Consultancy PMO

Royal Free London Property Services Ltd

Information:

This job is now closed

Job summary

The purpose of the role is to advise and support the Programme/Senior Project Managers, and other team members, across the RFLPS consulting business, to take responsibility for the coordination, management, and delivery of the PMO internal business requirements. This will be to ensure objectives are achieved in terms of specific performance, quality, time, and financial management. The post holder will be part of a multi-skilled strategy, capital and estates transformation function which leads on change initiatives, both for RFLPS, RFL Group and external clients.

The post holder will strategically as well as operationally support the reporting of projects and internal processes, as required. The post holder will be required to work across a range of fields within the sector and will have a high level of autonomy, self-drive, therefore, must be able to manage multiple priorities as well as providing leadership and direction across the consultancy business.

The post holder will work across a complex portfolio of transformation/change initiatives, therefore must possess excellent interpersonal and communication skills and be confident working alongside senior management in both an organisational and client facing environment. They will need to be well-versed and experienced in project management within a large change/transformation programme.

Main duties of the job

PRINCIPAL RESPONSIBILITIES

1. Project Management

2. RESPONSIBILITY FOR FINANCIAL AND PHYSICAL RESOURCES

3. RESPONSIBILITY FOR LEADING AND MANAGING

4 INFORMATION MANAGEMENT - ANALYSIS AND REPORTING

5. QUALITY ASSURANCE

6. RESPONSIBILITY FOR INFORMATION RESOURCES.

7. Research & Development

8.Policy/Service Development

About us

The post holder will offer World Class Care to service users, staff, colleagues, clients and patients alike so that everyone at the Royal Free can feel:

  • welcome all of the time
  • confident because we are clearly communicating
  • respected and cared for
  • reassured that they are always in safe hands.

Date posted

25 April 2024

Pay scheme

Agenda for change

Band

Band 8b

Salary

£69,899 to £75,847 a year Per annum all inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

391-RFL-6192600

Job locations

White Lion Street

94 White Lion Street

London

N19PF


Job description

Job responsibilities

1. Project Management1.1. Project management of required projects including scoping, the identification of milestones, communications strategies, risks and mitigation plans.

1.2. Have in-depth understanding of project management, for the purposes of providing direct PMO support across the business portfolio.

1.3. Ensure systems and processes are in place with stakeholders to implement change initiatives, facilitating collaborative working across the sector and supporting the achievement of strategic objectives.

1.4. Liaise with colleagues to identify, design, deliver and track improvements for the purposes of supporting internal business reporting and operational aspects across the consultancy.

1.5. Use tested and credible tools and techniques, including lean processes, to evaluate and analyse highly complex and contentious issues, which adversely affect current organisational performance. Assist with problem-solving to find and understand root causes of underperformance.

1.6. Adapt existing or design new strategies, to enable the creation of distinctive internal process to support PMO within the business.

1.7. Transfer improvement skills via other forms of development such as mentoring, peer-coaching and team development sessions.

1.8. Collaboratively work with project leads to determine key performance indicators to enable easy tracking of deliverables by stakeholder groups.1.9. Design, facilitate and lead project management meetings and regular meetings with other stakeholders.

2. RESPONSIBILITY FOR FINANCIAL AND PHYSICAL RESOURCES

2.1 Use financial acumen to understand profitability across Consulting portfolios, ensuring anomalies are raised and routes to resolution are established.

2.2 Responsible for implementing and tracking financial KPIs across commissions and reporting on performance.

2.3 Responsible for collecting and presenting financial information for the purposes of internal finance reporting in the format of various dashboards.

2.4 Budget responsibility of purchasing supplies.

2.5 Monitor or contribute to the drawing up of service budgets.

2.6 Responsible for maintaining the finance cost tracker ensuring consultancy costs are captured and recorded by the relevant project leads.

