Job summary
An exciting opportunity has arisen for an enthusiastic, flexible and well organised individual to join our Foundation Pharmacist Team as an Administrator.
This permanent part-time post will be working in a fast-paced environment as part of a friendly and supportive team who provide an efficient administrative service to the Head of Undergraduate and Foundation, Operational Lead and Foundation Regional Leads
We are looking for a self-motivated individual with excellent communication, organisational and secretarial skills to support the administration functionsincluding event and meeting organisation, producing agendas, papers and minutes and acting as the first point of contact for the Foundation Pharmacist programme.
Main duties of the job
- Provide comprehensive administrative support within the Foundation Pharmacist team.
- First point of contact for the service requiring clear communication and liaison skills (via e-mail and telephone)
- Co-ordination and implementation of office procedures
- Manage incoming and outgoing post for the Foundation team, ensuring that it is prioritised, actioned and dealt with efficiently and promptly.
- Responsible for managing and prioritising own workload and using initiative
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers. Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government.
HEIW's is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others:
- Respect for All in every contact we have with others,
- Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving,
- Together as a Team: Working with colleagues across NHS Wales and with partner organisations.
HEIW received the HPMA Award for Employee Engagement in 2019.
What you can expect:
- a corporate induction and 90 day Welcome itinerary,
- compassionate leadership,
- a meaningful values based performance appraisal process,
- the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.
Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as "One HEIW Team". Do you want to join that team?
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications and Knowledge
Essential
- NVQ Level 3 in Business Admin or qualification or experience
- Knowledge of secretarial or administrative procedures and systems
- Knowledge of quality management processes
Desirable
Experience
Essential
- Experience of working in an administrative role
- Demonstrable experience of establishing administrative systems and procedures making improvements where necessary
- Experience of working to strict deadlines
- Experience of handling confidential and sensitive information
- Knowledge of data protection requirements
Desirable
- Experience of working in a quality monitored environment and understanding of quality management systems
- Experience of working in the NHS
- Experience of managing quality-related key performance indicators
Skills and Attributes
Essential
- Excellent IT skills
- Attention to detail
- Able to communicate specialist information effectively and professionally, both verbally and written (via telephone and e-mail), to a range of customers with varying levels of understanding
- Ability to advise key stakeholders
- Ability to explore customers' needs and adapt the service accordingly to ensure quality is maintained at all times
- Ability to solve problems creatively; identify and propose practical solutions
- Ability to analyse processes and procedures and advise on improvements
- Ability to work unsupervised, to deadlines, planning and setting priorities for own work
- Ability to maintain strictest confidentiality at all times
- Proven ability to work effectively in a team
Other
Essential
- Ability to travel across different sites if required
Desirable
- Welsh Speaker (Level 1) or willingness to work towards
Person Specification
Qualifications and Knowledge
Essential
- NVQ Level 3 in Business Admin or qualification or experience
- Knowledge of secretarial or administrative procedures and systems
- Knowledge of quality management processes
Desirable
Experience
Essential
- Experience of working in an administrative role
- Demonstrable experience of establishing administrative systems and procedures making improvements where necessary
- Experience of working to strict deadlines
- Experience of handling confidential and sensitive information
- Knowledge of data protection requirements
Desirable
- Experience of working in a quality monitored environment and understanding of quality management systems
- Experience of working in the NHS
- Experience of managing quality-related key performance indicators
Skills and Attributes
Essential
- Excellent IT skills
- Attention to detail
- Able to communicate specialist information effectively and professionally, both verbally and written (via telephone and e-mail), to a range of customers with varying levels of understanding
- Ability to advise key stakeholders
- Ability to explore customers' needs and adapt the service accordingly to ensure quality is maintained at all times
- Ability to solve problems creatively; identify and propose practical solutions
- Ability to analyse processes and procedures and advise on improvements
- Ability to work unsupervised, to deadlines, planning and setting priorities for own work
- Ability to maintain strictest confidentiality at all times
- Proven ability to work effectively in a team
Other
Essential
- Ability to travel across different sites if required
Desirable
- Welsh Speaker (Level 1) or willingness to work towards
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
