NHS Wales Shared Services Partnership

Planning and Business Continuity Co-ordinator

The closing date is 12 February 2026

Job summary

The role of Planning and Business Continuity Co-ordinator will play a critical role in ensuring organisational resilience and strategic planning. It ensures that the organisation is prepared to respond effectively to disruptions, safeguarding people, assets, and operations and provides administrative capacity to a variety of planning and transformational activities of the Planning Performance and Informatics Teams.

Main duties of the job

To support the Planning Performance and Informatics (PPI) Team comprising Emergency Preparedness, Response and Recovery, the Planning Performance and Informatics Team and the Transformational Management Office in the delivery of a professional, high quality and responsive service to the NHS Wales Shared Services Partnership staff and partners across Wales.

To co-ordinate and support meetings, learning and development programs, staff awareness workshops and any other events led by the PPI team, using initiative and relevant experience and always maintaining confidentiality.

To support the team in the co-delivery of plans and projects with internal and external stakeholders and partners.

To input data and extract reports from a variety of digital systems to enable efficient reporting of the Division and Organisational performance

To oversee and maintain the various communication channels within the team, including the SharePoint intranet site and internal newsletters.

About us

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.

Excellent customer service is something we strive for, for both our internal and external customers.

Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/

NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.

Details

Date posted

29 January 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,898 to £30,615 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

043-AC017-0126

Job locations

Matrix House Swansea (can be negotiated)

Floor 2, Matrix House Northern Boulevard Matrix Park Swansea Enterprise

Swansea

SA6 8BX


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications and Knowledge

Essential

  • Good standard of general education up GCSE level or equivalent
  • Good standard of general education up GCSE level or equivalent
  • Llythrennedd digidol h.y. EDSQ, ICDL, defnydd cyfatebol neu amlwg o systemau digidol fel offer Microsoft Office, systemau Cofnodi Cyflogaeth ac ati. tal literacy i.e. EDSQ, ICDL, equivalent or proven use of digital systems such as Microsoft Office tools, Employment Recording systems etc.

Desirable

  • Knowledge and understanding of Performance Management and Transformational Management administration
  • Knowledge and experience of audit processes

Experience

Essential

  • Experience of carrying out a wide range of administrative duties in a demanding office environment.
  • Experience of successful team working
  • Experience of dealing with confidential and sensitive data
  • Experience of working as a team and proven ability to work remotely

Desirable

  • Experience of working within the NHS, public sector or complex organisation.

Skills and Attributes

Essential

  • Be able to demonstrate personal attributes that match the values of NHS Wales Shared Services Partnership
  • Developed interpersonal skills with the ability to build relationships at all levels
  • Ability to plan and prioritise workload to meet deadlines and deal effectively with conflicting priorities
  • Proficient in the use of IT packages e.g. Microsoft Office, with the ability to master new applications
  • Collaborative and adaptable across diverse teams and environments.
  • Prepared to use initiative and take responsibility commensurate to the role
  • Prepared to question and provide constructive feedback to promote continuous improvement in the workplace
  • A willingness for professional development in the fields of Business Continuity, Planning, Audit and other relevant areas

Other

Essential

  • This post will be subject to a Cabinet Office Security Check (SC Level). Applicants must either have or agree to being subject to the security check as a condition of employment. Information on the security check levels can be found at: National security vetting: clearance levels - GOV.UK
Person Specification

Qualifications and Knowledge

Essential

  • Good standard of general education up GCSE level or equivalent
  • Good standard of general education up GCSE level or equivalent
  • Llythrennedd digidol h.y. EDSQ, ICDL, defnydd cyfatebol neu amlwg o systemau digidol fel offer Microsoft Office, systemau Cofnodi Cyflogaeth ac ati. tal literacy i.e. EDSQ, ICDL, equivalent or proven use of digital systems such as Microsoft Office tools, Employment Recording systems etc.

Desirable

  • Knowledge and understanding of Performance Management and Transformational Management administration
  • Knowledge and experience of audit processes

Experience

Essential

  • Experience of carrying out a wide range of administrative duties in a demanding office environment.
  • Experience of successful team working
  • Experience of dealing with confidential and sensitive data
  • Experience of working as a team and proven ability to work remotely

Desirable

  • Experience of working within the NHS, public sector or complex organisation.

Skills and Attributes

Essential

  • Be able to demonstrate personal attributes that match the values of NHS Wales Shared Services Partnership
  • Developed interpersonal skills with the ability to build relationships at all levels
  • Ability to plan and prioritise workload to meet deadlines and deal effectively with conflicting priorities
  • Proficient in the use of IT packages e.g. Microsoft Office, with the ability to master new applications
  • Collaborative and adaptable across diverse teams and environments.
  • Prepared to use initiative and take responsibility commensurate to the role
  • Prepared to question and provide constructive feedback to promote continuous improvement in the workplace
  • A willingness for professional development in the fields of Business Continuity, Planning, Audit and other relevant areas

Other

Essential

  • This post will be subject to a Cabinet Office Security Check (SC Level). Applicants must either have or agree to being subject to the security check as a condition of employment. Information on the security check levels can be found at: National security vetting: clearance levels - GOV.UK

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

NHS Wales Shared Services Partnership

Address

Matrix House Swansea (can be negotiated)

Floor 2, Matrix House Northern Boulevard Matrix Park Swansea Enterprise

Swansea

SA6 8BX


Employer's website

https://nwssp.nhs.wales/ (Opens in a new tab)


Employer details

Employer name

NHS Wales Shared Services Partnership

Address

Matrix House Swansea (can be negotiated)

Floor 2, Matrix House Northern Boulevard Matrix Park Swansea Enterprise

Swansea

SA6 8BX


Employer's website

https://nwssp.nhs.wales/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Head of EPRR

Andrew Francis

andrew.francis@wales.nhs.uk

07484976292

Details

Date posted

29 January 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,898 to £30,615 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

043-AC017-0126

Job locations

Matrix House Swansea (can be negotiated)

Floor 2, Matrix House Northern Boulevard Matrix Park Swansea Enterprise

Swansea

SA6 8BX


Supporting documents

Privacy notice

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