CDD Services (Synchronicity Care Ltd)

Senior Estates Manager

The closing date is 30 June 2025

Job summary

Are you looking for a rewarding career opportunity working for an excellent service provider, supporting essential NHS services?

Synchronicity Care Limited (SCL) is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust and offers its own Terms and Conditions.

A rare and exciting opportunity has arisen for a highly motivated and experienced Senior Estates Manager to join the team and play a pivotal role in supporting the Director of Estates and driving the future success of the Trust's Estates objectives in a safe, cost effective, efficient manner, and in compliance with legislation and good practice.

The post holder will have operational management experience, preferably in Healthcare, and will be a member of a small group of managerial/technical staff who oversee the effective management of complex technical systems and processes across the Trust, ensuring compliance with Trust standards, procedures and legislation.

Full details of the job description and person specification are attached.

Main duties of the job

The Senior Estates Manager will report directly to the SCL Director of Estates and will:

- have lead operational responsibility for all aspects of building, engineering and maintenance services

- provide effective management and leadership for staff in the delivery of operational Estates maintenance services, Capital and Additional Works and Estates Backlog.

- lead in the planning, programming and on-going monitoring of Estates Backlog and prepare appropriate reports on delivery against programme and budget.

- lead and undertake regular contractual performance reviews, audits and prepare reports to provide assurance that Estates maintenance, clinical engineering and capital services are being delivered effectively.

- provide support to the management of Clinical Engineering services, ensuring the Trusts medical devices and equipment are appropriately procured, maintained and replaced

- provide oversight and technical support on the delivery of capital construction and major refurbishment projects

- provide oversight and technical support to the property team in terms of the delivery of space utilisation projects and maintenance contracts

About us

CDD Services / SCL is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust (CDDFT) set up to deliver a range of non-clinical services The company is a separate legal body to CDDFT.

CDD Services offers its own Terms and Conditions of employment which differ to the national NHS Terms and Conditions. As an employee in the company you will benefit from:

  • A Competitive salary
  • Access to a pension scheme - National Employment Savings Trust (NEST) CDD Services will pay a 3% contribution (this is over and above the minimum contribution rate at the present time)

Bank work is offered on an 'as and when' basis with no guaranteed hours and will be paid on a pro-rata hourly rate for hours worked only.

Details

Date posted

09 June 2025

Pay scheme

Other

Salary

£60,084 a year Salary Grade H - I £71794 Grade depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

M9439-SCL241

Job locations

Darlington Memorial Hospital

Hollyhurst Road

Darlington

DL3 6HX


Job description

Job responsibilities

Main duties of the role:

The post holder will have lead operational responsibility for all aspects of building, engineering services and maintenance that are critical to patient care and the management of the Trust estate, on behalf of SCL. This will involve the requirements to:

Lead & provide effective management of staff in the programming and delivery of a comprehensive and cost effective operational Estates maintenance service and Estates backlog.

Provide support in the formulation of long-term strategic plans for all building and engineering services, sites and premises, enabling the delivery of SCLs corporate objectives.

Support the regular performance monitoring and review of all responsible organisations and service providers against the agreed specifications, providing an integrated support service to the Trust within a culture of continuous improvement.

Provide support in relation to the management of Clinical Engineering services, ensuring the Trusts medical devices and equipment are appropriately procured, maintained and replaced.

Provide specialist professional project management support and financial advice to help ensure capital projects are delivered to the correct specification, on time and within budget.

Support a team of multi-disciplinary staff in the procurement, management and delivery of capital schemes.

Provide technical support and advice to the property management team as required.

Coordinate and support periodic audits and reviews of service provision against specified requirements, and to use the findings to drive continuous improvement.

Confidently communicate and provide professional estates engineering advice to all stakeholders and multi-disciplinary groups including directors, senior clinicians, senior managers, external consultants, external agencies and all service providers.

Lead for the management of Estates related defects and Safeguards, ensuring all incidents are investigated and appropriate follow-up actions completed in a timely manner, to minimize risk to the Trust.

Lead and implement strategies that ensure enhanced Trust-wide regulatory compliance, including Department of Health, statutory, Health & Safety and Risk Management requirements, and ensuring the review and implementation of all Estates-related policies and Business Continuity Plans.

