Receptionist

Job summary

Are you an organised and approachable individual looking to make a difference in the lives of others?

We are currently seeking a dedicated Band 2 Receptionist to join our community drug and alcohol team across Aldershot and Basingstoke.

You will be the first point of contact for service users, carers, and professionals visiting our hub. In this varied and rewarding role, you'll support administrative functions and deliver a warm, efficient reception service within a supportive multi-disciplinary team.

Main duties of the job

o Provide a high-quality reception service for service users, families, and external visitors

o Deliver full administrative and secretarial support to the Inclusion team

o Answer calls and respond to enquiries in a professional and confidential manner

o Maintain filing systems and assist with managing correspondence

o Support meetings by preparing documentation and taking minutes as required

o Process incoming and outgoing mail, maintain office stock, and operate petty cash

o Use IT systems (including ILLY and Microsoft packages) to enter data and generate reports

o Work flexibly across our hubs in Aldershot and Basingstoke

About us

Midlands Partnership NHS Foundation Trust is an award winning organisation with over 9000 employees. We are one of the largest integrated Health and Social Care providers, covering services across North & South Staffordshire, Shropshire, Hampshire, Buckinghamshire, Isle of Wight and Essex.

We pride ourselves on the services provided to support with the well-being of all of our employees both physically and mentally and offer counselling support and lifestyle information. Opportunities for flexible working are also available depending on the role.

We encourage career development provided by in house training programs and coaching support.

Demonstrating our strong commitment to equality, diversity and inclusion, and in context of our objective aligned to the growth of diversity across the workforce; we are particularly seeking applications from individuals who may be from under-represented groups, such as black, Asian or other ethnic groups, individuals with a disability, or LGBTQ+ individuals who meet the specific criteria.

We are embedding values based and inclusive recruitment practices to ensure that all applicants, from any backgrounds, have an equal chance of success in achieving a role with us.