Job summary
Gloucestershire Managed Services (GMS) is a subsidiary of Gloucestershire NHS Foundation Trust, dedicated to delivering high-performing managed estates and facilities serves. With a workforce of approximately 900 employees, we are committed to continuous improvement and achieving our vision of excellence in service delivery.
We are seeking an experienced and motivated Head of Estates to play a crucial role in maintaining and enhancing the safety, functionality, and compliance of our healthcare facilities.
This role involves supporting the Associate Director of Estates to ensure our healthcare properties are safe, well-maintained, and compliant with relevant regulations. This position will oversee a wide range of engineering, safety, and environmental management tasks, ensuring a secure environment for patients, staff, and visitors.
Please note this job will attract GMS Terms and Conditions of Service (TCS) not Agenda for Change as stated.
Please see attached TCS for reference
Main duties of the job
The main duties of this job include:
- Ensuring a cost-effective, efficient, and safe maintenance service for healthcare properties using both direct labour and contractors.
- Overseeing internal and external estates management to provide reliable, compliant, and cost-effective services.
- Maintaining a safe and secure environment for patients, staff, and visitors.
- Utilising MiCAD as the platform for the Computer Aided Facilities management (CAFM) system ensuring streamlined operations.
- Liase directly with the Capital Team and Capital Projects to support effective project execution.
- Monitoring the performance and quality of services from in-house teams and external suppliers
- Managing mechanical (e.g. decontamination, ventilation) and electrical systems (e.g. security alarms, fixed plants).
- Managing estates and maintenance budgets to ensure projects stay within budget and on schedule.
- Creating reports and presentations for internal and external stakeholders.
- Managing risks related to estates, maintenance, fire, waste, and environmental issues, and advising on mitigation strategies.
- Coordinating activities for large estates and facilities projects, resolving conflicts when necessary.
- Ensuring compliance with statutory and environmental risks related to the built environment.
- Handling HR functions, including performance reviews, recruitment, absence management, and staff training.
- Deputising for the Associate Director of Estates when required.
About us
GMS is a forward looking and enterprising organisation with a clear vision for the future of delivering high performing services with a focus on continuous improvement, and a workforce of circa 700 employees who are dedicated to achieving its vision.
On 1st April 2018, Gloucestershire Managed Services was launched as the wholly owned subsidiary company of Gloucestershire NHS Foundation Trust, delivering a managed Estates and Facilities service covering:
- Domestic services/cleaning
- Estates maintenance and Capital Development
- Catering, both retail and for patient meals
- Switchboard/contact Centre
- Sustainability/Compliance professional services
- Medical equipment sterilisation (CSSD)
- Portering
- Waste Management
- Grounds & Gardens
- Medical Engineering (supply and maintenance of medical devices)
- Security Services
- Linen and Laundry
- Energy procurement and generation
- Transport and logistics
- Stores and consumable supplies
- Procurement
- Estates professional services
The GMS ambition is to become the regional provider of choice for delivering managed services within the local health economy, supporting the healthcare provision and to deliver excellent customer care.
Job description
Job responsibilities
As the Estates Manager, you'll be integral to ensuring our properties run smoothly and safely. This position offers a balance of operational, financial, and strategic responsibilities that are vital to our organisation. In this role, you'll oversee maintenance services for healthcare properties, working with both in-house teams and contractors to maintain essential systems such as decontamination equipment, heating, ventilation, and security alarms. Your efforts will ensure that these systems are compliant with safety and regulatory standards. You'll also manage the estates both internally and externally, ensuring that our services are reliable and compliant. This will involve making strategic decisions related to fire safety, waste management, and environmental concerns, contributing to a secure environment for patients, staff, and visitors. Budget management will be a key part of your responsibilities, as you plan and oversee projects to ensure they are completed on time and within budget. You'll also produce reports and updates for internal teams and external stakeholders. Additionally, you'll handle complex estates and facilities issues, resolve conflicts, and drive strategic objectives. Your role will include managing risks related to estates and ensuring that effective controls are in place. If you are interested in a role that combines management and strategic planning with a focus on maintaining high standards in healthcare environments, this position could be a great fit for you.
