Retail Catering Assistant

CDD Services (Synchronicity Care Ltd)

The closing date is 04 November 2024

Job summary

CDDFT are one of the largest integrated care providers in England serving a population of around 650,000 people. Acute hospital services are provided at Darlington Memorial Hospital and University Hospital of North Durham and Bishop Auckland Hospital is a centre for planned care. Community services are provided from six community hospitals alongside eighty other community based locations.

Synchronicity Care Limited (SCL) /CDD Services are a wholly owned subsidiary company of County Durham and Darlington NHS Foundation Trust (CDDFT). SCL/CDD Services provides a range of non-clinical Estates, Facilities and Procurement services to CDDFT.

Main duties of the job

.Summary of the Role:

The Catering Assistant role is to support both regeneration chefs and other catering assistants in the provision of a highly professional catering service within the retail services at Darlington Memorial Hospital both within the Retail restaurant and Coffee Shop.

This role would be expected to follow the duties laid out by the Retail Service Supervisor/Manager in the day to day retail services to both staff and visitor and to ensure that a high quality and cost effective service at all times in a courteous manner.

About us

CDD Services / SCL is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust (CDDFT) set up to deliver a range of non-clinical services The company is a separate legal body to CDDFT.

CDD Services offers its own Terms and Conditions of employment which differ to the national NHS Terms and Conditions. As an employee in the company you will benefit from:

  • A Competitive salary
  • Excellent Performance Related Bonus Scheme
  • Access to a pension scheme - National Employment Savings Trust (NEST) CDD Services will pay a 3% contribution (this is over and above the minimum contribution rate at the present time)
  • Night Shift Working Allowances (where appropriate)
  • Bank Holiday Working Allowances (where appropriate)

Bank work is offered on an 'as and when' basis with no guaranteed hours and will be paid on a pro-rata hourly rate for hours worked only.

Date posted

21 October 2024

Pay scheme

Other

Salary

£23,599 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

M9439-24-0114

Job locations

Darlington Memorial Hospital

Hollyhurst Road

Darlington

DL3 6HX


Job description

Job responsibilities

To work under the direction of the Retail Services Supervisor/Manager and assist in the preparation of nutritious and appetizing meals and snacks for staff and visitors, according to planned menu using specified recipes, methods and systems for cook chill catering to the highest possible standards nutritional, temperature, quality, presentation, hygiene and safety and allergen regulations

To be involved in the preparation of all retail and buffet products, adhering strictly to standard recipes, methods and production planning adhered to.

Ensure high standards of food quality from point of purchase to meal preparation, cooking and service, ensuring quality control process throughout.

To operate the electronic tills and the handling of cash

To work within the coffee shop outlet after full training with the barista style machines

To assist in temperature monitoring and recording of all produced meals/foodstuffs and food storage equipment in accordance with standards as laid down in the Catering Departments Policies and Procedures and Hazard Analysis Critical Control Points (HACCP)

Assist with receipt, quality assurance and stock control of goods received into the retail stores. Correct storage and security of goods, adhering to stock rotation practices in accordance with HACCP.

Assist in Hygiene Audits and Cleaning Schedules inspections for your area of work is completed weekly, liaising with the Retail Supervisor to ensure that any remedial work is carried out.

To assist in the general cleaning of crockery and kitchen utensils using the dishwashing machine and by hand when required.

To comply with cleaning schedules as specified

To display a high standard of personal hygiene

Communication

Co-operating with other members of the Catering Team to maintain and improve the present high standard of food service, for staff and visitors

To deal effectively and courteously with colleagues, patients and staff throughout the organisation and members of the public and to deal with customer complaints and concerns with a high level of customer service and passing these onto your supervisor to deal with or for information

Human Resource Management

Attend all relevant training for specified role

Completion of Level 2 Food Safety before commencement

Attend staff appraisals and performance reviews, ensuring that you have input in your personal development plans to maximise your potential to meet the department and Trusts aims and objectives.

To ensure that policies and procedures are followed and adhered to.

