Job summary
An excellent opportunity has arisen for an enthusiastic,
self-motivated and committed individual to influence and contribute as part of
the award winning Catering Services at University Hospital North Durham. The
successful applicant will be working at ward level for the provision of
beverages and meal services to patients within Darlington Memorial Hospital.
Successful applicants will be expected to display their ability to operate in a
very bust environment whilst maintaining excellent levels of customer service
and the ability to ensure that all patients are receiving good nutritional
food.
The successful applicant will have :
Previous
catering experience in a fast paced environment
Sound
knowledge of food hygiene regulations
Demonstrate
a can do attitude
Excellent
communication and customer care skills
Level 2 Certificate in Food Hygiene
Main duties of the job
To work under the direction of the Food Services Manager in
the reheating of nutritious and appetizing meals for all patients, to the
highest possible standards nutritional, temperature, quality, presentation,
hygiene and safety
To be involved in the electronic patient meal ordering
Ensure high standards of food service, reheating of food
and ensuring quality control process throughout.
To ensure temperature monitoring and recording of all
reheating of food in accordance with standards as laid down in the Catering
Departments Policies and Procedures and Hazard Analysis Critical Control
Points(HACCP)
Assist with receipt, quality assurance and stock control of
goods received from the Central Production Unit (CPU). Correct storage and
security of goods, adhering to stock rotation practices in accordance with
kitchen HACCP.
Assist in Hygiene Audits and Cleaning Schedules inspections
for your area of work is completed weekly, liaising with the Food Service
Supervisors to ensure that any remedial work is carried out.
To assist in the general cleaning of crockery and kitchen
utensils using the dishwashing machine and by hand when required.
About us
CDD Services / SCL is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust (CDDFT) set up to deliver a range of non-clinical services The company is a separate legal body to CDDFT.
CDD Services offers its own Terms and Conditions of employment which differ to the national NHS Terms and Conditions. As an employee in the company you will benefit from:
- A Competitive salary
- Excellent Performance Related Bonus Scheme
- Access to a pension scheme - National Employment Savings Trust (NEST) CDD Services will pay a 3% contribution (this is over and above the minimum contribution rate at the present time)
- Night Shift Working Allowances (where appropriate)
- Bank Holiday Working Allowances (where appropriate)
Bank work is offered on an 'as and when' basis with no guaranteed hours and will be paid on a pro-rata hourly rate for hours worked only.
Job description
Job responsibilities
To support and
assist the Food Services Supervisor and Food Service Manager in the provision
of a highly professional catering service at University Hospital North Durham
and to ensure that high quality standards are met at all times
To follow the policies and procedures laid down by the
catering services in the day to day operational management of food service and
to ensure a high quality and cost effective service
To ensure that food safety and allergen regulations are
adhered to at all times.
Provide and maintain a highly customer focused service to
all users
Ensure that communication channels are maintained between
appropriate staff / visitor / patient groups with regard to patient catering.
Work in a safe manner so that no other persons are put at
risk whilst completing the required duties.
Initially deal with any complaints / comments regarding the
service in a courteous manner from Trust staff or patients.
Developing staff preferences, promoting
flexible working arrangements, and encourage change of working practice
following major life changing events.
Job description
Job responsibilities
To support and
assist the Food Services Supervisor and Food Service Manager in the provision
of a highly professional catering service at University Hospital North Durham
and to ensure that high quality standards are met at all times
To follow the policies and procedures laid down by the
catering services in the day to day operational management of food service and
to ensure a high quality and cost effective service
To ensure that food safety and allergen regulations are
adhered to at all times.
Provide and maintain a highly customer focused service to
all users
Ensure that communication channels are maintained between
appropriate staff / visitor / patient groups with regard to patient catering.
Work in a safe manner so that no other persons are put at
risk whilst completing the required duties.
Initially deal with any complaints / comments regarding the
service in a courteous manner from Trust staff or patients.
Developing staff preferences, promoting
flexible working arrangements, and encourage change of working practice
following major life changing events.
Person Specification
Experience
Essential
- Committed to quality customer care/delivering excellent customer service.(E)
Desirable
- Experience of working within a hospital or care environment(D)
Special Skills & Knowledge
Essential
- Ability to follow clear instructions and feedback to senior staff (E)
Desirable
- Customer care experience(D)
Qualifications
Essential
- Level 2 Certificate in Food Hygiene (E)
Desirable
Special Requirements
Essential
- Ability to work shifts and weekends and have flexibility to needs of the service(E)
Desirable
Person Specification
Experience
Essential
- Committed to quality customer care/delivering excellent customer service.(E)
Desirable
- Experience of working within a hospital or care environment(D)
Special Skills & Knowledge
Essential
- Ability to follow clear instructions and feedback to senior staff (E)
Desirable
- Customer care experience(D)
Qualifications
Essential
- Level 2 Certificate in Food Hygiene (E)
Desirable
Special Requirements
Essential
- Ability to work shifts and weekends and have flexibility to needs of the service(E)
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
