Job summary
Contract - Permanent
Hours - 37.5 hours per week
Base - Community Locations
Are you looking for a post based within our York Teaching Hospital Facilities Management Team? Are you a strong team player, kind, friendly and motivated? Then we may have the role for you!
York Teaching Hospital Facilities Management (YTHFM) are looking for an approachable and flexible Assistant Domestic Support Services Manager to join our team within our Community sites across York, Selby and Harrogate. The successful candidate should have a good understanding of managing staff and Facilities Services preferably in a Healthcare environment and must also be willing to undertake training and take development opportunities as they arise.
The successful candidate will manage and provide support for the staff across the locations. It is essential that the successful candidate is able to travel to these sites on a regular basis to provide this support.
The post is for 37.5 hours per week this will include days, evenings and weekends, the working pattern can be discussed at interview as the department works across 24 hours a day, 7 days a week.
Additional hours may also be available at times, for those who wish to work them.
Main duties of the job
The successful candidate will engage with the Facilities team in the Community sites across York, Selby and Harrogate. You will be providing managerial support and guidance to the Domestic teams on a daily basis and ensuring the Facilities Services are delivered in line with Service Specifications and key performance indicators.
The successful candidate will be required to work as part of a team and as an individual, exercising initiative you must also have the ability to evaluate information making accurate decisions whilst working under pressure, but within set parameters and report to the Deputy Domestic Support Manager.
We are seeking a person who has good attention to detail, and is excellent, organised and flexible, working a range of shifts to support the service needs. Previous experience is preferred but not essential.
About us
Our benefits
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependant`s
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
YTHFM are currently funding level 1 membership of a Tailored Healthcare Cash Plan for all substantive Band 2 and 3 staff, on a trial basis and as a gesture of goodwill. This provides employees with access to a range of benefits, including refunding the costs of optical and dental services, physiotherapy and wellbeing treatments, up to defined limits. This does not form part of our terms and conditions of employment and could be withdrawn at any time. We also offer discounted membership of Westfield Health's standard Plan for staff on bank contracts or employed in Band 4 or above.
Job description
Job responsibilities
A full description of the role is available in the attachment: job description.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
COVID-19 Vaccination Requirements
Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves, and everyone else.
Job description
Job responsibilities
A full description of the role is available in the attachment: job description.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
COVID-19 Vaccination Requirements
Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves, and everyone else.
Person Specification
Education, Qualifications and Training
Essential
- Professional and/or Management qualification
- Trust IT training with skills in MS Word, Excel, Outlook, and PowerPoint.
Desirable
- NVQ Customer Service level 3 Recognised training qualification
Skills & Attributes
Essential
- An ability to meet deadlines and to prioritise competing demands for resources, time, and workload allocations
- Good verbal and written communication skills
- Influencing, consultation and negotiation skills
- Compliance, implementation and effective delivery of policies and procedures
Aptitude and Personal Qualities
Essential
- An ability to lead, develop and motivate individuals and groups through professionalism and good interpersonal skills.
- An ability to deal with conflict and difficult situations with tact and diplomacy
- Proactive management style
Experience and Knowledge
Essential
- Knowledge and understanding of Infection control issues in Healthcare environments
- Knowledge of statutory regulations and legislation relating to Health and Safety at Work, Risk Management, and competence at carrying out risk assessments
- 3 years operational experience at supervisory management level in Domestic Services or related area
Person Specification
Education, Qualifications and Training
Essential
- Professional and/or Management qualification
- Trust IT training with skills in MS Word, Excel, Outlook, and PowerPoint.
Desirable
- NVQ Customer Service level 3 Recognised training qualification
Skills & Attributes
Essential
- An ability to meet deadlines and to prioritise competing demands for resources, time, and workload allocations
- Good verbal and written communication skills
- Influencing, consultation and negotiation skills
- Compliance, implementation and effective delivery of policies and procedures
Aptitude and Personal Qualities
Essential
- An ability to lead, develop and motivate individuals and groups through professionalism and good interpersonal skills.
- An ability to deal with conflict and difficult situations with tact and diplomacy
- Proactive management style
Experience and Knowledge
Essential
- Knowledge and understanding of Infection control issues in Healthcare environments
- Knowledge of statutory regulations and legislation relating to Health and Safety at Work, Risk Management, and competence at carrying out risk assessments
- 3 years operational experience at supervisory management level in Domestic Services or related area
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
