QE Facilities

Dispensing Assistant

The closing date is 18 August 2025

Job summary

To undertake the duties of a Pharmacy Dispensing Assistant and contribute to the delivery of QEF Pharmacy Services, as part of an ambitious, efficient and patient focused team.

Main duties of the job

The main duties of this role include;

  • Dispensing of prescriptions and orders presented to the QE Facilities Outpatient Pharmacy including specialty medicines such as Oral Chemotherapy, IVF and Hepatitis C.
  • Undertake appropriate training and demonstrate competency in the use of the JAC Pharmacy Support System for stock ordering and stock control.
  • Assist in the Pharmacy Counter reception duties e.g. prescription reception and transfer, as per the QEF Outpatient Pharmacy Standard Operating Procedure.

About us

QE Facilities (QEF) is a wholly owned subsidiary company of Gateshead Health NHS Foundation Trust (GHNT), based in the North East of England.

We provide a range of non- clinical services to GHNT and other NHS organisations. Our services include: estates, facilities services, procurement, medical engineering and devices, endoscopy decontamination and sterile services, transport, out-patient pharmacy, and prevention & management of violence & aggression training (PMVA).

In addition we provide consultancy services, advising clients on all aspects of establishing a subsidiary company within an NHS body to the provision of VAT compliance advice.

QE Facilities work to their own Terms and Conditions and these are not the same as Gateshead Health NHS Foundation Trust Terms and Conditions. This is not an Agenda for Change Pay Rate.

We do not hold a sponsorship licence and are unable to offer employment under any sponsorship arrangement.

Details

Date posted

04 August 2025

Pay scheme

Other

Salary

£25,513 a year

Contract

Permanent

Working pattern

Part-time

Reference number

QEF-297-7377945

Job locations

QE Hospital

Sheriff Hill

Gateshead

NE9 6SX


Job description

Job responsibilities

  1. Work with the QE Facilities Pharmacy team to deliver a high quality and patient focused service.
  2. Support the dispensing of prescriptions and orders presented to the QE Facilities Outpatient Pharmacy including specialty medicines such as Oral Chemotherapy, IVF and Hepatitis C.
  3. Provide smoking advice and support to the Gateshead Stop Smoking Service.
  4. Provide rotational support to our Outpatient Dispensary, Homecare Pharmacy and Wholesale Pharmacy site.
  5. Support the Pharmacy Manager to maintain and work within the legal and regulatory standards of a GPhC registered Pharmacy and a Wholesale Distribution Authority (WDA) registered site.
  6. Support the Pharmacy Manager to promote a strong relationship with the Trust and other key stakeholders e.g. CCG and local Trusts.
  7. Undertake appropriate training and demonstrate competency in the use of the JAC Pharmacy Support System for stock ordering and stock control.
  8. Understand the importance of booking stock to the correct patient and cost centre and to maintain accurate Patient Medication Records (PMR).
  9. Participate in the required stock taking procedures and resolve and report any stock discrepancies to the appropriate person.
  10. Assist in the Pharmacy Counter reception duties e.g. prescription reception and transfer, as per the QEF Outpatient Pharmacy Standard Operating Procedure.
  11. Be qualified and demonstrate competency when providing advice to the public and in making appropriate recommendations when selling Over the Counter medicines.
  12. Undertake appropriate training and demonstrate competency in the use of the counter cash drawer, processing cash and card payments and be able to reconcile cash takings on a daily basis.
  13. Follow and support the principles and scope of the Pharmacy Quality policy
  14. Understand and work to deliver the QEF Pharmacy Key Performance Indicator (KPI) targets.
  15. Offer professional insight to help enhance the continuous development of the service.
  16. Supervise the work of less experienced and less qualified staff;
  17. Maintain and develop personal knowledge and skills.
  18. Agree individual objectives at appraisal and performance review meetings with line manager.
  19. Work with line manager to identify individual training needs and establish a Personal Development Plan.

