Senior Benefit Scheme Admin Support Officer

NHS Wales Shared Services Partnership

The closing date is 24 April 2025

Job summary

The post holder will provide advanced customer focussed administrative support by contributing to the provision of comprehensive Salary Sacrifice and other Benefit Schemes, supporting the effective operation of the department by providing high quality and professional administrative service.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

Receiving and responding professionally to routine and sometimes complex queries from staff regarding the benefit scheme.

Liaise with the NWSSP Payroll Departments to request payroll salary checks per application for each benefit scheme and query any other relevant salary/financial information, dealing proficiently with any escalated or more complicated requests or issues.

Effectively utilise the electronic Purchase Order System to process standard requisitions and more complex requisitions for the purpose of exceptional invoices, receipt accordingly, ensuring accuracy in order to enable successful clearance of invoices.

About us

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.

Excellent customer service is something we strive for, for both our internal and external customers.

Offeringa comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visithttps://nwssp.nhs.wales/working-for-us/

NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.

Date posted

11 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,433 to £26,060 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

043-AC056-0425

Job locations

4-5 Charnwood Court

Parc Nantgarw

Cardiff

CF15 7QZ


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Additional contact details:

Email: Beth.Clark-Brice@wales.nhs.uk

Email: Jason.Carrick@wales.nhs.uk

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Additional contact details:

Email: Beth.Clark-Brice@wales.nhs.uk

Email: Jason.Carrick@wales.nhs.uk

Person Specification

Qualifications

Essential

  • Advanced keyboard skills
  • NVQ level 3 in a relevant subject (or equivalent experience)

Desirable

  • Working within the NHS

Experience

Essential

  • Experience of working in a similar field
  • Ability to Prioritise own workload

Desirable

  • Administration qualification
  • Ability to speak welsh
Person Specification

Qualifications

Essential

  • Advanced keyboard skills
  • NVQ level 3 in a relevant subject (or equivalent experience)

Desirable

  • Working within the NHS

Experience

Essential

  • Experience of working in a similar field
  • Ability to Prioritise own workload

Desirable

  • Administration qualification
  • Ability to speak welsh

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

NHS Wales Shared Services Partnership

Address

4-5 Charnwood Court

Parc Nantgarw

Cardiff

CF15 7QZ


Employer's website

https://nwssp.nhs.wales/ (Opens in a new tab)


Employer details

Employer name

NHS Wales Shared Services Partnership

Address

4-5 Charnwood Court

Parc Nantgarw

Cardiff

CF15 7QZ


Employer's website

https://nwssp.nhs.wales/ (Opens in a new tab)


For questions about the job, contact:

Salary Sacrifice Team Leader

Claire Jones

claire.a.jones@wales.nhs.uk

07879256278

Date posted

11 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,433 to £26,060 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

043-AC056-0425

Job locations

4-5 Charnwood Court

Parc Nantgarw

Cardiff

CF15 7QZ


Supporting documents

Privacy notice

NHS Wales Shared Services Partnership's privacy notice (opens in a new tab)