2.7 Responsible for liaising with the finance team to ensure that they have all of the data required to track consultancy cost and income. This will include but not limited to managing sign off on financial reporting from relevant leads, monitoring income against the finance plan, coordinating and capturing all data such as invoices and purchase.

3. RESPONSIBILITY FOR LEADING AND MANAGING

3.1 Support Programme/Senior Project Managers in the understanding and the tracking of complex interdependencies and delays between different parts of the service across the sector, be able to explain the information and help solve problems and overcome blockers/obstacles to project delivery.

3.2 Collaboratively determine key performance indicators to enable easy tracking of deliverables to the business; and when required to do so towards stakeholders.

3.3 Responsible for mediating and advising in areas where there are differences of opinion. This will require highly persuasive and negotiating skills for ensuring buy in from internal stakeholders, such as the executive board.

3.4 Support with the production of documentations.

3.5 Produce materials to lead and influence existing opinions.

3.6 Actively participate in project management meetings and regularly meet with other stakeholders.

3.7 Support in developing systematic and automated reporting for RFLPS Board and customers.

4 INFORMATION MANAGEMENT ANALYSIS AND REPORTING4.1 Develop and manage the implementation of highly complex information systems and analytical tools.

4.2 Manage the provision of all project and programme related information.

4.3 Lead the development of improved reporting solutions for RFLPS, its customers and the Board.

4.4 Analyse, investigate and assess the information produced and reporting accordingly.4.5 Ensure the Programme Management Office provides a one stop shop for all programme and project related information.

4.6 Responsible for ensuring that the tested and credible tools.

4.7 Analyse performance and reporting progress across the consultancy on a regular basis, and in the format required by the Senior Team

5. QUALITY ASSURANCE

5.1 Establish, implement and manage a quality assurance process. rectors, Programme and Project Managers in relation to delivery standards and performance.

5.3 Manage the setting of and the implementation of new standards and processes.

6. RESPONSIBILITY FOR INFORMATION RESOURCES.

6.1 Work with other project teams to share information and learning best practice.

6.2 Manage and assess a complex range of data and make informed recommendations which are focussed on outcomes that meet external and internal customers and patients needs.

6.3 Design innovative and workable approaches to information gathering and data collection systems. This will include information gathering where data is difficult to get and interpret.

6.4 Use data-driven presentations to challenge existing work practices and beliefs for varying audiences.

6.5 Document projects to support Programme Managers in presenting the benefit of improvement programmes e.g. cost benefit analysis, return on investment analysis and return on expectation analysis.

7. Research & Development

7.1 Undertake complex audits and surveys related to programmes as required. As part of the continuous professional development, research and share within the team the best industry practices and examples.

7.2 Attend professional events in relation to project management, data analysis and reporting, develop and share insights.

7.3 Research and contribute to a broader knowledge of interrelated disciplines such as data- enabled healthcare planning, data management, IT equipment and infrastructure.

8.Policy/Service Development

8.1 Support the development of local policies, SOPs and processes for the across the business portfolio.

Job description

Job responsibilities

1. Project Management1.1. Project management of required projects including scoping, the identification of milestones, communications strategies, risks and mitigation plans.

1.2. Have in-depth understanding of project management, for the purposes of providing direct PMO support across the business portfolio.

1.3. Ensure systems and processes are in place with stakeholders to implement change initiatives, facilitating collaborative working across the sector and supporting the achievement of strategic objectives.

1.4. Liaise with colleagues to identify, design, deliver and track improvements for the purposes of supporting internal business reporting and operational aspects across the consultancy.

1.5. Use tested and credible tools and techniques, including lean processes, to evaluate and analyse highly complex and contentious issues, which adversely affect current organisational performance. Assist with problem-solving to find and understand root causes of underperformance.

1.6. Adapt existing or design new strategies, to enable the creation of distinctive internal process to support PMO within the business.

1.7. Transfer improvement skills via other forms of development such as mentoring, peer-coaching and team development sessions.

