Royal Free London Property Services Ltd

Director of Estates & Facilities

Information:

This job is now closed

Job summary

The Director of Estates and Facilities will contribute fully to the development of strategy and policy and is responsible for governance, performance management and oversight of estates and facilities across a portfolio of hospitals and health facilities to define and deliver a ground-breaking operating model for services that overcome traditional organisational boundaries and align across the ICS and Provider Alliance for North Central London.

As a DEF you will be responsible to the Technical Operations Director managing director and RFLPS board for developing and maintaining effective systems, processes, and capability to be the best intelligent supplier of operational hard and soft FM services across customer sites and to effectively manage the increasing regulatory requirement, volume, and service complexity to optimise performance capability, responsiveness and operational/commercial excellence.

The DEF will have multi-site responsibility in leading and managing estates and facilities team.

Main duties of the job

To take responsibility for providing strategic and dynamic leadership to site-based heads of hard and soft FM services plus common multi organisation contracts leads, customer site leads, heads of service and operational teams for both in-house service provision, contracted out services and advising the PFI manager on all aspects of hard and soft FM performance levels pertaining to the PFI contracts. Be accountable for the efficient and effective provision of comprehensive and flexible client centred services for estates maintenance, resilience planning & management and facility support activities delivering safe, secure and fit for purpose environments across owned, leased and PFI premises in support of NHS Improvement best practice (e.g. PAM).

To support and advise the Technical Operations Director, MD, RFLPS board, other RFLPS directors, customer trust Executives, Divisional Directors, clinicians in the delivery of operations in line all statutory/legislative requirements within agreed financial and performance objectives so as to achieve long-term best value for the organisations whilst ensuring the provision of a safe and secure environment for patients, visitors and staff.

About us

  • 25 days annual leave + bank holidays
  • 3% employer pension contribution
  • Access to NHS non contractual benefits

Details

Date posted

09 July 2024

Pay scheme

Agenda for change

Band

Band 9

Salary

£110,996 to £121,811 a year per annum, WOS pay grade

Contract

Permanent

Working pattern

Full-time

Reference number

391-RFL-6433975-A

Job locations

Royal Free Hospital

Pond Street

London

NW3 2QG


Job description

Job responsibilities

Provide and be responsible for stewardship, leadership, management, monitoring and professional oversight of hard and soft FM services to ensure that the environments are safe, compliant and support effective high-quality care and an outstanding patient experience

Provide assurance to the customer executive boards on all aspects of statutory compliance and provide expert advice on general estate and property matters, assurance and governance resulting from activities associated with the management of customer healthcare premises, infrastructure, and facilities

Put in place quality standards, data collection, analysis, and reporting systems along with evidenced externally verified standard audit process to give assurance to the customer on estate safety, security and compliance; where shortfalls or defects are identified ensure remedial actions are put in place

To manage reactive & planned maintenance, testing, validation, certification and repair of building infrastructure, equipment, and assets acrosscustomer estate portfolio.

Provide management oversight of clinical engineering understanding failures, risks, planned maintenance and servicing, replacement programme.

Ensure compliance with all relevant legislation in effective management of hard and soft FM services

Produce and publish a strategic plan and operating model for the future delivery of estate operational services across multiple diverse customer sites that drives improvement, innovation, compliance, capacity, and capability at all levels

Lead and actively participate in the annual budget setting: providing real clarity on costs to safely maintain, operate and manage the RFLG and customer estates services in line with objectives, where budget does not meet cost provide choice for others to reduce spend, identifying risks to compliance and business continuity

To support the RFLPS, RFLG and customer sites executive team, Trust Boards, Clinical/Divisional Directors, General Managers, Matrons, Ward Sisters IPC team and other Clinicians by ensuring that they have the right technical & commercial information at the right time to exercise authority.

Ensure that estates strategic design is supported by relevant information technology solutions to ensure delivery of a workable process design, using open protocol hardware, where appropriate and available, allowing an informed options appraisal of solutions based on reliability and life cycle costing.

Identify and schedule technical risks and uncertainties for estates services and ensure these are incorporated in the Trust group risk register. Provide regular monthly updates to reflect how key risks are mitigated / dealt with.

Job description

Job responsibilities

Provide and be responsible for stewardship, leadership, management, monitoring and professional oversight of hard and soft FM services to ensure that the environments are safe, compliant and support effective high-quality care and an outstanding patient experience

Provide assurance to the customer executive boards on all aspects of statutory compliance and provide expert advice on general estate and property matters, assurance and governance resulting from activities associated with the management of customer healthcare premises, infrastructure, and facilities

Put in place quality standards, data collection, analysis, and reporting systems along with evidenced externally verified standard audit process to give assurance to the customer on estate safety, security and compliance; where shortfalls or defects are identified ensure remedial actions are put in place

To manage reactive & planned maintenance, testing, validation, certification and repair of building infrastructure, equipment, and assets acrosscustomer estate portfolio.

Provide management oversight of clinical engineering understanding failures, risks, planned maintenance and servicing, replacement programme.

