Job summary
Revalidation Support Unit (RSU)
The RSU is a professional unit within Health Education and Improvement Wales (HEIW) that aims to support and improve professional standards across Wales. The Unit has responsibility for:
- Management of the GP Appraisal Process for all GPs in Wales on behalf of the Health Boards.
- Leading on Medical Appraisal Quality Management systems and providing support for Medical Revalidation.
- Delivery of face-to-face CPD events, training, and online learning/resources.
- Development and management of online systems to support appraisal and revalidation:
- Medical Appraisal Revalidation System (MARS) - a sophisticated online appraisal platform used by over 7000 doctors, appraisers, HB managers, and Medical Directors to facilitate the annual medical appraisal process, and to support doctors and employers in meeting the requirements of revalidation.
- Orbit360(TM) - a system to facilitate multi-source feedback for Doctors as a part of their revalidation requirements.
We are looking to appointamotivated and enthusiastic individual to join the RSU as a full-time permanent RSU Officer.Full training, including an extensive comprehensive induction will be provided.We place huge significance on continuous learning, and we are committed to facilitating this through opportunities provided by HEIW.
Main duties of the job
The RSU Officer for Revalidation and Quality will provide comprehensive administrative support for the revalidation and quality management work programme and provide support once a week to the RSU's online systems service desk. They will analyse key appraisal and revalidation data and prepare all-Wales reports. They will supervise an administrator within their workstream.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers. Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government.
HEIW's is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others:
- Respect for All in every contact we have with others,
- Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving,
- Together as a Team: Working with colleagues across NHS Wales and with partner organisations.
HEIW received the HPMA Award for Employee Engagement in 2019.
What you can expect:
- a corporate induction and 90 day Welcome itinerary,
- compassionate leadership,
- a meaningful values based performance appraisal process,
- the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.
Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as "One HEIW Team". Do you want to join that team?
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and Knowledge
Essential
- NVQ level 4 Diploma in Business Administration or equivalent experience
- Commitment to Professional Development
Desirable
- Degree or an equivalent qualification
- Knowledge of online systems
Other
Essential
- Ability to travel around Wales as required
- Flexible approach to work
- Responsive to change and continuous improvement
- Willingness to work together as part of a high performing team
- Respectful and inclusive approach to all
Skills
Essential
- Strong organisational skills
- Ability to communicate specialist and complex information effectively and professionally to a wide range of people
- Ability to set up standard office systems and procedures and make improvements as appropriate
- Ability to solve problems using initiative and creativity; identify and propose practical solutions and to resolve problems where there are a range of potential options available
- Ability to work unsupervised to deadlines, planning and setting priorities for own work, and deal effectively with conflicting priorities
Desirable
- Welsh language skills levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Experience
Essential
- Substantial experience of working in an administrative role
- Experience of successful team working
- Experience of entering and maintaining accurate data systems and analysing complex data
- Experience of providing high levels of customer service and support
- Familiar and competent with Microsoft IT packages, especially Word, Excel, and PowerPoint
Desirable
- Experience of working within the NHS
- Experience of supervising staff
- Experience of providing online system support
- Experience of supporting the delivery of events
Person Specification
Qualifications and Knowledge
Essential
- NVQ level 4 Diploma in Business Administration or equivalent experience
- Commitment to Professional Development
Desirable
- Degree or an equivalent qualification
- Knowledge of online systems
Other
Essential
- Ability to travel around Wales as required
- Flexible approach to work
- Responsive to change and continuous improvement
- Willingness to work together as part of a high performing team
- Respectful and inclusive approach to all
Skills
Essential
- Strong organisational skills
- Ability to communicate specialist and complex information effectively and professionally to a wide range of people
- Ability to set up standard office systems and procedures and make improvements as appropriate
- Ability to solve problems using initiative and creativity; identify and propose practical solutions and to resolve problems where there are a range of potential options available
- Ability to work unsupervised to deadlines, planning and setting priorities for own work, and deal effectively with conflicting priorities
Desirable
- Welsh language skills levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Experience
Essential
- Substantial experience of working in an administrative role
- Experience of successful team working
- Experience of entering and maintaining accurate data systems and analysing complex data
- Experience of providing high levels of customer service and support
- Familiar and competent with Microsoft IT packages, especially Word, Excel, and PowerPoint
Desirable
- Experience of working within the NHS
- Experience of supervising staff
- Experience of providing online system support
- Experience of supporting the delivery of events
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
