CDD Services (Synchronicity Care Ltd)

Kiosk Catering Assistant

The closing date is 28 August 2025

Job summary

The Kiosk catering Assistant role is responsible for the efficient and effective service of providing beverages and meals and snacks to Staff and visitors from the Kiosk situated in ED, also to support catering staff in the provision of a highly professional catering service at UHND

This role would be expected to follow the duties laid out by the Retail Food Services Manager in the day to day operational management of food service to Staff and Visitors and to ensure that a high quality, food safety and cost effective service at all times.

Main duties of the job

To work under the direction of the Retail Food Services Manager in the kiosk based in ED. to the highest possible standards nutritional, temperature, quality, presentation, hygiene and safety

To ensure temperature monitoring and recording of all reheating of food in accordance with standards as laid down in the Catering Departments Policies and Procedures and Hazard Analysis Critical Control Points(HACCP)

Assist with receipt, quality assurance and stock control of goods received from the Central Production Unit (CPU). Correct storage and security of goods, adhering to stock rotation practices in accordance with kitchen HACCP.

Assist in Hygiene Audits and Cleaning Schedules inspections for your area of work is completed weekly, liaising with the Food Service Supervisors to ensure that any remedial work is carried out.

To assist in the general cleaning of crockery and kitchen utensils using the dishwashing machine and by hand when required.

About us

SCL is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust (CDDFT) set up to deliver a range of non-clinical services The company is a separate legal body to CDDFT.

SCL offers its own Terms and Conditions of employment which differ to the national NHS Terms and Conditions. As an employee in the company you will benefit from:

  • A Competitive salary
  • Access to a pension scheme - National Employment Savings Trust (NEST) CDD Services will pay a 3% contribution (this is over and above the minimum contribution rate at the present time)
  • Night Shift Working Allowances (where appropriate)
  • Bank Holiday Working Allowances (where appropriate)

Bank work is offered on an 'as and when' basis with no guaranteed hours and will be paid on a pro-rata hourly rate for hours worked only

Details

Date posted

14 August 2025

Pay scheme

Other

Salary

£23,875 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

M9439-SCL186-2

Job locations

University Hospital Of North Durham

North Road

Durham

DH1 5TW


Job description

Job responsibilities

To support and assist the Retail Food Services Supervisor and Food Service Manager in the provision of a highly professional catering service at University Hospital of North Durham and to ensure that high quality standards are met at all times

To follow the policies and procedures laid down by the catering services in the day to day operational management of food service and to ensure a high quality and cost effective service

To ensure that food safety and allergen regulations are adhered to at all times.

Provide and maintain a highly customer focused service to all users

Ensure that communication channels are maintained between appropriate staff / visitor / patient groups with regard to patient catering.

Work in a safe manner so that no other persons are put at risk whilst completing the required duties.

Initially deal with any complaints / comments regarding the service in a courteous manner from Trust staff or patients.

Developing staff preferences, promoting flexible working arrangements, and encourage change of working practice following major life changing events.

Job description

Job responsibilities

To support and assist the Retail Food Services Supervisor and Food Service Manager in the provision of a highly professional catering service at University Hospital of North Durham and to ensure that high quality standards are met at all times

To follow the policies and procedures laid down by the catering services in the day to day operational management of food service and to ensure a high quality and cost effective service

To ensure that food safety and allergen regulations are adhered to at all times.

Provide and maintain a highly customer focused service to all users

Ensure that communication channels are maintained between appropriate staff / visitor / patient groups with regard to patient catering.

Work in a safe manner so that no other persons are put at risk whilst completing the required duties.

Initially deal with any complaints / comments regarding the service in a courteous manner from Trust staff or patients.

Developing staff preferences, promoting flexible working arrangements, and encourage change of working practice following major life changing events.

Person Specification

Experience

Essential

  • Effective interpersonal skills

Desirable

  • Industry experience within catering services

Special Requirements

Essential

  • Natural & enthusiastic staff member

Desirable

  • Knowledge of catering sector

Qualifications

Essential

  • Level 2 Certificate in Food Hygiene or working towards it

Desirable

  • A good standard of literacy and numeracy

Special Skills & Knowledge

Essential

  • Able to work with minimal supervision following set procedures.

Desirable

  • Flexible approach to work and adaptable to change
Person Specification

Experience

Essential

  • Effective interpersonal skills

Desirable

  • Industry experience within catering services

Special Requirements

Essential

  • Natural & enthusiastic staff member

Desirable

  • Knowledge of catering sector

Qualifications

Essential

  • Level 2 Certificate in Food Hygiene or working towards it

Desirable

  • A good standard of literacy and numeracy

Special Skills & Knowledge

Essential

  • Able to work with minimal supervision following set procedures.

Desirable

  • Flexible approach to work and adaptable to change

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

CDD Services (Synchronicity Care Ltd)

Address

University Hospital Of North Durham

North Road

Durham

DH1 5TW


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

CDD Services (Synchronicity Care Ltd)

Address

University Hospital Of North Durham

North Road

Durham

DH1 5TW


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Retail Catering Manager

karolina szyluk

Karolina.szyluk@nhs.net

01325743213

Details

Date posted

14 August 2025

Pay scheme

Other

Salary

£23,875 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

M9439-SCL186-2

Job locations

University Hospital Of North Durham

North Road

Durham

DH1 5TW


Supporting documents

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