Job description

Job responsibilities

  1. Work with the QE Facilities Pharmacy team to deliver a high quality and patient focused service.
  2. Support the dispensing of prescriptions and orders presented to the QE Facilities Outpatient Pharmacy including specialty medicines such as Oral Chemotherapy, IVF and Hepatitis C.
  3. Provide smoking advice and support to the Gateshead Stop Smoking Service.
  4. Provide rotational support to our Outpatient Dispensary, Homecare Pharmacy and Wholesale Pharmacy site.
  5. Support the Pharmacy Manager to maintain and work within the legal and regulatory standards of a GPhC registered Pharmacy and a Wholesale Distribution Authority (WDA) registered site.
  6. Support the Pharmacy Manager to promote a strong relationship with the Trust and other key stakeholders e.g. CCG and local Trusts.
  7. Undertake appropriate training and demonstrate competency in the use of the JAC Pharmacy Support System for stock ordering and stock control.
  8. Understand the importance of booking stock to the correct patient and cost centre and to maintain accurate Patient Medication Records (PMR).
  9. Participate in the required stock taking procedures and resolve and report any stock discrepancies to the appropriate person.
  10. Assist in the Pharmacy Counter reception duties e.g. prescription reception and transfer, as per the QEF Outpatient Pharmacy Standard Operating Procedure.
  11. Be qualified and demonstrate competency when providing advice to the public and in making appropriate recommendations when selling Over the Counter medicines.
  12. Undertake appropriate training and demonstrate competency in the use of the counter cash drawer, processing cash and card payments and be able to reconcile cash takings on a daily basis.
  13. Follow and support the principles and scope of the Pharmacy Quality policy
  14. Understand and work to deliver the QEF Pharmacy Key Performance Indicator (KPI) targets.
  15. Offer professional insight to help enhance the continuous development of the service.
  16. Supervise the work of less experienced and less qualified staff;
  17. Maintain and develop personal knowledge and skills.
  18. Agree individual objectives at appraisal and performance review meetings with line manager.
  19. Work with line manager to identify individual training needs and establish a Personal Development Plan.

Person Specification

Qualifications

Essential

  • NVQ Level 2 Pharmacy Dispenser

Knowledge

Essential

  • Knowledge of the Laws, Guidelines and Standards relating to the supply of medicines from a GPhC registered Pharmacy
  • Demonstrate excellent communication skills. Ability to explain clearly and listen to members of the public and other healthcare professionals.
  • Demonstrate excellent Customer skills
  • Demonstrate an appropriate level of IT skills
  • Demonstrate appropriate level of organisational skills

Experience

Essential

  • 1 year minimum - Community or hospital pharmacy dispenser
Person Specification

Qualifications

Essential

  • NVQ Level 2 Pharmacy Dispenser

Knowledge

Essential

  • Knowledge of the Laws, Guidelines and Standards relating to the supply of medicines from a GPhC registered Pharmacy
  • Demonstrate excellent communication skills. Ability to explain clearly and listen to members of the public and other healthcare professionals.
  • Demonstrate excellent Customer skills
  • Demonstrate an appropriate level of IT skills
  • Demonstrate appropriate level of organisational skills

Experience

Essential

  • 1 year minimum - Community or hospital pharmacy dispenser

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

QE Facilities

Address

QE Hospital

Sheriff Hill

Gateshead

NE9 6SX


Employer's website

https://www.qefacilities.co.uk/ (Opens in a new tab)

Employer details

Employer name

QE Facilities

Address

QE Hospital

Sheriff Hill

Gateshead

NE9 6SX


Employer's website

https://www.qefacilities.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Pharmacy Manager

Alice Aitken

alice.aitken3@nhs.net

01914452031

Details

Date posted

04 August 2025

Pay scheme

Other

Salary

£25,513 a year

Contract

Permanent

Working pattern

Part-time

Reference number

QEF-297-7377945

Job locations

QE Hospital

Sheriff Hill

Gateshead

NE9 6SX


Supporting documents

Privacy notice

QE Facilities's privacy notice (opens in a new tab)