Job summary
An exciting opportunity has arisen to join the HEIW Digital team as a M365 Product Specialist.
This role sits within the Digital Transformation team, within the Health Education & Improvement Wales (HEIW) Digital Directorate.
Since the progression and evolution of the Microsoft 365 solution, there are now more tools, techniques, and benefits available across HEIW and NHS Wales. There is therefore a requirement for people, processes, data, and technology to embed effective ways of working with the M365 solution, across every tangible aspect of the working environment which supports our users and how they work.
The post holder will be responsible for managing a range of M365 products across HEIW, and work closely with stakeholders to scope, document and deliver requirements. They will also lead on conversations with stakeholders to scope and document requirements, and provide support, training, and guidance on the M365 products in order to transition to service
Main duties of the job
The key objectives for this role are:
- To design, develop, support and monitor the HEIW M365 applications and services for which HEIW is responsible, ensuring they meet the requirements of both the user and organisation.
- To ensure the operational day-to-day running of all M365 services and products.
- To provide specialist advice, support, and training to the organisation on the M365 solution and applications and speciality business and information analysis.
About us
Established on 1 October 2018, Health Education and Improvement Wales (HEIW) is a Special Health Authority which sits alongside other Health Boards and Trusts within NHS Wales and has a leading role in the education, training, development, and shaping of the healthcare workforce in Wales.
Key functions include:
- Working closely with partners and key stakeholders, andplanning ahead to ensure the health and care workforce meets the needs of the NHS and people of Wales, now and in the future;
- Being a reputable source ofinformation and intelligence on the Welsh health and care workforce;
- Commissioning, designing, and delivering high-quality, value for moneyeducation and training, in line with standards;
- Using education, training, and development to encourage and facilitate career progression;
For more information on this vacancy please contact the recruiting manager, who will be pleased to discuss their employment opportunity with you.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via email
TheOrganisation also reserves the right to close a vacancy early or withdraw an advertisement at any stage of the process, to enable internal staff requiring to be redeployed in suitable roles.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and/or Knowledge
Essential
- Degree within a software related discipline or equivalent experience.
- Experience in the Microsoft 365 platform and solutions including SharePoint Online, MS Forms, Power Apps, Power Automate and Power BI.
- In-depth knowledge of software systems, processes, and configurations.
- Project Management Qualification.
- Strong understanding of systems analysis and design methodologies.
- Demonstrable experience of using high-level programming and version control techniques.
- Evidence of continuous professional development.
Desirable
- Master's Degree in Computer Science
- ITIL qualification.
- Working knowledge of digital accessibility requirements.
- M365 Product Qualifications.
Experience
Essential
- Proven experience of software development in a formal development environment
- Evidence of planning and organisational skills, including ability to lead software projects, delegate work, solve problems and make decisions proactively.
- Demonstrable experience in software system design and development.
- Experience of querying and working with large complex databases.
- Systems analysis, design, user interface design, implementation and testing skills.
- Experience of managing change within a complex technical environment.
- Proven track record of successfully introducing new software systems and associated services.
- Excellent understanding of translating business requirements into specialist functional specifications for IT systems.
- Working knowledge of current industry standards for best practice in systems and software development and version control.
Desirable
- Sound technical infrastructure background of working within the health sector or public sector
- Experience of working in an Agile Development environment.
- Track record as team member developing, testing and implementing web-based software systems using PHP, MySQL and jQuery.
- Experience of deploying and supporting applications in cloud environments.
- Experience of working and engaging with a variety of senior staff.
- Experience of procurement processes including business case development.
- Developing bi-lingual systems.
Values
Essential
- Together as a team.
- Respect for All.
- Ideas that improve
Other
Essential
- Ability to travel within geographical area.
- A flexible approach to work
Person Specification
Qualifications and/or Knowledge
Essential
- Degree within a software related discipline or equivalent experience.
- Experience in the Microsoft 365 platform and solutions including SharePoint Online, MS Forms, Power Apps, Power Automate and Power BI.
- In-depth knowledge of software systems, processes, and configurations.
- Project Management Qualification.
- Strong understanding of systems analysis and design methodologies.
- Demonstrable experience of using high-level programming and version control techniques.
- Evidence of continuous professional development.
Desirable
- Master's Degree in Computer Science
- ITIL qualification.
- Working knowledge of digital accessibility requirements.
- M365 Product Qualifications.
Experience
Essential
- Proven experience of software development in a formal development environment
- Evidence of planning and organisational skills, including ability to lead software projects, delegate work, solve problems and make decisions proactively.
- Demonstrable experience in software system design and development.
- Experience of querying and working with large complex databases.
- Systems analysis, design, user interface design, implementation and testing skills.
- Experience of managing change within a complex technical environment.
- Proven track record of successfully introducing new software systems and associated services.
- Excellent understanding of translating business requirements into specialist functional specifications for IT systems.
- Working knowledge of current industry standards for best practice in systems and software development and version control.
Desirable
- Sound technical infrastructure background of working within the health sector or public sector
- Experience of working in an Agile Development environment.
- Track record as team member developing, testing and implementing web-based software systems using PHP, MySQL and jQuery.
- Experience of deploying and supporting applications in cloud environments.
- Experience of working and engaging with a variety of senior staff.
- Experience of procurement processes including business case development.
- Developing bi-lingual systems.
Values
Essential
- Together as a team.
- Respect for All.
- Ideas that improve
Other
Essential
- Ability to travel within geographical area.
- A flexible approach to work
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
