Substance Misuse Administrator

Job summary

• Provide a full secretarial service to the team.
• Preserve and uphold confidentiality of all client information.
• Receiving complex or sensitive information, and pass on information to other staff by prioritisation
• Maintain filing systems.
• Word processing - To provide a word processing service to a high standard of accuracy, including the typing of letters, reports and memoranda's. Work to a range of work procedures and practices, some of which are none routine, which require a base level of theoretical knowledge. Required to sit for long periods of time in front of VDU.
• Be responsible for receiving incoming post and deal with any items where appropriate. Bring to the attention of team members any items relevant/appropriate for them to see/action.
• Be familiar with the confidential referral system operated by the team. Supervise the operation of the system.
• Provide callers G.Ps, other professionals, staff relatives, drug users, other agencies with educational information and self-help materials. Take responsibility for monitoring stocks and re-ordering these materials.

Main duties of the job

To effectively communicate and work collaboratively with a range of people including service users, colleagues, prison staffs, external partners/providers to ensure the service users' needs are met.

• To work within and promote an integrated drug and alcohol recovery service.
• To be professional at all times, including whilst representing Inclusion at internal and external events.
• To take part in appropriate training and development; to demonstrate local work routines to new starters or temporary staff.

The post holder as an individual is required to understand their responsibility for respecting and promoting issues of equality diversity and rights in accordance with good practice and legislation.

• responsible for reading, understanding and complying with all relevant trust and statutory policies and procedures including the specific responsibilities related to infection control.
• responsibility of ensuring all required data and information is maintained as per Trust guidelines and policies

To keep up to date records and information for the purpose of internal and external evaluation.

• To provide information and statistics consistent with requirements.
• To prepare and present reports when required to do so.
• Responsible for participation in the trust appraisal process, identifying own/others mandatory professional, supervisory, personal development and training needs. To demonstrate compliance with Inclusion mandatory training.

About us

We believe that the individuals and families who use our services should receive high quality, committed and inclusive services realising all the benefits a modern national NHS organisation can bring. To do this, we need a well-trained and supported workforce and place significant investment in training and development opportunities. We have market-leading opportunities and terms and conditions.

We are proud to have dedicated, passionate and professional staff across our services. We employ a broad spectrum of roles to ensure we meet the needs of those we work with. This includes Doctors, Nurses, Therapists, Allied Health Professionals, Psycho-social Workers, Peer Mentors and Volunteers.

There has never been a better time to join Inclusion (and the Trust); take a look at our Benefits Leaflet to see what else we can offer you.

The Trust works in partnership with the NHS programme 'Step into Health', supporting ex-service personnel into a career in the NHS.

There is free staff parking on site, access to a bistro and free gym access.