Act as SCLs Designated Person for the Estates technical services (e.g. Water / Legionella, Medical Gases, HV/LV Electricity, Ventilation), including compilation and review of Estates policies and procedural documents.

Ensure all stakeholder Estates/contract staff are suitably qualified, trained and deemed competent, and coordinate the administration of all formal appointment processes.

Be responsible for the management of revenue and capital resources where necessary, ensuring compliance with the Trusts Standing Financial Instructions.

Identify and support the appropriate development of Estates strategies and processes, enabling SCL to optimize performance and strategic growth, whilst delivering a robust and compliant Estates function.

Develop and manage the effective delivery of Estates Backlog requirements, including monitoring the annual planning cycles and programmes of work, regularly reviewing the risk ratings for all schemes, coordinating the administration and management of the associated recording actions, and coordinating the delivery, recording and reporting of periodic 6-Facet Surveys.

Be accountable for the monitoring and maintenance of comprehensive records, and co-ordinate/manage the collection of data for compliance returns, including Property Assurance Model (PAM), Estates Returns Information Collection (ERIC) and Carbon Reduction Commitment (CRC).

Ensure all Health and Safety policies and procedures are embedded into all aspects of the estates function involved in the sites and are regularly reviewed and updated.

Act as the Key Area Lead and Green Champion for all Estates-related sustainability matters, including Green Plan actions, Energy / Carbon Reduction & Management planning, and Waste Management activities.

This job profile is intended to provide an outline of the duties and responsibilities of this post. It may change from time to time by agreement with the post holder. Following consultation, post holders may be required on occasion, to perform other duties commensurate with their grade and experience.

Job Dimensions:

(Problem solving, decision making, impact, resource management including value, working environment, responsible for staff & equipment)

The post holder will act as SCL adviser on all building and engineering services issues, providing specialist professional Estates advice to all stakeholders. This will involve substantial liaison with key partners throughout the Trust and with service providers across the organisation.

They will provide, receive, interpret and analyse highly complex / sensitive / contentious information, have high level negotiation/problem solving skills, undertake and/or support in creation of policies / procedures / protocols, manage expectations of others, provide of expert advice on Estates related issues, initiate and chair meetings, support in project management, delegate and prioritise of workload, workforce planning, recruitment and retention. Responsible for budgets/monitoring: Maintenance/Contracts/Capital schemes.

The post holder will be accountable for ensuring that the physical assets of the designated properties are maintained to a safe and compliant standard.

They will be required to take control of all Estates aspects of the company strategy, as well as ensuring all statutory obligations are met and maintained to a high standard of corporate governance.

They will be working closely with the SCL senior management, as well as liaising with the shareholders (CDDFT) and with other relevant bodies such as external advisors, designers, architects and contractors, and PFI partners.

In addition to their technical skills, they will be well-versed in building strong internal relationships with key departments and stakeholders in the business. Particular focus on the PFI interfaces is necessary, to promote co-operative and collaborative working relationships.

They will be the responsible individual for coordinating the development, communication and implementation of Estates Policies and Technical Information, ensuring that SCL complies with all statutory, regulatory and risk management requirements.

At a corporate level the post holder will contribute to the formulation and delivery of strategic and operational objectives, whilst ensuring the provision of a comprehensive and efficient service working on behalf of patients, visitors and staff.

Job description

Job responsibilities

Main duties of the role:

The post holder will have lead operational responsibility for all aspects of building, engineering services and maintenance that are critical to patient care and the management of the Trust estate, on behalf of SCL. This will involve the requirements to:

Lead & provide effective management of staff in the programming and delivery of a comprehensive and cost effective operational Estates maintenance service and Estates backlog.

Provide support in the formulation of long-term strategic plans for all building and engineering services, sites and premises, enabling the delivery of SCLs corporate objectives.

Support the regular performance monitoring and review of all responsible organisations and service providers against the agreed specifications, providing an integrated support service to the Trust within a culture of continuous improvement.

Provide support in relation to the management of Clinical Engineering services, ensuring the Trusts medical devices and equipment are appropriately procured, maintained and replaced.

Provide specialist professional project management support and financial advice to help ensure capital projects are delivered to the correct specification, on time and within budget.

Support a team of multi-disciplinary staff in the procurement, management and delivery of capital schemes.

Provide technical support and advice to the property management team as required.

