Job summary
The Housekeeper/ Hotel Services Assistant is responsible for cleaning the hotel bedrooms including making beds, cleaning bathrooms and might be required to complete additional cleaning tasks in the back of house and public areas (including car park, loading bay and help with linen responsibilities). Ensure that hotel rooms are clean, tidy and inviting for guests. The housekeeper is required to report all maintenance issues in their work area to the supervisor.
Main duties of the job
- Undertake all general cleaning duties to a high standard within your daily assigned areas
- Clean hotel rooms to the required standards and by required deadlines
- Change bed linen and towels
- Make beds
- Vacuuming floors
- Dusting and polishing furniture
- Cleaning bathrooms
- Replacing stock of guest's supplies, such as shampoo, soap, brochures etc.
- Re-stocking drinks in mini-bar (where applicable)
- Re-stocking and cleaning equipment used
- Assisting in the servicing of public/back of house
- Assisting with guest request and queries
- Following departmental procedures
- Liaising with team members, supervisors, managers and guests
- Clean kitchen areas to include defrosting freezers, cleaning trollies, trays, cupboards, drawers and work surfaces
- Cleaning of sanitary area, to include sinks, showers, baths, WC's and sluice rooms
- Cleaning of floor areas, to include sweeping, vacuuming, mopping and buffing using various floor machines
- Emptying all rubbish containers including clinical waste, having an awareness of the risks of infected waste, securing and labelling of bags, placing at appropriate collection point and cleaning container
- Ensure that all cleaning equipment, materials and cleaning trolleys are clean and stored in the correct manner
- Keep up to date with any local training
- You are required to work in any area deemed necessary by the cleaning supervisor, to be flexible and able to cross areas when required
About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow link https://www.royalfreelondonjobs.co.uk/
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person Specification
Experience
Desirable
- Previous cleaning experience
- Experience of using buffing machine/equipment
Education & professional Qualifications
Desirable
- Working towards NVQ level 2 Cleaning and Support Services Skills or equivalent
Skills and aptitudes
Essential
- To be able to follow instructions, policies and procedures
- Ability to respond to customer requests in a polite, efficient manner
Desirable
- Effective communication skills
Personal Qualities & attributes
Essential
- Excellent interpersonal skills with the ability to relate to people at all levels
Desirable
- The ability to manage conflict and identify where escalation to senior staff is necessary
Others
Essential
- Understand need for confidentiality
- Understand requirements of the post
- From time to time you may be required to clean an unpleasant environment including bodily fluids
- Flexible/Reliable To be able to work as part of a team or own initiative
Person Specification
Experience
Desirable
- Previous cleaning experience
- Experience of using buffing machine/equipment
Education & professional Qualifications
Desirable
- Working towards NVQ level 2 Cleaning and Support Services Skills or equivalent
Skills and aptitudes
Essential
- To be able to follow instructions, policies and procedures
- Ability to respond to customer requests in a polite, efficient manner
Desirable
- Effective communication skills
Personal Qualities & attributes
Essential
- Excellent interpersonal skills with the ability to relate to people at all levels
Desirable
- The ability to manage conflict and identify where escalation to senior staff is necessary
Others
Essential
- Understand need for confidentiality
- Understand requirements of the post
- From time to time you may be required to clean an unpleasant environment including bodily fluids
- Flexible/Reliable To be able to work as part of a team or own initiative
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