1.8. Collaboratively work with project leads to determine key performance indicators to enable easy tracking of deliverables by stakeholder groups.1.9. Design, facilitate and lead project management meetings and regular meetings with other stakeholders.

2. RESPONSIBILITY FOR FINANCIAL AND PHYSICAL RESOURCES

2.1 Use financial acumen to understand profitability across Consulting portfolios, ensuring anomalies are raised and routes to resolution are established.

2.2 Responsible for implementing and tracking financial KPIs across commissions and reporting on performance.

2.3 Responsible for collecting and presenting financial information for the purposes of internal finance reporting in the format of various dashboards.

2.4 Budget responsibility of purchasing supplies.

2.5 Monitor or contribute to the drawing up of service budgets.

2.6 Responsible for maintaining the finance cost tracker ensuring consultancy costs are captured and recorded by the relevant project leads.

2.7 Responsible for liaising with the finance team to ensure that they have all of the data required to track consultancy cost and income. This will include but not limited to managing sign off on financial reporting from relevant leads, monitoring income against the finance plan, coordinating and capturing all data such as invoices and purchase.

3. RESPONSIBILITY FOR LEADING AND MANAGING

3.1 Support Programme/Senior Project Managers in the understanding and the tracking of complex interdependencies and delays between different parts of the service across the sector, be able to explain the information and help solve problems and overcome blockers/obstacles to project delivery.

3.2 Collaboratively determine key performance indicators to enable easy tracking of deliverables to the business; and when required to do so towards stakeholders.

3.3 Responsible for mediating and advising in areas where there are differences of opinion. This will require highly persuasive and negotiating skills for ensuring buy in from internal stakeholders, such as the executive board.

3.4 Support with the production of documentations.

3.5 Produce materials to lead and influence existing opinions.

3.6 Actively participate in project management meetings and regularly meet with other stakeholders.

3.7 Support in developing systematic and automated reporting for RFLPS Board and customers.

4 INFORMATION MANAGEMENT ANALYSIS AND REPORTING4.1 Develop and manage the implementation of highly complex information systems and analytical tools.

4.2 Manage the provision of all project and programme related information.

4.3 Lead the development of improved reporting solutions for RFLPS, its customers and the Board.

4.4 Analyse, investigate and assess the information produced and reporting accordingly.4.5 Ensure the Programme Management Office provides a one stop shop for all programme and project related information.

4.6 Responsible for ensuring that the tested and credible tools.

4.7 Analyse performance and reporting progress across the consultancy on a regular basis, and in the format required by the Senior Team

5. QUALITY ASSURANCE

5.1 Establish, implement and manage a quality assurance process. rectors, Programme and Project Managers in relation to delivery standards and performance.

5.3 Manage the setting of and the implementation of new standards and processes.

6. RESPONSIBILITY FOR INFORMATION RESOURCES.

6.1 Work with other project teams to share information and learning best practice.

6.2 Manage and assess a complex range of data and make informed recommendations which are focussed on outcomes that meet external and internal customers and patients needs.

6.3 Design innovative and workable approaches to information gathering and data collection systems. This will include information gathering where data is difficult to get and interpret.

6.4 Use data-driven presentations to challenge existing work practices and beliefs for varying audiences.

6.5 Document projects to support Programme Managers in presenting the benefit of improvement programmes e.g. cost benefit analysis, return on investment analysis and return on expectation analysis.

7. Research & Development

7.1 Undertake complex audits and surveys related to programmes as required. As part of the continuous professional development, research and share within the team the best industry practices and examples.

7.2 Attend professional events in relation to project management, data analysis and reporting, develop and share insights.

7.3 Research and contribute to a broader knowledge of interrelated disciplines such as data- enabled healthcare planning, data management, IT equipment and infrastructure.

