CDD Services (Synchronicity Care Ltd)

Purchasing / System Support Officer

Information:

This job is now closed

Job summary

The post holder will provide an effective and efficient purchasing service to both Synchronicity Care Limited, CDDFT, TEWVFT & Oxleas NHS FT stakeholders including the appropriate sourcing and purchasing of low value goods and services.

The post holder will work within the Purchasing and Information team, alongside their system support colleagues to ensure the achievement of agreed purchasing KPIs.

As a member of the Procurement Dept the post holder will also liaise and work with the Procurement and Materials Management team colleagues.

Main duties of the job

The post holder will provide an effective and efficient purchasing service to Synchronicity Care Limited, CDDFT, TEWVFT & Oxleas NHS FT stakeholders including the appropriate sourcing and purchasing of low value goods/services.

The post holder will achieve a portfolio of purchasing KPIs, which will be reported to the senior management team.

Responsible for the successful completion of quotation exercises using electronic procurement systems to ensure value for money (VfM) for all stakeholders in line with Trust policy (such as, SFIs).

The post holder will provide support and guidance relating to available contracts / catalogues and provide advice relating to purchasing processes and Trust SFIs to stakeholders.

Organise and plan workload to ensure order requests are processed, contracts reviewed and reports are produced within departmental timescales/KPIs.

The post holder will identify frequently purchased goods to be added to the electronic catalogue.

To facilitate product returns, credits, invoice queries and carriage charges.

About us

Where available, visa sponsorship is subject to the role meeting the Home Office Skilled Worker eligibility requirements. This includes, but is not limited to, the role being eligible for sponsorship and meeting the applicable salary threshold and other immigration requirements. Eligibility for sponsorship will be assessed in line with current Home Office guidance.

This is a legal and regulatory requirement, and we cannot proceed with sponsorship until UKVI has completed the approval process.

We regret any inconvenience this causes. Our decision is based solely on our current regulatory position and is not related to your suitability for the role or any personal characteristic.

SCL is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust (CDDFT) set up to deliver a range of non-clinical services The company is separate legal body to CDDFT.

SCL offers its own Terms and Conditions of employment which differ to the national NHS Terms and Conditions. As an employee in the company you will benefit from:

  • A Competitive salary
  • Access to a pension scheme - National Employment Savings Trust (NEST) CDD Services will pay a 3% contribution (this is over and above the minimum contribution rate at the present time)
  • Night Shift Working Allowances (where appropriate)
  • Bank Holiday Working Allowances (where appropriate)

Bank work is offered on an 'as and when' basis with no guaranteed hours and will be paid on a pro-rata hourly rate for hours worked only

Details

Date posted

31 July 2026

Pay scheme

Other

Salary

£28,173 a year

Contract

Permanent

Working pattern

Full-time

Reference number

M9439-SCL408

Job locations

The Centre For Health

Traynor Way

Whitehouse Business Park

PETERLEE

County Durham

SR8 2RU

United Kingdom


Job description

Job responsibilities

The post holder will work within the procurement dept, alongside their purchasing and Information team colleagues and closely with Procurement team and materials management staff within Synchronicity Care Limited to ensure the achievement of agreed purchasing KPIs.

The post holder will provide clear information that supports purchasing best practice to all stakeholders when sourcing goods and services, facilitating quotation exercises, processing requisitions and expediting orders. Liaising directly with suppliers and/or National/Regional Procurement Hubs to progress quotation exercises/mini competitions to achieve both quality and VfM outcomes for the Trust and/or Consortium Organisations.

The post holder will interact with a range of stakeholders across both Synchronicity Care Limited, CDDFT, TEWVFT & Oxleas NHS FT in performing their purchasing function in line with Trust standards and best practice.

The post holder will provide an effective and efficient purchasing service to both Synchronicity Care Limited, CDDFT, TEWVFT & Oxleas NHS FT stakeholders and will be responsible for the achievement of a portfolio of purchasing KPIs.

The post holder must have an understanding of the stakeholder organisations Standing Financial Instructions (SFIs) and associated policies.

The post holder will attend procurement team meetings and attend wider Trust stakeholders meetings to support an effective purchasing service, as required.

The post holder will provide support and guidance relating to available contracts / catalogues and provide advice relating to purchasing processes and Trust SFIs to stakeholders across both Synchronicity Care Limited, CDDFT, TEWVFT & Oxleas NHS FT.

The post holder will have a working knowledge of electronic purchasing systems and the ability to actively manage their workload within such systems.

The post holder will participate in audits and information requested (including FOI) relating to purchasing activity within Synchronicity Care Limited, CDDFT, TEWVFT & Oxleas NHS FT.

