Healthcare Support Worker

Job description

Job responsibilities

To work as an integral part of the sexual health team under the direction of the Nurse Team Leader to promote contraception and sexual health issues ensuring the wellbeing of patients

Assist in clinic sessions as directed by the Nurse Team Leader to ensure the smooth running of the clinics.

To participate in planned procedures and prescribed care for patients under the direction of medical and nursing colleagues, which includes preparing for and assisting clinicians with Intra-uterine device fittings/removals, implant insertion/removal, swab sample taking and Cervical Cytology.

To act as a chaperone for clinical staff offering intimate examinations to patients as and when necessary.

To undertake condom teaching and advice to patients promoting safe sex issues including prevention of pregnancy and sexually transmitted infections.

To promote healthy lifestyles in all aspects of delivering the sexual health Service, to ensure holistic care is undertaken.

To support nursing and medical colleagues in the delivery of the cytology screening programme to adhere to Government policy. To actively support in obtaining urine or vulvo-vaginal specimens from patients ensuring process for collection completed .Act as an advocate to young people within the sexual health settings and different venues, through the delivery of effective support and information, and thus enabling them to make the appropriate choices and decisions

Undertake an annual personal development review with the Nurse Team Lead and agree a Personal Development Plan to ensure that the job description is accurate and reflects any role changes required to meet the needs of the service, and identifies any necessary training requirements.

To support and act as good role model for new Healthcare Support Workers within the service.

Participate in induction programmes for new service staff and training programmes for students, to ensure that all aspects of service delivery are conveyed.

Participate in clinical supervision as directed by Trust policy, to ensure access to ongoing personal support.

To liaise with all other professionals and agencies, building partnerships to promote health across other services wherever possible, to benefit patients and communities.

To participate in and attend staff meetings, and engage in working parties as required, to ensure timely access to information and be a part of the decisionmaking process of the service.

Work within limitations of the role using own initiative when and where appropriate.

To undertake duties in a timely way, maximising the quality of the service.

To adhere to clinical practices, policies, procedures and guidelines that pertain to the Specialist & Family Services Directorate, ratified by Midlands Partnership NHS Foundation Trust, to maximise the quality of service provision.

To assist with investigation of complaints in accordance with agreed policies and procedures, to ensure compliance with Trust policy.

To act in accordance with Child Protection policies and attend updates to maximise the safety of patients.

To be aware of and comply with all appropriate Trust policies and procedures, to enable safe and effective working practices.

Recognise and understand the need for maintaining confidentiality at all times, to respect the individual needs of the patients.

Accurately complete laboratory forms as directed by nursing and medical staff, to meet record keeping audit standards.

Participate in audit as directed, to promote service development.

Identify and order clinical supplies as directed to ensure accurate and appropriate stock levels are maintained

Contributes to updating patient records on Inform.

Frequent moderate effort for several short periods will be required

Frequent concentration; work pattern predictable/unpredictable - Concentration required for clinical care procedures. Unpredictable when responding to emergency situations

May be exposed to Occasional highly distressing or emotional circumstances

Will be exposed to Occasional highly unpleasant conditions/ Some exposure to hazards e.g. body fluids;

Person Specification

Essential

Essential

• NVQ Level 3 in Care or working towards
• Good standard of general education including GCSE English (or equivalent level of qualification)
• Phlebotomy qualification

Desirable

• Working with young people
• Previous experience of working in sexual health services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Inclusion

Address

Severnfields Health village

Shrewsbury

SY1 4RQ

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)