Coordinate and support periodic audits and reviews of service provision against specified requirements, and to use the findings to drive continuous improvement.

Confidently communicate and provide professional estates engineering advice to all stakeholders and multi-disciplinary groups including directors, senior clinicians, senior managers, external consultants, external agencies and all service providers.

Lead for the management of Estates related defects and Safeguards, ensuring all incidents are investigated and appropriate follow-up actions completed in a timely manner, to minimize risk to the Trust.

Lead and implement strategies that ensure enhanced Trust-wide regulatory compliance, including Department of Health, statutory, Health & Safety and Risk Management requirements, and ensuring the review and implementation of all Estates-related policies and Business Continuity Plans.

Act as SCLs Designated Person for the Estates technical services (e.g. Water / Legionella, Medical Gases, HV/LV Electricity, Ventilation), including compilation and review of Estates policies and procedural documents.

Ensure all stakeholder Estates/contract staff are suitably qualified, trained and deemed competent, and coordinate the administration of all formal appointment processes.

Be responsible for the management of revenue and capital resources where necessary, ensuring compliance with the Trusts Standing Financial Instructions.

Identify and support the appropriate development of Estates strategies and processes, enabling SCL to optimize performance and strategic growth, whilst delivering a robust and compliant Estates function.

Develop and manage the effective delivery of Estates Backlog requirements, including monitoring the annual planning cycles and programmes of work, regularly reviewing the risk ratings for all schemes, coordinating the administration and management of the associated recording actions, and coordinating the delivery, recording and reporting of periodic 6-Facet Surveys.

Be accountable for the monitoring and maintenance of comprehensive records, and co-ordinate/manage the collection of data for compliance returns, including Property Assurance Model (PAM), Estates Returns Information Collection (ERIC) and Carbon Reduction Commitment (CRC).

Ensure all Health and Safety policies and procedures are embedded into all aspects of the estates function involved in the sites and are regularly reviewed and updated.

Act as the Key Area Lead and Green Champion for all Estates-related sustainability matters, including Green Plan actions, Energy / Carbon Reduction & Management planning, and Waste Management activities.

This job profile is intended to provide an outline of the duties and responsibilities of this post. It may change from time to time by agreement with the post holder. Following consultation, post holders may be required on occasion, to perform other duties commensurate with their grade and experience.

Job Dimensions:

(Problem solving, decision making, impact, resource management including value, working environment, responsible for staff & equipment)

The post holder will act as SCL adviser on all building and engineering services issues, providing specialist professional Estates advice to all stakeholders. This will involve substantial liaison with key partners throughout the Trust and with service providers across the organisation.

They will provide, receive, interpret and analyse highly complex / sensitive / contentious information, have high level negotiation/problem solving skills, undertake and/or support in creation of policies / procedures / protocols, manage expectations of others, provide of expert advice on Estates related issues, initiate and chair meetings, support in project management, delegate and prioritise of workload, workforce planning, recruitment and retention. Responsible for budgets/monitoring: Maintenance/Contracts/Capital schemes.

The post holder will be accountable for ensuring that the physical assets of the designated properties are maintained to a safe and compliant standard.

They will be required to take control of all Estates aspects of the company strategy, as well as ensuring all statutory obligations are met and maintained to a high standard of corporate governance.

They will be working closely with the SCL senior management, as well as liaising with the shareholders (CDDFT) and with other relevant bodies such as external advisors, designers, architects and contractors, and PFI partners.

In addition to their technical skills, they will be well-versed in building strong internal relationships with key departments and stakeholders in the business. Particular focus on the PFI interfaces is necessary, to promote co-operative and collaborative working relationships.

They will be the responsible individual for coordinating the development, communication and implementation of Estates Policies and Technical Information, ensuring that SCL complies with all statutory, regulatory and risk management requirements.

At a corporate level the post holder will contribute to the formulation and delivery of strategic and operational objectives, whilst ensuring the provision of a comprehensive and efficient service working on behalf of patients, visitors and staff.

