive team, you will be making contractual changes and answering queries relating to a variety of areas such as pay, annual leave, pensions, and absence. Strong collaboration skills are required to work closely with colleagues and our third-party payroll provider. High accuracy and the ability to maintain confidentiality are essential.

Main duties of the job

Please ensure that you read the job description carefully and that you address each of the requirements of the post in the person specification in your supporting statement sections as your application will be assessed against these criteria. Your online application should relate to the specific position you are applying for, and you are expected to highlight examples and achievements that demonstrate the competencies outlined in the job description and from the vacancy notice in your application form. Try to keep it structured and to the point.

Please note that we do not accept CVs, therefore your application must be via the NHS Jobs online application form.

We have been granted permission to use the Employment Service's "Positive about Disabled People" symbol. Any applicant with a disability who meets the minimum specification for the post as set out in the person specification is guaranteed an interview.

For those that wish to work from home, we ask that you check you are able to access an average internet speed (per person working from that location) of 10 Mbps download speed and at least 2 Mbps upload speed so that you can access and use our systems.

Please note: If you require a Visa to work in the UK, NHS Resolution is currently unable to support any sponsorship requests.

If we receive sufficient applications, we reserve the right to close the vacancy early.

About us

NHS Resolution is an Arms Length Body of the Department of Health & Social Care. As a not for profit part of the NHS, our purpose is to provide expertise to the NHS to resolve concerns fairly, share learning for improvement and preserve resources for patients. We have four key service areas:

• Claims Management: delivering expertise in handling clinical and non-clinical claims to members of our Indemnity Schemes.
• Practitioner Performance Advice: providing advice, support and interventions in relation to concerns about the individual performance of Doctors, Dentists and Pharmacists.
• Primary Care Appeals: offering an impartial tribunal service for the fair handling of Primary Care contracting services.
• Safety and Learning: supporting the NHS to better understand and learn from claims, concerns and disputes; to target safety activity while sharing learning across the NHS.

What do we have to offer?

At NHS Resolution, we strive to be an employer of choice. Some of the benefits we offer include access to the NHS Pension Scheme and a minimum of 27 days Annual Leave. We are also committed to support individuals in having a work and life balance, offering flexible working arrangements. Furthermore, we can offer a chance to gain extra skills and training and with regular reviews and a clear plan, all employees can develop to their full potential.