Job summary
A great opportunity has arisen to join our professional catering teams at Gloucestershire Hospitals. Each year, our hard working staff prepare, cook and serve over a million meals for patients, staff and visitors from our production kitchen.The role of the catering assistant is to ensure that patients, staff and visitors are provided with an efficient food and beverage service delivered in a polite and courteous manner.
We want people who are passionate about food and as equally passionate about delivering excellent customer service. We are looking for a catering assistant who has experience in cafe and restaurant work and is happy to work afternoons and evenings, hours of work are currently Monday - Friday -13.00-19.00.
Main duties of the job
o Preparation for service, portioning and presentation of meals, checking for Special Diets and liaising with nursing staff to ensure high standards are achieved consistently.
o To undertake general cleaning duties within catering department and associated areas, following safe systems of work and achieving agreed standards
o To wash up cutlery, crockery, utensils, equipment and containers, ensuring a clean and safe food and beverage service is available at all times
o Provide good customer service and build good relationships with our customers, greet customers and approach them in a way that is natural and fits the individual situation
About us
GMS is a forward looking and enterprising organisation with a clear vision for the future of delivering high performing services with a focus on continuous improvement. Our 720-strong team are responsible for developing, maintaining and operating those facilities to support the needs of our staff and customers, and to achieve GMS's vision.
We provide essential facilities management and estates services to Gloucestershire Hospitals NHS Foundation Trust, ensuring a high quality environment for the benefit of staff, visitors and patients. Specialising in healthcare, we have a deep understanding of the sector and what is required to keep non-clinical operations running smoothly, now and in the future.
GMS vision: Together, exceptional every day.
GMS values :
1. excellence: we are proactive, enthusiastic and put the customer first in everything we do
2. inclusive: we work as a team and value everyone's contribution
3. integrity: we are honest, principled and reliable
4. listening: we are welcoming and are interested in other people's thoughts and feelings.
Job description
Job responsibilities
1 At the direction of the Head Chef to prepare and assemble a range of salads, sandwiches, cold buffet items and desserts for patients and retail outlets as per production schedules, ensuring standard recipes and production methods are maintained.
2 To present cold production items in the agreed format for patient services and retail outlets, ensuring high standards of presentation and yield are achieved.
3 To set up cold food displays in retail outlets as agreed with the Dining Room Supervisor/Manager.
4 To undertake general cleaning duties within the catering department and associated areas, following safe systems of work and achieving agreed standards
5 To follow departmental instructions for safe working practices within the department and ward service points and to advise management of faults or hazards with equipment or in working practices so action can be taken
6 To assist in the setting up and clearing down of central plating area. The dishing up of patients meals, ensuring that portioning and presentation are in line with departmental standards, i.e. meals for special diets are correct according to menu cards or instructions from dietitians
7 To co-operate with other members of staff to ensure the efficient and safe operation of the department.
8 To assist in the dispatch and delivery of meals for patients, visitors and staff and collection of meal trolleys from Ward areas.
9 To be responsible for the collection and disposal of waste from ones own specific work area.
10 To report to a supervisor any accident/incident immediately it occurs.
11 To maintain a clean, tidy and professional appearance.
12 To observe the correct use and care of equipment, reporting any damage, malfunction or maintenance requirements to a supervisor.
13 To observe and comply with all elements of personal hygiene with regard to the Food Safety Act and Regulations.
14 To attend any training courses identified as relevant to the post or in an effort to assist personal development.
15 To comply with all Trust Policies, Procedures and initiatives, in particular the Assured Safe Catering document.
16 To ensure that where appropriate all stock is rotated so that, on all occasions, older stock is used first.
17 To accurately complete basic departmental documentation to meet requirements of Food Hygiene, Health and Safety and Financial controls.
Job description
Job responsibilities
1 At the direction of the Head Chef to prepare and assemble a range of salads, sandwiches, cold buffet items and desserts for patients and retail outlets as per production schedules, ensuring standard recipes and production methods are maintained.
2 To present cold production items in the agreed format for patient services and retail outlets, ensuring high standards of presentation and yield are achieved.
3 To set up cold food displays in retail outlets as agreed with the Dining Room Supervisor/Manager.
4 To undertake general cleaning duties within the catering department and associated areas, following safe systems of work and achieving agreed standards
5 To follow departmental instructions for safe working practices within the department and ward service points and to advise management of faults or hazards with equipment or in working practices so action can be taken
6 To assist in the setting up and clearing down of central plating area. The dishing up of patients meals, ensuring that portioning and presentation are in line with departmental standards, i.e. meals for special diets are correct according to menu cards or instructions from dietitians
7 To co-operate with other members of staff to ensure the efficient and safe operation of the department.
8 To assist in the dispatch and delivery of meals for patients, visitors and staff and collection of meal trolleys from Ward areas.
9 To be responsible for the collection and disposal of waste from ones own specific work area.
10 To report to a supervisor any accident/incident immediately it occurs.
11 To maintain a clean, tidy and professional appearance.
12 To observe the correct use and care of equipment, reporting any damage, malfunction or maintenance requirements to a supervisor.
13 To observe and comply with all elements of personal hygiene with regard to the Food Safety Act and Regulations.
14 To attend any training courses identified as relevant to the post or in an effort to assist personal development.
15 To comply with all Trust Policies, Procedures and initiatives, in particular the Assured Safe Catering document.
16 To ensure that where appropriate all stock is rotated so that, on all occasions, older stock is used first.
17 To accurately complete basic departmental documentation to meet requirements of Food Hygiene, Health and Safety and Financial controls.
Person Specification
Qualifications
Essential
- Maths GCSE Level 2 (Training is offered via the ad adult learning via GMS/training department)
- English GCSE Level 2 (Training is offered via the ad adult learning via GMS/training department)
- level 1 or higher- Food Safety Certificate (Training is offered via GMS/training department)
Desirable
Experience
Essential
- Ability to work to deadline and complete tasks
- Be physically fit
- Manual Handling
- Customer Service Skills
Knowledge / Skills
Essential
- Organisational Skills
- Communication Skills
- Ability to use initiative
- "Hands on" flexible approach
- Be able to work as part of a team for GMS and as part of a wider team working with others
Person Specification
Qualifications
Essential
- Maths GCSE Level 2 (Training is offered via the ad adult learning via GMS/training department)
- English GCSE Level 2 (Training is offered via the ad adult learning via GMS/training department)
- level 1 or higher- Food Safety Certificate (Training is offered via GMS/training department)
Desirable
Experience
Essential
- Ability to work to deadline and complete tasks
- Be physically fit
- Manual Handling
- Customer Service Skills
Knowledge / Skills
Essential
- Organisational Skills
- Communication Skills
- Ability to use initiative
- "Hands on" flexible approach
- Be able to work as part of a team for GMS and as part of a wider team working with others
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
