Administration Assistant - Apprentice

Job summary

THIS POSITION IS A FIXED-TERM TRAINING/APPRENTICE CONTRACT FOR 24 MONTHS

An exciting role has arisen at HEIW to join our team as an apprentice whilst undertaking a Business Administration Apprenticeship alongside your work. Fully funded and supported by HEIW as your employer and College Y Cymoedd as the education provider.

The role is offered on a hybrid working model, with the requirement to attend HEIW offices a minimum of two days a week, following a successful induction period. The course structure is flexible and tailored to meet the specific requirements of the employer and the apprentice. It includes a mix of on-the-job training, classroom-based learning, and self-study. The majority of the learning takes place on-the-job, while approximately four mandatory units are assessed via an online, multiple-choice test on campus. These tests are scheduled in advance with the employer and learner.

Although the successful candidate will aim to complete the course within 15 months, the employment contract will last for 24 months. At the end of the training contract, there may be a permanent position available, subject to successful completion of the apprenticeship programme and vacancies within the team.

Main duties of the job

The post holder will provide a range of administrative duties, which will include undertaking typing duties, using word processing i.e., letters and general typing, to include filing of clinical and non-clinical correspondence.

On occasions the post holder will welcome staff to the department, which may include guiding them to the appropriate room and answering general questions.

Duties will also include scanning, photocopying.

The post holder will provide administrative support in respect of keeping databases up to date and providing information for reporting purposes as required.

The post holder will adhere to the organisation guidelines and undertake any other duties as appropriate to the nature and grade of the post.

English and/or Welsh speakers are equally welcome to apply

About us

Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers. Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government.

HEIW's is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others:

- Respect for All in every contact we have with others,

- Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving,

- Together as a Team: Working with colleagues across NHS Wales and with partner organisations.

HEIW received the HPMA Award for Employee Engagement in 2019.

What you can expect:

- a corporate induction and 90 day Welcome itinerary,

- compassionate leadership,

- a meaningful values based performance appraisal process,

- the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.

Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as "One HEIW Team". Do you want to join that team?