Person Specification

Experience

Essential

  • - Substantial experience in managing a multi-disciplinary workforce and external contractors
  • - Significant senior management experience within an NHS Estates role (alternative relevant sectors will be considered)
  • Significant experiene in undertakng and coordinating complex technical risk assessments
  • - Sound understanding and experience of Capital Projects Management covering all RIBA stages on major schemes.
  • - Experience in managing complex technical issues within a sensitive environment
  • - Experience of managing large budgets, financial outcomes and targets
  • - Sound understanding of lifecycle and Estates Backlog costs
  • - Excellent report writing skills and preparation and delivery of presentations
  • - Sound knowledge and use of Microsoft Office suite of software.

Desirable

  • Sound Understanding of Facilities Management

Special Skills & Knowledge

Essential

  • - In-depth strategic, managerial and specialist technical knowledge
  • - Expert knowledge in achieving statutory compliance
  • - In-depth knowledge of procurement methods relating to building and engineering services
  • - In-depth knowledge of CDM Regulations and HTM design guides
  • - Extensive specialist knowledge of all statutory legislation
  • - Expert specialist knowledge over more than one discipline of building construction and technical services
  • - Able to manage and deliver project objectives
  • - Excellent written, oral and interpersonal communication skills, with significant experience presenting technical issues and reports to non-technical audiences and stakeholders
  • - Excellent negotiating and influencing skills
  • - Excellent numeracy skills, with significant budget management experience
  • - Confident and assertive when dealing with other professionals

Desirable

  • Skilled in product and service design.

Special Requirements

Essential

  • - Eligible to live and work in the UK

Qualifications

Essential

  • - Professional engineering/construction knowledge acquired through a degree or equivalent, plus specialist knowledge acquired through post-graduate courses
  • - Membership of a relevant professional organisation / body
  • - Evidence of continuous professional development
  • - Full driving licence

Desirable

  • - Chartered Engineer
  • - Postgraduate management qualification or equivalent
  • - Project Management qualification
Person Specification

Experience

Essential

  • - Substantial experience in managing a multi-disciplinary workforce and external contractors
  • - Significant senior management experience within an NHS Estates role (alternative relevant sectors will be considered)
  • Significant experiene in undertakng and coordinating complex technical risk assessments
  • - Sound understanding and experience of Capital Projects Management covering all RIBA stages on major schemes.
  • - Experience in managing complex technical issues within a sensitive environment
  • - Experience of managing large budgets, financial outcomes and targets
  • - Sound understanding of lifecycle and Estates Backlog costs
  • - Excellent report writing skills and preparation and delivery of presentations
  • - Sound knowledge and use of Microsoft Office suite of software.

Desirable

  • Sound Understanding of Facilities Management

Special Skills & Knowledge

Essential

  • - In-depth strategic, managerial and specialist technical knowledge
  • - Expert knowledge in achieving statutory compliance
  • - In-depth knowledge of procurement methods relating to building and engineering services
  • - In-depth knowledge of CDM Regulations and HTM design guides
  • - Extensive specialist knowledge of all statutory legislation
  • - Expert specialist knowledge over more than one discipline of building construction and technical services
  • - Able to manage and deliver project objectives
  • - Excellent written, oral and interpersonal communication skills, with significant experience presenting technical issues and reports to non-technical audiences and stakeholders
  • - Excellent negotiating and influencing skills
  • - Excellent numeracy skills, with significant budget management experience
  • - Confident and assertive when dealing with other professionals

Desirable

  • Skilled in product and service design.

Special Requirements

Essential

  • - Eligible to live and work in the UK

Qualifications

Essential

  • - Professional engineering/construction knowledge acquired through a degree or equivalent, plus specialist knowledge acquired through post-graduate courses
  • - Membership of a relevant professional organisation / body
  • - Evidence of continuous professional development
  • - Full driving licence

Desirable

  • - Chartered Engineer
  • - Postgraduate management qualification or equivalent
  • - Project Management qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

CDD Services (Synchronicity Care Ltd)

Address

Darlington Memorial Hospital

Hollyhurst Road

Darlington

DL3 6HX


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

CDD Services (Synchronicity Care Ltd)

Address

Darlington Memorial Hospital

Hollyhurst Road

Darlington

DL3 6HX


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Director of Estates

Neil Graham

neil.graham7@nhs.net

Details

Date posted

09 June 2025

Pay scheme

Other

Salary

£60,084 a year Salary Grade H - I £71794 Grade depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

M9439-SCL241

Job locations

Darlington Memorial Hospital

Hollyhurst Road

Darlington

DL3 6HX


Supporting documents

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