Job description

Job responsibilities

To work under the direction of the Retail Services Supervisor/Manager and assist in the preparation of nutritious and appetizing meals and snacks for staff and visitors, according to planned menu using specified recipes, methods and systems for cook chill catering to the highest possible standards nutritional, temperature, quality, presentation, hygiene and safety and allergen regulations

To be involved in the preparation of all retail and buffet products, adhering strictly to standard recipes, methods and production planning adhered to.

Ensure high standards of food quality from point of purchase to meal preparation, cooking and service, ensuring quality control process throughout.

To operate the electronic tills and the handling of cash

To work within the coffee shop outlet after full training with the barista style machines

To assist in temperature monitoring and recording of all produced meals/foodstuffs and food storage equipment in accordance with standards as laid down in the Catering Departments Policies and Procedures and Hazard Analysis Critical Control Points (HACCP)

Assist with receipt, quality assurance and stock control of goods received into the retail stores. Correct storage and security of goods, adhering to stock rotation practices in accordance with HACCP.

Assist in Hygiene Audits and Cleaning Schedules inspections for your area of work is completed weekly, liaising with the Retail Supervisor to ensure that any remedial work is carried out.

To assist in the general cleaning of crockery and kitchen utensils using the dishwashing machine and by hand when required.

To comply with cleaning schedules as specified

To display a high standard of personal hygiene

Communication

Co-operating with other members of the Catering Team to maintain and improve the present high standard of food service, for staff and visitors

To deal effectively and courteously with colleagues, patients and staff throughout the organisation and members of the public and to deal with customer complaints and concerns with a high level of customer service and passing these onto your supervisor to deal with or for information

Human Resource Management

Attend all relevant training for specified role

Completion of Level 2 Food Safety before commencement

Attend staff appraisals and performance reviews, ensuring that you have input in your personal development plans to maximise your potential to meet the department and Trusts aims and objectives.

To ensure that policies and procedures are followed and adhered to.

Person Specification

Qualifications

Essential

  • Level 2 Certificate in Food Hygiene (E)
  • Food allergen awareness(E)
  • A good standard of literacy and numeracy (E)

Desirable

  • Level 3 Certificate in Food Hygiene or working towards it (D)

Special Skills & Knowledge

Essential

  • Able to work with minimal supervision following set procedures.

Desirable

  • Flexible approach to work and adaptable to change

Special Requirements

Essential

  • Natural & enthusiastic staff member

Desirable

  • Knowledge of catering sector

Experience

Essential

  • Effective interpersonal skills
  • Customer care experience(E)

Desirable

  • Industry experience within catering services
Person Specification

Qualifications

Essential

  • Level 2 Certificate in Food Hygiene (E)
  • Food allergen awareness(E)
  • A good standard of literacy and numeracy (E)

Desirable

  • Level 3 Certificate in Food Hygiene or working towards it (D)

Special Skills & Knowledge

Essential

  • Able to work with minimal supervision following set procedures.

Desirable

  • Flexible approach to work and adaptable to change

Special Requirements

Essential

  • Natural & enthusiastic staff member

Desirable

  • Knowledge of catering sector

Experience

Essential

  • Effective interpersonal skills
  • Customer care experience(E)

Desirable

  • Industry experience within catering services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

CDD Services (Synchronicity Care Ltd)

Address

Darlington Memorial Hospital

Hollyhurst Road

Darlington

DL3 6HX


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

CDD Services (Synchronicity Care Ltd)

Address

Darlington Memorial Hospital

Hollyhurst Road

Darlington

DL3 6HX


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Retail catering Manager

Christopher Sumpton

Christopher.Sumpton@nhs.net

01325743637

Date posted

21 October 2024

Pay scheme

Other

Salary

£23,599 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

M9439-24-0114

Job locations

Darlington Memorial Hospital

Hollyhurst Road

Darlington

DL3 6HX


Supporting documents

Privacy notice

CDD Services (Synchronicity Care Ltd)'s privacy notice (opens in a new tab)