QE Facilities

Security Officer

The closing date is 24 June 2025

Job summary

To act as part of a Healthcare Security Team that delivers patient and staff safety support, car park customer services, crime prevention patrols and Facilities support services.

Main duties of the job

  • To carry out internal and external patrols of all Gateshead Health NHS Foundation Trust premises to deter crime, vandalism and acts of violence against Trust staff and assets.
  • To respond to all patient and staff safety incidents.
  • CCTV operation and monitoring including the processing of data requested by the Police for client approval.
  • To provide an on-site and off-site alarm response service.
  • The support and management of clinically related challenging behaviour.
  • To complete comprehensive incident reports and associated assignment documentation.
  • To liaise with Police as required for incident management.
  • To provide escort duties if and when required.
  • To provide general assistance to all staff, visitors and patients.
  • The operation of all car parking systems including barrier management and first line response fault fixing, consumable replenishment and the collections of takings.
  • Report building defects to ensure remedial action is taken

About us

QE Facilities (QEF) is a wholly owned subsidiary company of Gateshead Health NHS Foundation Trust (GHNT), based in the North East of England.

We provide a range of non- clinical services to GHNT and other NHS organisations. Our services include: estates, facilities services, procurement, medical engineering and devices, endoscopy decontamination and sterile services, transport, out-patient pharmacy, and prevention & management of violence & aggression training (PMVA).

In addition we provide consultancy services, advising clients on all aspects of establishing a subsidiary company within an NHS body to the provision of VAT compliance advice.

QE Facilities work to their own Terms and Conditions and these are not the same as Gateshead Health NHS Foundation Trust Terms and Conditions. This is not an Agenda for Change Pay Rate.

We do not hold a sponsorship licence and are unable to offer employment under any sponsorship arrangement.

Details

Date posted

10 June 2025

Pay scheme

Other

Salary

£23,875 a year

Contract

Permanent

Working pattern

Full-time

Reference number

297-QEF-7198478

Job locations

Queen Elizabeth Hopsital

Queen Elizabeth Hospital

Newcastle Gateshead

NE9 6SX


Job description

Job responsibilities

Develop and maintain a good rapport with Service Users - Nursing/Clinical Staff, Patients and Relatives being polite and courteous at all times.

Ability to work individually and as part of the wider team.

Maintain confidentiality at all times

Attend staff meetings and communication briefs as required

Job description

Job responsibilities

Develop and maintain a good rapport with Service Users - Nursing/Clinical Staff, Patients and Relatives being polite and courteous at all times.

Ability to work individually and as part of the wider team.

Maintain confidentiality at all times

Attend staff meetings and communication briefs as required

Person Specification

Lincensing and certification

Desirable

  • SIA Badge

Experience

Desirable

  • Experience in Security
Person Specification

Lincensing and certification

Desirable

  • SIA Badge

Experience

Desirable

  • Experience in Security

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

QE Facilities

Address

Queen Elizabeth Hopsital

Queen Elizabeth Hospital

Newcastle Gateshead

NE9 6SX


Employer's website

https://www.qefacilities.co.uk/ (Opens in a new tab)

Employer details

Employer name

QE Facilities

Address

Queen Elizabeth Hopsital

Queen Elizabeth Hospital

Newcastle Gateshead

NE9 6SX


Employer's website

https://www.qefacilities.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Acting Head of Porters and Security

Andrew Chikungwa

andrew.chikungwa@nhs.net

01914458518

Details

Date posted

10 June 2025

Pay scheme

Other

Salary

£23,875 a year

Contract

Permanent

Working pattern

Full-time

Reference number

297-QEF-7198478

Job locations

Queen Elizabeth Hopsital

Queen Elizabeth Hospital

Newcastle Gateshead

NE9 6SX


Supporting documents

Privacy notice

QE Facilities's privacy notice (opens in a new tab)