Head of Technology Security and Endpoint Management

Innovate Healthcare Services

Information:

This job is now closed

Job summary

We are recruiting to the position of Head of Technology Security and Endpoint Management, this is a key leadership role in our Technology Services directorate. The successful applicant will be responsible for leading and building a team who deliver enterprise-class endpoint and security management services to over 13 thousand clients across our customer base of four healthcare providers in Warwickshire and the surrounding area.

While your current or previous roles may not have been focused on endpoint security and management, your broad technical knowledge of at scale Windows environments will allow you to hit the ground running and professional development focused on enterprise-class security will be provided for the successful candidate.

For this role, it is important that candidates are within a reasonable commuting distance of Nuneaton and Warwick, or willing to arrange overnight accommodation locally, as on-site presence will be required on frequent occasions. For absolute clarity, and to avoid disappointment, the role is not suitable for persons who wish to work entirely on a remote basis.

Main duties of the job

Key responsibilities include:

Managing the full endpoint lifecycle

Managing endpoint security services and supporting platforms

Leading, motivating and developing a high-performance team

Key deliverables will include:

Implementing a zero-touch endpoint delivery process with a focus on seamless and high-quality user self-service

Managing complexity and maintaining a secure and stable computing environment

Increasing automation in endpoint setup and cyber incident prevention / response

Strategic planning and horizon scanning in an ever-changing security environment

About us

As a growing company, Innovate has a range of benefits and opportunities to enable individuals to grow and experience a range of new challenges. Innovate has a commitment to develop staff and provide a supportive work life balance. Innovate is a staff led company, with a mission to provide the best technology solutions and support to our Trusts.

At Innovate, we recognise the benefits of transferable skills and a desire to learn. We encourage anyone who is interested in this role to get in touch, even if you do not meet all stated criteria.

Innovate is able to offer NHS Terms and Conditions for staff currently employed within the NHS or within the last 12 months

Please note, we may close this vacancy earlier than the stated closing date if we receive a high number of applications.

Date posted

04 March 2025

Pay scheme

Other

Salary

£55,056 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

M9203-25-0006

Job locations

Warwick Hospital

Lakin Road

Warwick

Warwickshire

CV34 5BW


The George Eliot Hospital Nhs Trust

College Street

Nuneaton

Warwickshire

CV10 7DJ


Job description

Job responsibilities

Under the direction of the Associate Director of Technology Services, you and your team will oversee various aspects of our managed technology platforms and supporting infrastructure. By delivering exemplary service, you will ensure that Innovate remains the preferred technology systems and services provider for our stakeholders and customers across Warwickshire and the surrounding counties.

  • Providing stable and secure cyber security systems, infrastructure, and related services.
  • Managing the entire endpoint lifecycle from pre-purchase through to disposal.
  • Monitoring key performance indicators (KPIs) to assess service delivery success and fostering a culture of continuous improvement.
  • Overseeing the motivation, performance, and capacity management of the Security and Endpoint team in a changing environment to maximise their contribution concerning forecasted work and resource commitments.

Embedding service improvement and excellence into our organisational culture.

For full job description details, please see document attached.

Job description

Job responsibilities

Under the direction of the Associate Director of Technology Services, you and your team will oversee various aspects of our managed technology platforms and supporting infrastructure. By delivering exemplary service, you will ensure that Innovate remains the preferred technology systems and services provider for our stakeholders and customers across Warwickshire and the surrounding counties.

  • Providing stable and secure cyber security systems, infrastructure, and related services.
  • Managing the entire endpoint lifecycle from pre-purchase through to disposal.
  • Monitoring key performance indicators (KPIs) to assess service delivery success and fostering a culture of continuous improvement.
  • Overseeing the motivation, performance, and capacity management of the Security and Endpoint team in a changing environment to maximise their contribution concerning forecasted work and resource commitments.

Embedding service improvement and excellence into our organisational culture.

For full job description details, please see document attached.

Person Specification

What we are looking for in our people

Essential

  • A commitment to excellence in service delivery and customer satisfaction
  • Exceptional leadership skills, with the ability to develop, inspire, and motivate teams of technology specialists

Experience

Essential

  • Extensive and proven experience in leading teams of technology specialists
  • Broad exposure to technology security and system management platforms on an enterprise scale
  • Significant experience with automated software, mobile, and OS delivery platforms at an enterprise level
Person Specification

What we are looking for in our people

Essential

  • A commitment to excellence in service delivery and customer satisfaction
  • Exceptional leadership skills, with the ability to develop, inspire, and motivate teams of technology specialists

Experience

Essential

  • Extensive and proven experience in leading teams of technology specialists
  • Broad exposure to technology security and system management platforms on an enterprise scale
  • Significant experience with automated software, mobile, and OS delivery platforms at an enterprise level

Employer details

Employer name

Innovate Healthcare Services

Address

Warwick Hospital

Lakin Road

Warwick

Warwickshire

CV34 5BW


Employer's website

https://www.innovatehs.co.uk/ (Opens in a new tab)

Employer details

Employer name

Innovate Healthcare Services

Address

Warwick Hospital

Lakin Road

Warwick

Warwickshire

CV34 5BW


Employer's website

https://www.innovatehs.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Associate Director Technology Services

Mike Conlon

mike.conlon@innovatehs.co.uk

Date posted

04 March 2025

Pay scheme

Other

Salary

£55,056 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

M9203-25-0006

Job locations

Warwick Hospital

Lakin Road

Warwick

Warwickshire

CV34 5BW


The George Eliot Hospital Nhs Trust

College Street

Nuneaton

Warwickshire

CV10 7DJ


Supporting documents

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