Job description

Job responsibilities

The post holder will work within the procurement dept, alongside their purchasing and Information team colleagues and closely with Procurement team and materials management staff within Synchronicity Care Limited to ensure the achievement of agreed purchasing KPIs.

The post holder will provide clear information that supports purchasing best practice to all stakeholders when sourcing goods and services, facilitating quotation exercises, processing requisitions and expediting orders. Liaising directly with suppliers and/or National/Regional Procurement Hubs to progress quotation exercises/mini competitions to achieve both quality and VfM outcomes for the Trust and/or Consortium Organisations.

The post holder will interact with a range of stakeholders across both Synchronicity Care Limited, CDDFT, TEWVFT & Oxleas NHS FT in performing their purchasing function in line with Trust standards and best practice.

The post holder will provide an effective and efficient purchasing service to both Synchronicity Care Limited, CDDFT, TEWVFT & Oxleas NHS FT stakeholders and will be responsible for the achievement of a portfolio of purchasing KPIs.

The post holder must have an understanding of the stakeholder organisations Standing Financial Instructions (SFIs) and associated policies.

The post holder will attend procurement team meetings and attend wider Trust stakeholders meetings to support an effective purchasing service, as required.

The post holder will provide support and guidance relating to available contracts / catalogues and provide advice relating to purchasing processes and Trust SFIs to stakeholders across both Synchronicity Care Limited, CDDFT, TEWVFT & Oxleas NHS FT.

The post holder will have a working knowledge of electronic purchasing systems and the ability to actively manage their workload within such systems.

The post holder will participate in audits and information requested (including FOI) relating to purchasing activity within Synchronicity Care Limited, CDDFT, TEWVFT & Oxleas NHS FT.

Person Specification

Special Skills & Knowledge

Essential

  • Base level knowledge of operating within organisational policies, such as, Standing Financial Instructions.
  • Ability to work in accordance with the set standards, such as, responding to queries within 48 hours.
  • Ability to expedite information from systems.
  • Ability to enter data, manipulate information and interpret outputs.
  • Ability to resolve helpdesk queries.
  • Ability to clearly communicate with a variety of stakeholders (internal and external).
  • Ability analyse basic spend and product data.
  • Ability to provide support and guidance to end-users.
  • Ability to plan and prioritise own work.
  • IT skills literate in Microsoft packages, including Outlook and Word
  • Must be pragmatic and structured.

Qualifications

Essential

  • NVQ Level 3 (in appropriate subject) or a Diploma in IM&T or equivalent experience.
  • Working experience of Information systems

Desirable

  • Working experience of Purchasing and Finance systems.

Experience

Essential

  • Working experience of operating within organisational policies.
  • Experience of working in a team environment or equivalent.
  • Experience of working to both agreed individual and team targets.
  • Experience of analysing basic information and spend data to support decision making.
Person Specification

Special Skills & Knowledge

Essential

  • Base level knowledge of operating within organisational policies, such as, Standing Financial Instructions.
  • Ability to work in accordance with the set standards, such as, responding to queries within 48 hours.
  • Ability to expedite information from systems.
  • Ability to enter data, manipulate information and interpret outputs.
  • Ability to resolve helpdesk queries.
  • Ability to clearly communicate with a variety of stakeholders (internal and external).
  • Ability analyse basic spend and product data.
  • Ability to provide support and guidance to end-users.
  • Ability to plan and prioritise own work.
  • IT skills literate in Microsoft packages, including Outlook and Word
  • Must be pragmatic and structured.

Qualifications

Essential

  • NVQ Level 3 (in appropriate subject) or a Diploma in IM&T or equivalent experience.
  • Working experience of Information systems

Desirable

  • Working experience of Purchasing and Finance systems.

Experience

Essential

  • Working experience of operating within organisational policies.
  • Experience of working in a team environment or equivalent.
  • Experience of working to both agreed individual and team targets.
  • Experience of analysing basic information and spend data to support decision making.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

CDD Services (Synchronicity Care Ltd)

Address

The Centre For Health

Traynor Way

Whitehouse Business Park

PETERLEE

County Durham

SR8 2RU

United Kingdom


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

CDD Services (Synchronicity Care Ltd)

Address

The Centre For Health

Traynor Way

Whitehouse Business Park

PETERLEE

County Durham

SR8 2RU

United Kingdom


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Systems Manager

Steven Beresford

Steven.beresford@nhs.net

01915692916

Details

Date posted

31 July 2026

Pay scheme

Other

Salary

£28,173 a year

Contract

Permanent

Working pattern

Full-time

Reference number

M9439-SCL408

Job locations

The Centre For Health

Traynor Way

Whitehouse Business Park

PETERLEE

County Durham

SR8 2RU

United Kingdom


Supporting documents

Privacy notice

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