Job description
Job responsibilities
As the Estates Manager, you'll be integral to ensuring our properties run smoothly and safely. This position offers a balance of operational, financial, and strategic responsibilities that are vital to our organisation. In this role, you'll oversee maintenance services for healthcare properties, working with both in-house teams and contractors to maintain essential systems such as decontamination equipment, heating, ventilation, and security alarms. Your efforts will ensure that these systems are compliant with safety and regulatory standards. You'll also manage the estates both internally and externally, ensuring that our services are reliable and compliant. This will involve making strategic decisions related to fire safety, waste management, and environmental concerns, contributing to a secure environment for patients, staff, and visitors. Budget management will be a key part of your responsibilities, as you plan and oversee projects to ensure they are completed on time and within budget. You'll also produce reports and updates for internal teams and external stakeholders. Additionally, you'll handle complex estates and facilities issues, resolve conflicts, and drive strategic objectives. Your role will include managing risks related to estates and ensuring that effective controls are in place. If you are interested in a role that combines management and strategic planning with a focus on maintaining high standards in healthcare environments, this position could be a great fit for you.
Person Specification
Qualifications
Essential
- Professional knowledge acquired through a degree plus specialist knowledge and equivalent level of substantial experience in a relevant field e.g. surveying, construction or engineering (or working towards such)
- Membership of professional body/bodies e.g. CIOB, RICS, RIBA, CIBSE, IWFM (BIFM), IHEEM
- Hold NEBOSH (D) or willing to work towards. Hold IOSH (E)
Desirable
- Working towards a masters qualification
- Project management qualification or demonstrated equivalent experience
Experience
Essential
- Experience in delivering high quality customer service (preferably in an estate or facilities environment)
- Ownership of own budget and an ability to deliver services within the defined envelope
- Leadership experience and accountability for performance management
- Experience of implementation and Accountability for policies and procedures within own areas of responsibilities.
- Experience of managing staff including training and development needs, appraisals, sickness and absence, and disciplinary matters.
Knowledge/ Skills
Essential
- Highly developed analytical skills and problem solving ability
- Ability to think and operate strategically with the ability to translate into practical delivery
- Ability to constructively challenge proposed operational and workplace needs to ensure efficient and effective use of resources
Desirable
- Ability to manage work priorities in a rapidly changing environment
- Understanding of diverse business processes and strategy development there may be barriers to acceptance.
Person Specification
Qualifications
Essential
- Professional knowledge acquired through a degree plus specialist knowledge and equivalent level of substantial experience in a relevant field e.g. surveying, construction or engineering (or working towards such)
- Membership of professional body/bodies e.g. CIOB, RICS, RIBA, CIBSE, IWFM (BIFM), IHEEM
- Hold NEBOSH (D) or willing to work towards. Hold IOSH (E)
Desirable
- Working towards a masters qualification
- Project management qualification or demonstrated equivalent experience
Experience
Essential
- Experience in delivering high quality customer service (preferably in an estate or facilities environment)
- Ownership of own budget and an ability to deliver services within the defined envelope
- Leadership experience and accountability for performance management
- Experience of implementation and Accountability for policies and procedures within own areas of responsibilities.
- Experience of managing staff including training and development needs, appraisals, sickness and absence, and disciplinary matters.
Knowledge/ Skills
Essential
- Highly developed analytical skills and problem solving ability
- Ability to think and operate strategically with the ability to translate into practical delivery
- Ability to constructively challenge proposed operational and workplace needs to ensure efficient and effective use of resources
Desirable
- Ability to manage work priorities in a rapidly changing environment
- Understanding of diverse business processes and strategy development there may be barriers to acceptance.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
