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CDD Services (Synchronicity Care Ltd)

CDDS Food Production Supervisor

The closing date is 21 May 2025

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Job summary

An excellent opportunity has arisen for an enthusiastic, self-motivated and committed individual to influence and contribute as part of the award winning Catering Services at Darlington Memorial Hospital.

We are looking for an accomplished Food Production Supervisor to help take food production to the next level of a large Central Production Unit(CPU) Successful applicants will be motivational and work to bring pride and a sense of achievement to the CPU but also the ability to enable change to ensure that the Production Unit displays their ability to operate in a highly commercial environment whilst maintaining excellent levels of food safety and quality control and the ability to work towards increasing sales.

The successful applicant will have :

Previous catering supervisory experience in a fast paced environment

Excellent knowledge of food hygiene regulations and HACCP

Demonstrate a can do attitude

Excellent communication and customer care skills

Good understanding of the 2020 NHS Food Review

Main duties of the job

To provide professional and supervisory leadership and operational control within the Central Production Unit (CPU) at Memorial Hospital, Darlington.

Liaising with all internal and external stakeholders in respect of the food production and to pro-actively seek areas to promote the service.

This post carries supervisory responsibility for the operational management of the Central Production Unit within prescribed budgetary limits. Manage the provision of a comprehensive, high quality, cost effective and safe service to patients, staff and visitors and external contracts which is responsive to their changing needs. The post will also involve working closely with our PFI partners.

To provide day-to-day leadership and operational control to ensure the Catering Service is developed and maintained to meet or excel the users present and future expectations, with specific responsibilities for the following remit:

Adhering to all Food Safety aspects within the CPU

HACCP

Quality Control

Lean Management

The post holder is responsible for the recruitment, selection, welfare and disciplinary procedures relating to staff, the facilitation of induction programmes and ongoing staff training

About us

CDD Services / SCL is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust (CDDFT) set up to deliver a range of non-clinical services The company is a separate legal body to CDDFT.

CDD Services offers its own Terms and Conditions of employment which differ to the national NHS Terms and Conditions. As an employee in the company you will benefit from:

  • A Competitive salary
  • Excellent Performance Related Bonus Scheme
  • Access to a pension scheme - National Employment Savings Trust (NEST) CDD Services will pay a 3% contribution (this is over and above the minimum contribution rate at the present time)
  • Night Shift Working Allowances (where appropriate)
  • Bank Holiday Working Allowances (where appropriate)

Bank work is offered on an 'as and when' basis with no guaranteed hours and will be paid on a pro-rata hourly rate for hours worked only.

Details

Date posted

07 May 2025

Pay scheme

Other

Salary

£26,325 a year pro rata, per annum

Contract

Permanent

Working pattern

Part-time

Reference number

M9439-SCL218

Job locations

Darlington Memorial Hospital

Hollyhurst Road

Darlington

DL3 6HX


Job description

Job responsibilities

Reporting to and liaising with the Food Production Manager

To set clear standards and develop operational systems with the Food Production Manager for the safe production of over 17,000 meals per week

Provide relevant information to Food Production Manager to demonstrate achievement of Key Performance Indicators.

Provide professional advice at all levels of the organisation in relation to catering issues.

Attend the Trusts Nutritional Group in an advisory capacity.

Ensure that all aspects of Health & Safety, Food Hygiene Legislation and HACCP are complied with.

Ensure corporate Facilities objectives of the organisation are communicated effectively.

Compliance and understanding of 2020 NHS Food Review Report

To liaise with the EHO to ensure that SCL meets its legal obligations in relation to food safety

To act as the Catering Supervisory Lead on the Quality Assurance with the CPU and implement developments

To be able to lead by example

The monitoring and investigation of significant complaints as directed by the Food Production Manager

Develop and establish a continual review of systems for monitoring the performance of services and develop action plans when deficiencies arise with the assistance of the Food Production Manager

Ensure that statutory obligations are met, responsibilities are properly allocated and effective management systems are in place.

To review and manage the Risk Management Health & Safety plan in setting targets and performance objectives.

In partnership with the Food Production Manager to review and manage all production plans in setting targets and performance objectives.

To develop and co-ordinate the delivery of training programmes for all grades of staff within the Catering Services liaising with the Food Production Manager

To develop systems and processes for risk assessments, in accordance with Statutory Requirements and advise staff on effective risk management strategies which result in prioritised risk elimination, reduction and controls.

To administer a comprehensive incident reporting, recording investigation and analysis system to identify causes and provide data to all required bodies and managers as appropriate.

Planning and organising a robust staff cover system.

To ensure that labour and materials are controlled daily in line with the requirements of the service.

Compilation of productivity reports as requested by the Food Production Manager

To undertake risk assessments as appropriate.

Recruit, supervise, lead and motivate your team

Meet product quality standards and product specifications whilst achieving production efficiency standards

Overseeing all processes with focus identifying and implementing methods for improving performance and the effectiveness of processes, systems and practices.

Co-ordination with the QEF Estates Department for the repair and routine maintenance of production equipment

To identify areas of concern and have the ability to implement preventative actions

Engagement with all staff

Job description

Job responsibilities

Reporting to and liaising with the Food Production Manager

To set clear standards and develop operational systems with the Food Production Manager for the safe production of over 17,000 meals per week

Provide relevant information to Food Production Manager to demonstrate achievement of Key Performance Indicators.

Provide professional advice at all levels of the organisation in relation to catering issues.

Attend the Trusts Nutritional Group in an advisory capacity.

Ensure that all aspects of Health & Safety, Food Hygiene Legislation and HACCP are complied with.

Ensure corporate Facilities objectives of the organisation are communicated effectively.

