Job summary
Please see all our service website: https://leicestersexualhealth.nhs.uk
An exciting opportunity has arisen for a permanent Support Worker position to contribute to the work and development of the Leicester, Leicestershire and Rutland (LLR) Sexual Health Services.
The postholder will work within the well established Prevention and Promotion team within the Leicester, Leicestershire and Rutland Sexual Health Services
This post combines office working with opportunities to attend outreach events within the local community and to identify needs and issues arising from these activities in order to provide relevant information and to signpost to local services.
The post holder will assist the project workers in the delivery of key initiatives within the aims and objectives of the C Card Scheme. The C Card Scheme offers people in Leicester, Leicestershire and Rutland access to free condoms and sexual health information within the Sexual health Service and in over 150 community based venues, including pharmacies, schools, colleges and targeted projects. More information is available on our website: C-Card - Leicester Sexual Health
We are looking to appoint someone who is able to ensure the needs and wishes of service users are at the centre of what we do. You will need to work flexibly to meet the needs of the role occasionally including evenings and weekends.
Car driver preferable as the role includes travel to partner agencies.
Main duties of the job
JOB PURPOSE.
The post holder will support the Sexual Health Service team by providing a comprehensive administrative and clerical service including data inputting and collection and supporting some outreach events.
The post holder will regularly deal with a mixture of routine tasks as required for an efficient and effective service. This includes inputting patient data, visits to partner agencies and attendance at events e.g. C-Card scheme registration events in academic venues.
Excellent interpersonal and communication skills are essential with an ability to deal with confidential patient data and to engage successfully with young people at outreach events. The post holder will be required to demonstrate competence with Microsoft Office packages.
About us
Midlands Partnership University NHS Foundation Trust Inclusion service offers psychological and drug & alcohol services, in the community, and in prisons, and has contracts across the country.
As an organisation we serve a population of 1.5 million and currently employ around 9000 members of staff.
We have a wide range of exciting opportunities for people looking to work in a truly integrated NHS organisation. By joining MPFT you will become part of a team who are empowered and supported to deliver care in a way which is consistent with our values:
- Putting people at the heart of what we do
- Empowering people to improve care and wellbeing
- Delivering better health, better care in partnership
Job description
Job responsibilities
KEY RESPONSIBILITIES
- To open, date stamp, sort, prioritise and distribute correspondence as directed
- To accurately input patient data from patient registration forms for the C-Card scheme, reporting backlogs to the Senior Project Worker
- To update patient information on the system as required
- To assist the Senior Information Analyst with validating service related data
- To send incorrect or incomplete data forms and activity sheets to the Senior Project Worker
- Efficient, timely and accurate data entry in order to meet reporting deadlines, reporting any delays to the Senior Information Analyst and Senior Project Worker
- To provide a full range of office support systems including scanning patient information into electronic patient record system, photocopying, filing and archiving and tracking of files
8. Deal with general enquiries from various agencies both statutory and voluntary in a confidential and sensitive manner. Accurately record any messages and ensure suitable follow up
- Work in conjunction with other administrative roles to ensure adequate office cover
- Maintain strict confidentiality of information concerning patients and sensitive Trust business at all times
- To be responsible for the safety and security of own computer equipment i.e., emails, word documents etc.
- To implement any administrative policies and changes to working practices that may be required and as agreed
- To attend and support the delivery of outreach events, in particular C-Card scheme registration events
- Effective management of resources, assist with the ordering and monitoring of resources to maintain programme delivery as directed by Senior Project Worker
- Maintain concentration when producing reports to a high standard and accurately inputting data
- Combination of sitting, standing, walking is required
- Ability to work independently with minimal supervision where required- however, advice will be available
- To maintain and promote professional standards of behaviour and dress
- To maintain professional and courteous relationships when visiting partners in the community, including pharmacy staff, to deliver appropriate C Card resources and to return confidential C Card data to the service securely.
Job description
Job responsibilities
KEY RESPONSIBILITIES
- To open, date stamp, sort, prioritise and distribute correspondence as directed
- To accurately input patient data from patient registration forms for the C-Card scheme, reporting backlogs to the Senior Project Worker
- To update patient information on the system as required
- To assist the Senior Information Analyst with validating service related data
- To send incorrect or incomplete data forms and activity sheets to the Senior Project Worker
- Efficient, timely and accurate data entry in order to meet reporting deadlines, reporting any delays to the Senior Information Analyst and Senior Project Worker
- To provide a full range of office support systems including scanning patient information into electronic patient record system, photocopying, filing and archiving and tracking of files
8. Deal with general enquiries from various agencies both statutory and voluntary in a confidential and sensitive manner. Accurately record any messages and ensure suitable follow up
- Work in conjunction with other administrative roles to ensure adequate office cover
- Maintain strict confidentiality of information concerning patients and sensitive Trust business at all times
- To be responsible for the safety and security of own computer equipment i.e., emails, word documents etc.
- To implement any administrative policies and changes to working practices that may be required and as agreed
- To attend and support the delivery of outreach events, in particular C-Card scheme registration events
- Effective management of resources, assist with the ordering and monitoring of resources to maintain programme delivery as directed by Senior Project Worker
- Maintain concentration when producing reports to a high standard and accurately inputting data
- Combination of sitting, standing, walking is required
- Ability to work independently with minimal supervision where required- however, advice will be available
- To maintain and promote professional standards of behaviour and dress
- To maintain professional and courteous relationships when visiting partners in the community, including pharmacy staff, to deliver appropriate C Card resources and to return confidential C Card data to the service securely.
Person Specification
Essential
Essential
- Good standard of general education including GCSE English or equivalent
- Experience of working and interacting with young people and adults in a front facing role
- Experience of producing accurate documents and reports to a high standard
- Previous experience of data inputting
- An understanding of the importance of effective team working
- An understanding of the role of confidentiality
- High level of communication skills, both verbal and written
- Proficient in the use of Microsoft Office packages inc Word, Excel etc
- Ability to meet travel requirements of the role including travelling to event sites and partner agencies if required
Desirable
- RSA typing or equivalent
- Experience of providing reception services
- Car driver with means to travel preferred
Person Specification
Essential
Essential
- Good standard of general education including GCSE English or equivalent
- Experience of working and interacting with young people and adults in a front facing role
- Experience of producing accurate documents and reports to a high standard
- Previous experience of data inputting
- An understanding of the importance of effective team working
- An understanding of the role of confidentiality
- High level of communication skills, both verbal and written
- Proficient in the use of Microsoft Office packages inc Word, Excel etc
- Ability to meet travel requirements of the role including travelling to event sites and partner agencies if required
Desirable
- RSA typing or equivalent
- Experience of providing reception services
- Car driver with means to travel preferred
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
