Facilities Supervisor - Domestic and Linen Services

City Hospitals Independent Commercial Enterprises Ltd (CHoICE)

The closing date is 06 May 2025

Job summary

CHoICE Facilities Services are seeking a passionate, hardworking reliable individual to join our team and fulfil the role of Domestic Supervisor

The role is an exciting opportunity for people who are motivated, flexible, task focused and who have excellent communications skills. We encourage and support our employees to progress within CHoICE and offer full training on the job.

If you are ambitious, caring, team player and strive to deliver high standards services, we would like to hear from YOU!

As a Domestic Supervisor you would be responsible for day to day management of Soft FM staff to provide efficient and effective Facilities services to all wards and departments within CHoICE operated sites and support the delivery of excellent patient care, ensuring the service is responsive to the demands placed upon it.

CHoICE Facilities Services work together;

To deliver nationally recognised high quality, safe, cost effective services for the people, patients and stakeholders.

To attract and retain employees who are proud to recommend our services.

To deliver a wide range of high quality, effective and compliant Facilities Management (FM), Procurement and Pharmacy Services.

CHoICE Facilities Services provide a wide range of services including Domestic Services based over South Tyneside and Sunderland NHS Foundation Trust sites.

To join a friendly, organised, and positive working environment, apply for the role of Domestic Supervisor

Main duties of the job

The post holder will be responsible for:

Day to day management of Soft FM staff to provide efficient and effective Facilities services to all wards and departments within CHoICE operated sites and support the delivery of excellent patient care, ensuring the service is responsive to the demands placed upon it.

To Supervise and prioritise work and direct staff accordingly to ensure optimum use of resources across all CHoICE sites.

Working closely with Facilities Management team, clinical site managers, on call teams out of hours, week-ends and normal office hours to prioritise operational requirements

To undertake a rotary shift pattern covering 7 days per week during the hours of 0600 to 2200 hours

To assist the Heads of Department and deputies in managing the duties and performance of the staff within Soft FM

To contribute to the on-going development and delivery of all Soft FM services

Supervise all aspects required for the delivery of a high quality Soft FM, ensuring that all service staff are correctly trained to fulfil their role, and that the service is in line with customer needs

Shift Pattern

Working hours across Monday to Sunday, working a 5 day roster between 0600 and 2200

Please Note: This advert may close earlier than the stated closing date due to the volume of applications received.

About us

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

City Hospitals Independent Commercial Enterprises Ltd (CHoICE - trading since 2014) is a wholly owned subsidiary company of South Tyneside & Sunderland NHS Foundation Trust (STSFT). Based at Sunderland Royal Hospital, providing a full range of Facilities Management, Procurement and Outpatient Pharmacy services. We employ around 650 staff in a wide range of functions, ranging from cleaners, porters, engineers, procurement specialists and pharmacists.

Commitment, Care and Compassion- our Team contribute to the overall hospital environment, providing safe, secure and comfortable facilities for access by patients, staff and visitors. CHoICE is an exciting place to work that will provide you with an opportunity to grow and develop. Many of our staff work flexibly, including part-time and we are committed to offering flexible approaches to work where possible. We provide a range of benefits including Fitness Centre (SRH), cycle to work scheme and access to a Childcare Co-ordinator to help staff with childcare arrangements.

We welcome all applications regardless of peoples race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under-represented groups.

Note we will not accept applications found to be AI generated.

Date posted

22 April 2025

Pay scheme

Other

Salary

£26,259 to £27,395 a year

Contract

Permanent

Working pattern

Full-time

Reference number

M9155-Z-AC-0225-17-1

Job locations

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP

Job description

Job responsibilities

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE

The post holder will have day-to-day responsibility for the supervision of the Domestic & Linen Teams and services provided. They will be responsible for the efficient and effective services and delivery of high quality cleaning and hygiene related duties

Job description

Job responsibilities

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE

Person Specification

Physical Skills

Essential

Moving and Handling
Ability to sit at workstations as necessary

Skills and Knowledge

Essential

Effective communication skills verbal & written
Computer literate knowledge of Microsoft Word and Excel
Good organisational and time management skills
Ability to prioritise own and others workloads
Able to work alone or as part of a team

Desirable

Knowledge of Hospital Support Service functions

Qualifications

Essential

Educated to GCSE level or equivalent qualification (which should include Maths and English)
NVQ 3 or equivalent qualification or substantial experience in a support service role with the equivalent level of knowledge
A willingness to study for any qualifications deemed appropriate to the post * ILM Level 2/Advanced apprenticeship

Desirable

Health and safety awareness
Current driving licence

Experience

Essential

Customer service experience
Previous experience of working in a support services function

Desirable

Supervisory knowledge gained through formal courses or secondment
Experience of working in a healthcare setting
Previous experience of operating and interrogating an electronic management system

Person Specification

Physical Skills

Essential

Moving and Handling
Ability to sit at workstations as necessary

Skills and Knowledge

Essential

Effective communication skills verbal & written
Computer literate knowledge of Microsoft Word and Excel
Good organisational and time management skills
Ability to prioritise own and others workloads
Able to work alone or as part of a team

Desirable

Knowledge of Hospital Support Service functions

Qualifications

Essential

Educated to GCSE level or equivalent qualification (which should include Maths and English)
NVQ 3 or equivalent qualification or substantial experience in a support service role with the equivalent level of knowledge
A willingness to study for any qualifications deemed appropriate to the post * ILM Level 2/Advanced apprenticeship

Desirable

Health and safety awareness
Current driving licence

Experience

Essential

Customer service experience
Previous experience of working in a support services function

Desirable

Supervisory knowledge gained through formal courses or secondment
Experience of working in a healthcare setting
Previous experience of operating and interrogating an electronic management system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.