Compliance and understanding of 2020 NHS Food Review Report

To liaise with the EHO to ensure that SCL meets its legal obligations in relation to food safety

To act as the Catering Supervisory Lead on the Quality Assurance with the CPU and implement developments

To be able to lead by example

The monitoring and investigation of significant complaints as directed by the Food Production Manager

Develop and establish a continual review of systems for monitoring the performance of services and develop action plans when deficiencies arise with the assistance of the Food Production Manager

Ensure that statutory obligations are met, responsibilities are properly allocated and effective management systems are in place.

To review and manage the Risk Management Health & Safety plan in setting targets and performance objectives.

In partnership with the Food Production Manager to review and manage all production plans in setting targets and performance objectives.

To develop and co-ordinate the delivery of training programmes for all grades of staff within the Catering Services liaising with the Food Production Manager

To develop systems and processes for risk assessments, in accordance with Statutory Requirements and advise staff on effective risk management strategies which result in prioritised risk elimination, reduction and controls.

To administer a comprehensive incident reporting, recording investigation and analysis system to identify causes and provide data to all required bodies and managers as appropriate.

Planning and organising a robust staff cover system.

To ensure that labour and materials are controlled daily in line with the requirements of the service.

Compilation of productivity reports as requested by the Food Production Manager

To undertake risk assessments as appropriate.

Recruit, supervise, lead and motivate your team

Meet product quality standards and product specifications whilst achieving production efficiency standards

Overseeing all processes with focus identifying and implementing methods for improving performance and the effectiveness of processes, systems and practices.

Co-ordination with the QEF Estates Department for the repair and routine maintenance of production equipment

To identify areas of concern and have the ability to implement preventative actions

Engagement with all staff

Person Specification

Qualifications

Essential

  • Level 3 Diploma Team Leader/Supervisor or Equivalent (E)
  • C&G 706/1 and 706/2 or NVQ equivalent (E)
  • Food Allergens Awareness Certification (E)
  • Level 3 Food Hygiene Certificate(E)
  • Level 2 HACCP Certification (E)
  • NVQ Level 3 Management Qualification (E)
  • Evidence of continuing professional development (CPD) (E)

Desirable

  • Modified diet experience

Special Skills & Knowledge

Essential

  • Knowledge of the catering sector(E)
  • Natural and enthusiastic staff member with ability to motivate and develop staff. (E)
  • Ability to support staff through periods of organizational change (E)
  • Proficient IT skills (E)
  • Human resource management skills(E)
  • Knowledge of SCL and Trusts policies and procedures, particularly HR management policies and procedures and to be able to advise other staff) (E)
  • Knowledge of Data Protection and Caldicott Principles and demonstrate understanding of confidentiality and the associated legal and policy requirements(E)
  • Full understanding of HACCP (E )

Desirable

  • Knowledge of traceability systems

Experience

Essential

  • Effective interpersonal skills (E)
  • Industry experience within catering services (E)
  • Experience of compliance with NHS and catering sector (E)
  • Understanding of Catering sustainability (E)
  • Finance experience (E)
  • Experience in supervising/training and managing catering staff and dealing with complex staffing issues(E)

Desirable

  • Cook Chill Experience(D)

Special Requirements

Essential

  • Health & safety Knowledge
  • Good communication and organisational skills and the ability to multitask and prioritise work load.

Desirable

  • Ability to work weekends if required and flexibility to meet the needs of the company
Person Specification

Qualifications

Essential

  • Level 3 Diploma Team Leader/Supervisor or Equivalent (E)
  • C&G 706/1 and 706/2 or NVQ equivalent (E)
  • Food Allergens Awareness Certification (E)
  • Level 3 Food Hygiene Certificate(E)
  • Level 2 HACCP Certification (E)
  • NVQ Level 3 Management Qualification (E)
  • Evidence of continuing professional development (CPD) (E)

Desirable

  • Modified diet experience

Special Skills & Knowledge

Essential

  • Knowledge of the catering sector(E)
  • Natural and enthusiastic staff member with ability to motivate and develop staff. (E)
  • Ability to support staff through periods of organizational change (E)
  • Proficient IT skills (E)
  • Human resource management skills(E)
  • Knowledge of SCL and Trusts policies and procedures, particularly HR management policies and procedures and to be able to advise other staff) (E)
  • Knowledge of Data Protection and Caldicott Principles and demonstrate understanding of confidentiality and the associated legal and policy requirements(E)
  • Full understanding of HACCP (E )

Desirable

  • Knowledge of traceability systems

Experience

Essential

  • Effective interpersonal skills (E)
  • Industry experience within catering services (E)
  • Experience of compliance with NHS and catering sector (E)
  • Understanding of Catering sustainability (E)
  • Finance experience (E)
  • Experience in supervising/training and managing catering staff and dealing with complex staffing issues(E)

Desirable

  • Cook Chill Experience(D)

Special Requirements

Essential

  • Health & safety Knowledge
  • Good communication and organisational skills and the ability to multitask and prioritise work load.

Desirable

  • Ability to work weekends if required and flexibility to meet the needs of the company

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

CDD Services (Synchronicity Care Ltd)

Address

Darlington Memorial Hospital

Hollyhurst Road

Darlington

DL3 6HX


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

CDD Services (Synchronicity Care Ltd)

Address

Darlington Memorial Hospital

Hollyhurst Road

Darlington

DL3 6HX


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Food Production Manager

Claire Jeffery

claire.jeffrey2@nhs.co.uk

013250743310

Details

Date posted

07 May 2025

Pay scheme

Other

Salary

£26,325 a year pro rata, per annum

Contract

Permanent

Working pattern

Part-time

Reference number

M9439-SCL218

Job locations

Darlington Memorial Hospital

Hollyhurst Road

Darlington

DL3 6HX


Supporting documents

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