3767 - Quality Assurance Officer

Job summary

Interview Date: 17th December 2025

The Quality Assurance Officer is a key member of Barnsley Facilities Services (BFS), working at the heart of Estates & Facilities to ensure patients, visitors and staff experience a safe, clean and well-managed environment. In this highly varied and engaging role, you will support both in-house services and outsourced contracts by monitoring performance, auditing standards and helping drive continuous improvement across the E&F services. With a particular focus on the National Cleaning Standards, you will champion quality, compliance and excellent customer experience, helping managers enhance service delivery across the Trust. Ideal candidates will bring strong attention to detail, excellent communication skills and the confidence to work across departments. The role requires a confident user of IT applications, with the ability to troubleshoot issues, provide system administration support and apply problem-solving skills across a range of digital platforms. If you're enthusiastic, organised and committed to high standards, this role offers the opportunity to contribute directly to patient experience and organisational improvement within a supportive and collaborative team.

Main duties of the job

The Quality Assurance Officer ensures the effective monitoring, auditing and reporting of Estates & Facilities services across BFS. The post holder updates and administers CAFM systems, coordinates audit schedules, delivers minor works projects, manages PAT testing data, contributes to continuous improvement initiatives, produces periodic and ad hoc reports for management, analyses data to identify trends, updates property and asset registers following changes, and amends PPM schedules under instruction of the Estates Team. The purpose of this role is to assure service quality, strengthen compliance, and help deliver a safe, efficient and patient-focused environment across the Trust.

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link on the right hand side of the advert to check your eligibility, please note that Level A entry roles are no longer eligible for sponsorship.

About us

BFS Reserves the right to close this position early.

Operating as a Wholly Owned Subsidiary to Barnsley Hospital NHS Foundation Trust, BFS has over 40 years heritage in providing high quality estates, facilities, procurement services and Outpatient pharmaceutical services to the healthcare sector. With a turnover of over £50m per annum, we take pride in our people, the quality of our work and in making financial contributions back into the NHS, supporting our patients and staff to deliver front line patient services.

BFS are passionate about providing essential facilities and healthcare support services. Our highly skilled and experienced leading professionals take pride in what they do, delivering world-class services and best-in-class NHS standards.

We believe in our people, and our ethos is to put our customers and team at the heart of everything we do.

Our vision is to provide quality essential services, growing for the ultimate benefit of public healthcare and beyond.

Barnsley Hospital NHS Foundation Trust and Barnsley Facilities Services (BFS) are committed to promoting equality of opportunity and fair treatment to all applicants regardless of race, nationality, ethnic origin, gender, marital status, mental or physical disability, religion or belief, sexual orientation, age or offending history.

The cost of the DBS (criminal records check) will be met by the successful candidate(s) through salary deduction.