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Gloucestershire Managed Services

Domestic Assistant, GMS Band A

The closing date is 21 September 2025

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Job summary

Gloucestershire Managed Services (GMS) is seeking reliable and motivated Domestic Assistants to join our team. This role is based primarily at Cheltenham; however, in exceptional circumstances, such as staffing shortages or site issues, you may be asked to provide cover at other GMS sites. As a Domestic assistant, you'll play a key role in helping us maintain a clean, safe, and welcoming environment, supporting patient well-being, infection prevention, and high standards of service.

We have the following Shifts available:

Monday to Friday

3 x 8am - 3pm = 32.5 hours per week

1 x 8am - 3.30pm = 35 hours per week

1 x 12pm - 7.30pm = 35 hours per week

2 x 5pm - 9pm = 20 hours per week

GMS Terms and Conditions Sentence

Please note this job will attract GMS Terms and Conditions of Service (TCS)

Please see attached TCS for reference

Main duties of the job

- Carry out cleaning duties in wards, clinics, offices, and public areas following organisational and industry standards.

- Provide ward-level food and beverage services, including preparing drinks, distributing snacks, and supporting patient hydration.

- Maintain accurate records of cleaning and food service activities.

- Use cleaning equipment safely and maintain cupboards and supplies.

- Dispose of waste safely and report hazards or issues.

- Respect patient privacy and dignity at all times.

About us

At GMS we are proud to provide a supportive, inclusive, and diverse workplace where all employees are valued and encouraged to develop.

Benefits include:

Competitive pay with enhancements for evenings, weekends, and bank holidays.

£12.69 per hour basic

£16.88 authorised overtime rate (paid after 37.5 hours)

Saturdays £17.89 per hour

Sundays and Public Holidays £23.22 per hour

Weekdays between 8pm and 6am £17.89 per hour

- Annual leave 24 days plus 8 bank holidays (pro rata for part-time staff), increasing with service, plus one paid volunteering day.

- Sick pay after successful completion of probation.

- Pension scheme with 10% total contribution (4% from employee, 1% tax relief, 5% from GMS).

- Full training with opportunities to gain professional qualifications such as BICS certification.

- Access to a range of employee benefits including childcare facilities (available depending on capacity), salary sacrifice schemes, discounted travel, and well-being offers.

Details

Date posted

10 September 2025

Pay scheme

Other

Salary

£24,822 a year (pa pro rata if part-time)

Contract

Permanent

Working pattern

Part-time

Reference number

318-25-GMS0638

Job locations

Cheltenham General Hospital

Cheltenham

GL53 7AN


Job description

Job responsibilities

The Domestic Assistant is responsible for maintaining a clean, safe and welcoming environment across hospital sites. This includes carrying out routine and specialist cleaning in clinical and non-clinical areas, providing ward level food and beverage services, and accurately recording cleaning and housekeeping activities. The role requires adherence to infection prevention procedures, safe use of cleaning equipment and materials and safe disposal of waste, and respect for patient privacy and dignity. The post holder will work independently and as part of a team, support colleagues during high demand period and contribute to maintaining high standards of service at all times.

How to Apply

If youre ready to take the next step in your career and want to apply your skills where they truly make a difference, wed love to hear from you.

Job description

Job responsibilities

The Domestic Assistant is responsible for maintaining a clean, safe and welcoming environment across hospital sites. This includes carrying out routine and specialist cleaning in clinical and non-clinical areas, providing ward level food and beverage services, and accurately recording cleaning and housekeeping activities. The role requires adherence to infection prevention procedures, safe use of cleaning equipment and materials and safe disposal of waste, and respect for patient privacy and dignity. The post holder will work independently and as part of a team, support colleagues during high demand period and contribute to maintaining high standards of service at all times.

How to Apply

If youre ready to take the next step in your career and want to apply your skills where they truly make a difference, wed love to hear from you.

Person Specification

Qualifications

Desirable

  • British Institute of Cleaning Science (BICS) training
  • Food Hygiene Level 2
  • NVQ Level 2 Customer Service

Experience

Essential

  • Previous cleaning experience in a healthcare or facilities environment
  • Experience of working independently and meeting deadlines

Desirable

  • Customer service experience in a healthcare or public-facing environment

Knowledge/ Skills

Essential

  • Knowledge of cleaning standards, infection control, and safe handling of chemicals
  • Understanding of food hygiene and safe beverage/food handling
  • Ability to follow written and verbal instructions accurately
  • Competent in basic IT for e-learning, emails, and accessing information.
  • Good communication and interpersonal skills
Person Specification

Qualifications

Desirable

  • British Institute of Cleaning Science (BICS) training
  • Food Hygiene Level 2
  • NVQ Level 2 Customer Service

Experience

Essential

  • Previous cleaning experience in a healthcare or facilities environment
  • Experience of working independently and meeting deadlines

Desirable

  • Customer service experience in a healthcare or public-facing environment

Knowledge/ Skills

Essential

  • Knowledge of cleaning standards, infection control, and safe handling of chemicals
  • Understanding of food hygiene and safe beverage/food handling
  • Ability to follow written and verbal instructions accurately
  • Competent in basic IT for e-learning, emails, and accessing information.
  • Good communication and interpersonal skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Managed Services

Address

Cheltenham General Hospital

Cheltenham

GL53 7AN


Employer's website

https://www.gloshospitals.nhs.uk/gloucestershire-managed-services/ (Opens in a new tab)

Employer details

Employer name

Gloucestershire Managed Services

Address

Cheltenham General Hospital

Cheltenham

GL53 7AN


Employer's website

https://www.gloshospitals.nhs.uk/gloucestershire-managed-services/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Workforce Officer

Penny Bickerstaff

penny.bickerstaff@nhs.net

07977787082

Details

Date posted

10 September 2025

Pay scheme

Other

Salary

£24,822 a year (pa pro rata if part-time)

Contract

Permanent

Working pattern

Part-time

Reference number

318-25-GMS0638

Job locations

Cheltenham General Hospital

Cheltenham

GL53 7AN


Supporting documents

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