Laundry Business Manager
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Job summary
The Business Manager (BM) within Laundry Services supports the Assistant Director Laundry Services, and the Laundry Managers, in the shaping and delivery of operational excellence across the Laundry Service. The role will also manage business change introduced by the reconfiguration of the All-Wales Laundry Service with implementation of new equipment, systems new contact technologies which effect working practices.
Building and developing credible and productive relationships with NWSSP Colleagues; All Wales Health Board colleagues; Managers; employees; external stakeholders and Trade Union Partners, and with a focus on customer and employee experience, you will provide a broad range of business management, corporate and operational support services
Main duties of the job
The BM is required to plan and deliver the business change required for the successful implementation of local and national projects within NWSSP Laundry Services. This includes liaising locally with service champions, organisational leads, Implementation Staff, Project Managers and local Training Resources as well as working collaboratively with the wider programme teams newsletters/bulletins, organizing workshops or staff one to ones e.g., change of working patterns.
o Leading on the development and ongoing management of a performance and governance framework to include the determination of appropriate KPI's with which to measure the performance of the service; the development and maintenance of the services' balance scorecard; the management of progress against the Service's IMTP, workforce plan, and risk register.
o Project lead on any new All Wales Laundry Service Implementations for any roll out of specialised procedures pan Wales and freedom to act as project lead. With the Assistant Director, support to the transition phase of the Laundry Programme to an All-Wales Laundry service. Provide direct line management, and HR functions such as sickness returns and PADRs, to the Business Support Team and centralised admin teams to ensure continued effective Business Support for the All- Wales Laundry Service. Ensuring workload is set to all staff.
About us
At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.
Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.
We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.
Excellent customer service is something we strive for, for both our internal and external customers.
Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/
NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.
Details
Date posted
20 February 2025
Pay scheme
Agenda for change
Band
Band 7
Salary
£46,840 to £53,602 a year For the first year the role will be paid under Annex 21
Contract
Permanent
Working pattern
Full-time
Reference number
043-AC028-0225
Job locations
To be confirmed at appointment
To be confirmed at appointment
CF157QZ
Employer details
Employer name
NHS Wales Shared Services Partnership
Address
To be confirmed at appointment
To be confirmed at appointment
CF157QZ
Employer's website
https://nwssp.nhs.wales/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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