Job summary
An exciting opportunity has arisen to join the QE Facilities domestic service team.
The role of Domestic services manager is integral to the day-to-day operational success of the domestic services team. The role of Domestic services manager will have overall responsibility for the delivery of a range of in house and contracted cleaning services. This role is responsible for the delivery of a quality assurance process, which ensures that the national cleaning standards are met. This offers an exciting opportunity to manage a large team of clinical cleaners within a dynamic and fast paced working environment responsive to the changing needs of the trust.
The successful candidate will ideally have a minimum of 2 years management experience within a clinical cleaning environment.
QE Facilities is a wholly owned subsidiary of Gateshead Health NHS Foundation Trust and offers its own Terms and Conditions.
You will be able to find a full Job description and person specification attached, for additional Information contact Ashleigh Williams, Head of Decontamination ashleigh.williams4@nhs.net
For shortlisted candidates, interviews will be held on Friday 2nd February.
Main duties of the job
- To be responsible for the overall control and organisation of the domestic services department.
- To ensure domestic services complies with legislation at all times.
- Lead on the identification and implementation of operational efficiencies with service users and support associated communication with senior managers.
- Understand and support staff in the full range of domestic duties, while taking responsibility for providing a safe working environment conducive to operational requirements and the wellbeing of staff , including manual handling requirements, supervision and work allocation of others.
- Supervise, record and analyse production activity and strive to ensure KPI's are met.
- To be the delegated budget holder and to exercise effective budgetary control access ensuring domestic services are contained within pre-determined targets.
- To identify opportunities for reducing cost and increasing revenues as directed by senior management team.
- To ensure departmental compliance with health and safety.
- Attend meetings with service users, infection prevention etc. as required.
- Attend budget meetings and review budget reports both pay and non-pay monthly accounting for any under or overspends.
- Responsible for ensuring all KPI and metric targets are met.
- Lead on any investigations relating to complaints raised against the service.
- To maintain appropriate staff records.
- Be responsible for ensuring departmental sickness absence is monitored in line with policy
About us
QE Facilities (QEF) is a wholly owned subsidiary company of Gateshead Health NHS Foundation Trust (GHNT), based in the North East of England.
We provide a range of non- clinical services to GHNT and other NHS organisations. Our services include: estates, facilities services, procurement, medical engineering and devices, endoscopy decontamination and sterile services, transport, out-patient pharmacy, and prevention & management of violence & aggression training (PMVA).
In addition we provide consultancy services, advising clients on all aspects of establishing a subsidiary company within an NHS body to the provision of VAT compliance advice.
QE Facilities work to their own Terms and Conditions and these are not the same as Gateshead Health NHS Foundation Trust Terms and Conditions. This is not an Agenda for Change Pay Rate.
Job description
Job responsibilities
- Plan own workload and perform with minimal managerial direction.
- Assist in the development and implementation of new guidance or processes.
- Use knowledge and skills when making decisions with regards to daily operational duties.
- Monitor and control resources and materials and take appropriate action in relation to deficits, support the evaluation of new products.
- Clearly communicate with all levels of organisational staff.
- Take responsibility for the security of the departments, equipment and associated cleaning chemicals.
- Actively participate in the appraisal process within the departments and encourage personal development of colleagues including mandatory requirements.
- Utilise the functionality of suitable IT software within the Trust and ensure necessary databases are used in accordance with Information Governance and data protection etc. lead works to towards unifying decontamination software.
Job description
Job responsibilities
- Plan own workload and perform with minimal managerial direction.
- Assist in the development and implementation of new guidance or processes.
- Use knowledge and skills when making decisions with regards to daily operational duties.
- Monitor and control resources and materials and take appropriate action in relation to deficits, support the evaluation of new products.
- Clearly communicate with all levels of organisational staff.
- Take responsibility for the security of the departments, equipment and associated cleaning chemicals.
- Actively participate in the appraisal process within the departments and encourage personal development of colleagues including mandatory requirements.
- Utilise the functionality of suitable IT software within the Trust and ensure necessary databases are used in accordance with Information Governance and data protection etc. lead works to towards unifying decontamination software.
Person Specification
Knowledge
Essential
- Exceptional communication skills
- Knowledge and experience of PLACE
- Ability to manage staff
- Ability to work unsupervised and on own initiative and plan work taking into account the needs of the service users
- Able to show a high degree of self-motivation and discipline as required in a front line service team
- Good IT skills
- Knowledge and experience of managing infection control
Experience
Essential
- Minimum of 2 years' experience in people management role
- Excellent analytical skills combined with a comprehensive knowledge of clinical cleaning within a healthcare environment
- Knowledge and experience of relevant legislations, national standards, professional and other guidelines, procedures and practices e.g. Health and Safety, RIDDOR, COSHH
Qualifications
Essential
- Educated to degree level or equivalent experience within clinical cleaning within a healthcare environment (Minimum of 2 years' experience of working at management level within a clinical cleaning environment)
- Willingness to attend courses to gain qualifications in relation to the role
- Management Qualification
Desirable
- Evidence of continual professional development
Person Specification
Knowledge
Essential
- Exceptional communication skills
- Knowledge and experience of PLACE
- Ability to manage staff
- Ability to work unsupervised and on own initiative and plan work taking into account the needs of the service users
- Able to show a high degree of self-motivation and discipline as required in a front line service team
- Good IT skills
- Knowledge and experience of managing infection control
Experience
Essential
- Minimum of 2 years' experience in people management role
- Excellent analytical skills combined with a comprehensive knowledge of clinical cleaning within a healthcare environment
- Knowledge and experience of relevant legislations, national standards, professional and other guidelines, procedures and practices e.g. Health and Safety, RIDDOR, COSHH
Qualifications
Essential
- Educated to degree level or equivalent experience within clinical cleaning within a healthcare environment (Minimum of 2 years' experience of working at management level within a clinical cleaning environment)
- Willingness to attend courses to gain qualifications in relation to the role
- Management Qualification
Desirable
- Evidence of continual professional development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
