Hotel Services Assistant

City Hospitals Independent Commercial Enterprises Ltd (CHoICE)

Information:

This job is now closed

Job summary

South Tyneside District Hospital is looking to recruit 2 Hotel Services Assistants who will be required to work and provide cover for the following departments:

Laundry (delivering linen on-site and assisting in the linen room) 06.00-14.00

Transport (Courier Driver delivering and collecting various mail across Tyne & Wear) 07.30-15.30

A full clean UK driving licence is required. A flexible approach to work and work routine is essential as you will be expected to cover several different areas/roles, possibly in the same day. Your work base will be South Tyneside. This is a cover role. You will provide cover for linen & laundry & transport during holidays and sickness absence. On some occasions you may be required to support the delivery and collection of patient food trolleys.

Starting Salary £11.45 per hour plus enhancements

27 Days annual leave and up to 8 bank holidays (pro-rata)

Main duties of the job

To be flexible on a day to day basis moving area to area and across departments (within laundry and transport)

Drive Trust vehicle delivering and collecting mail, samples and patient notes etc.

Store and deliver linen across the South Tyneside site to wards and departments

To provide transport services across to South Tyneside, and local GPS, Clinics and hospitals, according to an agreed schedule and ad hoc items

Must adhere to speed limits and road signage. There is no time pressure or expectation to drive above the speed limit or break and road traffic regulations. Feedback to General Office any difficulties or problems when time is an issue.

Daily routine checks to vehicle, reporting any faults or requirements as necessary

Delivery linen to wards throughout South Tyneside District Hospital

Assist with linen storage when deliveries arrive

About us

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

City Hospitals Independent Commercial Enterprises Ltd (CHoICE - trading since 2014) is a wholly owned subsidiary company of South Tyneside & Sunderland NHS Foundation Trust (STSFT). Based at Sunderland Royal Hospital, providing a full range of Facilities Management, Procurement and Outpatient Pharmacy services. We employ around 650 staff in a wide range of functions, ranging from cleaners, porters, engineers, procurement specialists and pharmacists.

Commitment, Care and Compassion- our Team contribute to the overall hospital environment, providing safe, secure and comfortable facilities for access by patients, staff and visitors. CHoICE is an exciting place to work that will provide you with an opportunity to grow and develop. Many of our staff work flexibly, including part-time and we are committed to offering flexible approaches to work where possible. We provide a range of benefits including Fitness Centre (SRH), cycle to work scheme and access to a Childcare Co-ordinator to help staff with childcare arrangements.

We welcome all applications regardless of peoples race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under-represented groups.

Date posted

23 May 2024

Pay scheme

Other

Salary

£23,881 a year PRO RATA FOR PART TIME

Contract

Permanent

Working pattern

Part-time

Reference number

M9155-Z-EA-0524-06

Job locations

South Tyneside District Hospital

Harton Lane

South Shields

Tyne And Wear

NE34 0PL


Job description

Job responsibilities

This role is a generic and flexible role designed to work across Hotel Services specifically: Laundry to complete linen deliveries (Hours currently between 05.30-13.30) Transport to provide a courier service to various location across Tyne & Wear (Hours currently between 07.30-15.30) Drive Company vehicle delivering and collecting mail, samples and patient notes etc. To provide an effective and efficient transport service which delivers and collects such items as post, medical records, lab stores, sterile supplies, furniture, computer and office equipment and transportation of staff and patients. Ensure delivery of urgent appointment letter/ cancellations and drugs, prescriptions, medical gases and personal belongings to patients homes e.g. patients residence, Care Home, Residential Home Store and deliver linen to wards and departments. Be part of the linen team actively support linen colleagues adopting a flexible attitude and approach to work Be ready to change deliveries and collections to suit the linen service Be polite and courteous when delivering to clinical areas, supporting and assisting where necessary. The linen delivery and collection is the sole responsibility of the linen team

PLEASE SEE JOB DESCRIPTION FOR FURTHER DETAILS

Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visitGov.UKfor further information

Job description

Job responsibilities

This role is a generic and flexible role designed to work across Hotel Services specifically: Laundry to complete linen deliveries (Hours currently between 05.30-13.30) Transport to provide a courier service to various location across Tyne & Wear (Hours currently between 07.30-15.30) Drive Company vehicle delivering and collecting mail, samples and patient notes etc. To provide an effective and efficient transport service which delivers and collects such items as post, medical records, lab stores, sterile supplies, furniture, computer and office equipment and transportation of staff and patients. Ensure delivery of urgent appointment letter/ cancellations and drugs, prescriptions, medical gases and personal belongings to patients homes e.g. patients residence, Care Home, Residential Home Store and deliver linen to wards and departments. Be part of the linen team actively support linen colleagues adopting a flexible attitude and approach to work Be ready to change deliveries and collections to suit the linen service Be polite and courteous when delivering to clinical areas, supporting and assisting where necessary. The linen delivery and collection is the sole responsibility of the linen team

PLEASE SEE JOB DESCRIPTION FOR FURTHER DETAILS

Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visitGov.UKfor further information

Person Specification

Experience

Essential

  • Range of routine work procedures requiring on-the-job training
  • Experience with working with the general public

Desirable

  • Experience of Catering / linen / driving work
  • Experience of working in a hospital environment

Skills and Knowledge

Essential

  • Ability to work both as part of a team and independently
  • Ability to communicate effectively with patients, staff and visitors

Desirable

  • Knowledge of food service or domestic work
  • Flexible approach to tasks and hours of work, including weekends, shift patterns and public holidays

Physical Skills

Essential

  • Requirement for walking, lifting and bending throughout each day, moving objects in accordance with manual handling training
  • Requirement to travel as part of the job

Qualifications

Essential

  • Basic Numeracy and Literacy education
  • Full UK Driving Licence - Class C driving license
Person Specification

Experience

Essential

  • Range of routine work procedures requiring on-the-job training
  • Experience with working with the general public

Desirable

  • Experience of Catering / linen / driving work
  • Experience of working in a hospital environment

Skills and Knowledge

Essential

  • Ability to work both as part of a team and independently
  • Ability to communicate effectively with patients, staff and visitors

Desirable

  • Knowledge of food service or domestic work
  • Flexible approach to tasks and hours of work, including weekends, shift patterns and public holidays

Physical Skills

Essential

  • Requirement for walking, lifting and bending throughout each day, moving objects in accordance with manual handling training
  • Requirement to travel as part of the job

Qualifications

Essential

  • Basic Numeracy and Literacy education
  • Full UK Driving Licence - Class C driving license

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

City Hospitals Independent Commercial Enterprises Ltd (CHoICE)

Address

South Tyneside District Hospital

Harton Lane

South Shields

Tyne And Wear

NE34 0PL


Employer's website

https://www.choicesunderland.co.uk/ (Opens in a new tab)


Employer details

Employer name

City Hospitals Independent Commercial Enterprises Ltd (CHoICE)

Address

South Tyneside District Hospital

Harton Lane

South Shields

Tyne And Wear

NE34 0PL


Employer's website

https://www.choicesunderland.co.uk/ (Opens in a new tab)


For questions about the job, contact:

Domestic Manager

Mandy Houston

mandy.houston@nhs.net

01915656256

Date posted

23 May 2024

Pay scheme

Other

Salary

£23,881 a year PRO RATA FOR PART TIME

Contract

Permanent

Working pattern

Part-time

Reference number

M9155-Z-EA-0524-06

Job locations

South Tyneside District Hospital

Harton Lane

South Shields

Tyne And Wear

NE34 0PL


Supporting documents

Privacy notice

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