Ensure compliance with all relevant legislation in effective management of hard and soft FM services

Produce and publish a strategic plan and operating model for the future delivery of estate operational services across multiple diverse customer sites that drives improvement, innovation, compliance, capacity, and capability at all levels

Lead and actively participate in the annual budget setting: providing real clarity on costs to safely maintain, operate and manage the RFLG and customer estates services in line with objectives, where budget does not meet cost provide choice for others to reduce spend, identifying risks to compliance and business continuity

To support the RFLPS, RFLG and customer sites executive team, Trust Boards, Clinical/Divisional Directors, General Managers, Matrons, Ward Sisters IPC team and other Clinicians by ensuring that they have the right technical & commercial information at the right time to exercise authority.

Ensure that estates strategic design is supported by relevant information technology solutions to ensure delivery of a workable process design, using open protocol hardware, where appropriate and available, allowing an informed options appraisal of solutions based on reliability and life cycle costing.

Identify and schedule technical risks and uncertainties for estates services and ensure these are incorporated in the Trust group risk register. Provide regular monthly updates to reflect how key risks are mitigated / dealt with.

Person Specification

Education & Professional Qualification

Essential

  • Educated to degree level or equivalent
  • Relevant Masters level qualification or equivalent experience.
  • Relevant Estates professional membership

Desirable

  • Professional Management / Leadership qualification

Experience

Essential

  • Significant demonstrable experience working as a Deputy / Assistant Director at a large complex NHS organisation
  • A proven leader with proven multi-disciplinary estate strategy, engineering, construction, asset management experience
  • Experience in an acute hospital setting with a demonstrable track record of working with clinicians in the delivery of estates & facilities services

Desirable

  • Good knowledge and practical approach to the Capital Investment Manual procedures and Capital Accounting Manual procedures
  • Experience of the development, review & implementation of plans/policies and guidance relating to the built environment

Skills and aptitudes

Essential

  • Proven ability of leading and directing multi-disciplinary design, operational and construction teams along with the ability to communicate clearly both verbally and in writing at all levels of a complex and diverse organization

Desirable

  • Sound constructive and legislative knowledge including research into the use of building design/materials and track record of innovative application
  • Comprehensive ability to use Autocad & Microsoft Office
  • Comprehensive ability to use Microsoft project and/or Oracle Project management software
  • Demonstrable ability to deliver clear effective communication on a range of complex scenarios to a broad audience with variable levels of understanding
  • Comprehensive ability to use Oracle FPM or similar management software
  • Comprehensive ability to use CAFM/MICAD and similar estates management software
  • Ability to receive and analyse, interpret complex data; requiring intense concentration for extended periods

Personal Qualities & attributes

Essential

  • Need to use significant mental effort to undertake the requirements of the role
  • Proven expertise to lead, plan, manage, interact with colleagues
  • Be able to organise workload and manage outcomes to meet planned objectives
Person Specification

Education & Professional Qualification

Essential

  • Educated to degree level or equivalent
  • Relevant Masters level qualification or equivalent experience.
  • Relevant Estates professional membership

Desirable

  • Professional Management / Leadership qualification

Experience

Essential

  • Significant demonstrable experience working as a Deputy / Assistant Director at a large complex NHS organisation
  • A proven leader with proven multi-disciplinary estate strategy, engineering, construction, asset management experience
  • Experience in an acute hospital setting with a demonstrable track record of working with clinicians in the delivery of estates & facilities services

Desirable

  • Good knowledge and practical approach to the Capital Investment Manual procedures and Capital Accounting Manual procedures
  • Experience of the development, review & implementation of plans/policies and guidance relating to the built environment

Skills and aptitudes

Essential

  • Proven ability of leading and directing multi-disciplinary design, operational and construction teams along with the ability to communicate clearly both verbally and in writing at all levels of a complex and diverse organization

Desirable

  • Sound constructive and legislative knowledge including research into the use of building design/materials and track record of innovative application
  • Comprehensive ability to use Autocad & Microsoft Office
  • Comprehensive ability to use Microsoft project and/or Oracle Project management software
  • Demonstrable ability to deliver clear effective communication on a range of complex scenarios to a broad audience with variable levels of understanding
  • Comprehensive ability to use Oracle FPM or similar management software
  • Comprehensive ability to use CAFM/MICAD and similar estates management software
  • Ability to receive and analyse, interpret complex data; requiring intense concentration for extended periods

Personal Qualities & attributes

Essential

  • Need to use significant mental effort to undertake the requirements of the role
  • Proven expertise to lead, plan, manage, interact with colleagues
  • Be able to organise workload and manage outcomes to meet planned objectives

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Free London Property Services Ltd

Address

Royal Free Hospital

Pond Street

London

NW3 2QG


Employer's website

http://jobs.royalfree.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Free London Property Services Ltd

Address

Royal Free Hospital

Pond Street

London

NW3 2QG


Employer's website

http://jobs.royalfree.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of People

Kelly Liu

kelly.liu@nhs.net

Details

Date posted

09 July 2024

Pay scheme

Agenda for change

Band

Band 9

Salary

£110,996 to £121,811 a year per annum, WOS pay grade

Contract

Permanent

Working pattern

Full-time

Reference number

391-RFL-6433975-A

Job locations

Royal Free Hospital

Pond Street

London

NW3 2QG


Supporting documents

Privacy notice

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