Job summary
Health Education and Improvement Wales requires administration support for the national learning management system. The system is key part of the learning and development offer. This is a fantastic opportunity to join the Digital Learning team.
As an organisation, we don't offer Tier 2 sponsorship.
Main duties of the job
The candidate will be required to:
Provide high level administrative support for the Digital Learning team across a wide range of tasks.
Support the administration, development, and service desk management of Y Ty Dysgu.
Contribute to system documentation creation and management for staff and end users.
Manage project tasks.
Identify and communicate risks and issues.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers. Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government.
HEIW's is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others:
- Respect for All in every contact we have with others,
- Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving,
- Together as a Team: Working with colleagues across NHS Wales and with partner organisations.
HEIW received the HPMA Award for Employee Engagement in 2019.
What you can expect:
- a corporate induction and 90 day Welcome itinerary,
- compassionate leadership,
- a meaningful values based performance appraisal process,
- the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.
Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as "One HEIW Team". Do you want to join that team?
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and/or knowledge
Essential
- Level 4 Qualification or Equivalent Experience
- Knowledge of data protection and confidentiality.
Desirable
- Knowledge of techniques for planning, monitoring, and controlling projects.
Experience
Essential
- Experience of working within a demanding/high intensity administrative setting.
- Experience of successful team working.
- Customer service experience.
- Demonstrable experience of establishing administrative systems and procedures making improvements where necessary.
Desirable
- Experience of project management.
- Experience of working within the NHS or other public sector body.
- Experience of working in a digital learning environment.
- Experience of working with technical and non-technical stakeholders to problem solve.
Values
Essential
- Tenacious, driven, and enthusiastic to achieve goals and see things through.
- Flexible approach to work to meet the needs of the business.
- Responsive to change and using initiative to drive improvement.
- Respectful and inclusive approach to all.
- Willingness to work together as part of a highly performing team.
Attributes
Essential
- Developed interpersonal skills with the ability to build relationships at all levels.
- Tenacious, driven, and enthusiastic to achieve goals and see things through.
- Proficient in use of standard Microsoft Office products with the ability to master new applications.
- Ability to work autonomously and as part of a high performing team
Desirable
- Advanced IT skills in a range of desktop applications e.g., Excel, Power BI.
- Welsh speaker (level 1) or willingness to work towards.
Other
Essential
- Ability to work from the site on a regular basis.
- Ability to work flexibly to meet the needs of the role.
Person Specification
Qualifications and/or knowledge
Essential
- Level 4 Qualification or Equivalent Experience
- Knowledge of data protection and confidentiality.
Desirable
- Knowledge of techniques for planning, monitoring, and controlling projects.
Experience
Essential
- Experience of working within a demanding/high intensity administrative setting.
- Experience of successful team working.
- Customer service experience.
- Demonstrable experience of establishing administrative systems and procedures making improvements where necessary.
Desirable
- Experience of project management.
- Experience of working within the NHS or other public sector body.
- Experience of working in a digital learning environment.
- Experience of working with technical and non-technical stakeholders to problem solve.
Values
Essential
- Tenacious, driven, and enthusiastic to achieve goals and see things through.
- Flexible approach to work to meet the needs of the business.
- Responsive to change and using initiative to drive improvement.
- Respectful and inclusive approach to all.
- Willingness to work together as part of a highly performing team.
Attributes
Essential
- Developed interpersonal skills with the ability to build relationships at all levels.
- Tenacious, driven, and enthusiastic to achieve goals and see things through.
- Proficient in use of standard Microsoft Office products with the ability to master new applications.
- Ability to work autonomously and as part of a high performing team
Desirable
- Advanced IT skills in a range of desktop applications e.g., Excel, Power BI.
- Welsh speaker (level 1) or willingness to work towards.
Other
Essential
- Ability to work from the site on a regular basis.
- Ability to work flexibly to meet the needs of the role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