8.Policy/Service Development

8.1 Support the development of local policies, SOPs and processes for the across the business portfolio.

Person Specification

Royal Free World Class Values

Essential

  • Demonstrable ability to meet the Trust Values

Qualifications

Essential

  • Educated to Master's Degree level or be able to demonstrate the equivalent level of relevant experience within a strategic, operational or project based environment. And/or, ideally working towards a professional, project management qualification.
  • Project management qualification

Desirable

  • Evidence of professional development in data analysis and data visualisation

Experience

Essential

  • Experience of supporting the implementation and performance management of strategy and policy within a complex organisation
  • Knowledge & experience of project management in the design, development and implementation of change/transformation management
  • Knowledge & experience of organisational change or continuous improvement
  • Experience of training and facilitating group development and delivering training, education and development opportunities
  • Significant experience of working in an autonomous way, working within defined parameters to meet defined objectives and make rational decisions
  • Experience of working in a transformation/change environment with multiple stakeholders, across organisational boundaries and securing their engagement
  • Experience of influencing staff at all levels to ensure project objectives are owned by all members of the teams including users and stakeholders
  • Evidence of the ability to persuade teams to take on new ways of working and to consistently challenge the status quo
  • Experience of developing, monitoring and managing budgets
  • Evidence of successful delivery of financial and/or quality benefits within agreed timescales.
  • Ability to analyse and interpret complex data both numerical and verbal
  • Experience of report writing
  • Demonstratable experience of designing and implementing office policies by maintaining and/or establishing standards and reporting procedures.

Desirable

  • Experience of working across organisational boundaries and multiple services
  • Experience of working in complex clinical environments
  • . Experience of working in healthcare or similar role and operating as part of a senior management team.
Person Specification

Royal Free World Class Values

Essential

  • Demonstrable ability to meet the Trust Values

Qualifications

Essential

  • Educated to Master's Degree level or be able to demonstrate the equivalent level of relevant experience within a strategic, operational or project based environment. And/or, ideally working towards a professional, project management qualification.
  • Project management qualification

Desirable

  • Evidence of professional development in data analysis and data visualisation

Experience

Essential

  • Experience of supporting the implementation and performance management of strategy and policy within a complex organisation
  • Knowledge & experience of project management in the design, development and implementation of change/transformation management
  • Knowledge & experience of organisational change or continuous improvement
  • Experience of training and facilitating group development and delivering training, education and development opportunities
  • Significant experience of working in an autonomous way, working within defined parameters to meet defined objectives and make rational decisions
  • Experience of working in a transformation/change environment with multiple stakeholders, across organisational boundaries and securing their engagement
  • Experience of influencing staff at all levels to ensure project objectives are owned by all members of the teams including users and stakeholders
  • Evidence of the ability to persuade teams to take on new ways of working and to consistently challenge the status quo
  • Experience of developing, monitoring and managing budgets
  • Evidence of successful delivery of financial and/or quality benefits within agreed timescales.
  • Ability to analyse and interpret complex data both numerical and verbal
  • Experience of report writing
  • Demonstratable experience of designing and implementing office policies by maintaining and/or establishing standards and reporting procedures.

Desirable

  • Experience of working across organisational boundaries and multiple services
  • Experience of working in complex clinical environments
  • . Experience of working in healthcare or similar role and operating as part of a senior management team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Free London Property Services Ltd

Address

White Lion Street

94 White Lion Street

London

N19PF


Employer's website

http://jobs.royalfree.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Free London Property Services Ltd

Address

White Lion Street

94 White Lion Street

London

N19PF


Employer's website

http://jobs.royalfree.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Senior Project Manager

Nisha Plaha

nisha.plaha@nhs.net

Date posted

25 April 2024

Pay scheme

Agenda for change

Band

Band 8b

Salary

£69,899 to £75,847 a year Per annum all inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

391-RFL-6192600

Job locations

White Lion Street

94 White Lion Street

London

N19PF


Supporting documents

Privacy notice

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